Latin Jewelers

Came in for a simple watch battery replacement, and one of the chronograph hands ended up falling off in the process. This was on a watch that functioned perfectly. They denied wrong doing, and I’m not exactly going to say that they broke it, but the timing is a bit suspicious, no?
The employee handled the situation quite poorly, like it wasn’t a big deal, and then continued to charge me $ 10 for a battery replacement. Fairly audacious after having broken a thousand dollar watch. The manager then continued to deny any wrong-​doing, and wanted to charge me $ 10-​$ 20 to repair it. I understand that in theory I could have handed them a broken watch, and see their side of the story. Honestly, I could care less if I only have to pay $ 20 out of pocket to repair it. It’s not about the money. It’s the fact that they aren’t even willing to offer a good-​will repair for such an insignificant amount of money, because they’re not willing to entertain the possibility that they some how screwed up during the course of the repair.
Not exactly the kind of operation I’d want to entrust my jewelry purchases to.

Needed an emergency frame soldering repair and they were quick, courteous and sped things up a little for me as I was without vision while I was waiting. Much appreciated

got my chain fixed for like 15 bucks. Nice job!

$ 30 for 2 watches resized, and battery replaced. 15 minutes. Very good!

i have some gold jewelry that is well over 100 years old. heirloom stuff passed down from my grandmother, to my father, to me. as it goes, gold tends to get a little soft after a while, and eventually links on delicate chains break. these guys have fixed so many heirloom chains and pieces of jewelry for me perfectly! it’s so nice to have a trusted jeweler to do quick, fastidious work on anything i might break in my clumsiness.
they can do a lot of minor repairs while you wait (seriously, they fixed the link on a medal for me within 5 minutes.) additionally, the price is definitely right! $ 10 or so at the most for the repairs i’ve had done!
quick, beautiful service. i won’t even comment on their vast array of beautiful jewelry. it’s all very stunning.
great, great staff that do fantastic work!

Any time my watch needs a battery, this is where I come. They’re friendly, fast, and cheap! What more could you ask for? $ 10 battery replacement in under 10 minutes? I’ll be back!

I came here to get the broken hinge on my eyeglasses welded. For $ 40 and a few hours’ wait time, I am pleased with the result – and very glad to get some additional life out of my glasses. The work comes with a 30 day guarantee.

I showed up at 4:35 PM on a Sunday, needing my watch battery replaced. Unilocal said they were open until 5 PM, but when I got there the door was locked. The folks were still inside, and I pleaded my case, and they helped me. It was great!
In conclusion:
— Nice, no nonsense store.
— Super helpful!
— $ 10 total to change my battery.
— Took about 5 – 10 minutes to change my watch battery.

I am very upset with this place. So a few weeks ago I went in to get my nose pierced. Before I got it done I asked specifically if they pierced noses, the lady told me yes. So I get it done and I am COMPLETELY happy. Now lets fast forward to last week. My nose is swollen and the piercing is sinking into my nose. I had just recently gotten pierced at moms body tattoo and piercing, so I went to them to inquire about what was wrong with the piercing. 3 things wrong. ONE they pierced my NOSE with an EARRING, TWO the used a GUN, & THREE the aftercare stuff they gave me was NOT what they should be giving people to care for new piercings! So I had to pay $ 30 to get it fixed, $ 16 dollars for the CORRECT aftercare solution & 2 HOURS of my time. So that’s damn near $ 50 on top of the $ 36 I spent in getting my nose pierced in the first place. I guess that’s what I get for trusting them huh?

This is my go to jeweler. I am always greeted and enjoy stopping by to see what new bling they have. Marcos is great and always look forward for him helping me. Very knowledable

I broke my favorite glasses the other day and didn’t want to buy a new pair, so I looked on Unilocal for a place that specializes in fixing eyeglasses. Latin Jewelers happened to pop us so I thought to myself, «why not?» I called, described what had happened to my glasses, and the friendly lady who answered transferred the call to someone who could help me. The man on the phone told me that I could bring in my glasses so he could take a look at them, and if they weren’t repairable, they would tell me which I really appreciated. I went in the same day, the man whom I spoke to over the phone examined the glasses, and told me he would have them ready 2 days later which was not bad. They were ready the next day! It’s $ 35 to fix a broken handle, which is not bad. I highly recommend Latin Jewelers!

this place is awesome.
i was in need of an affordable, plain gold chain and found exactly that in latin jewelers. the employees were friendly, helpful and quick and even gave me a discount on the sales tax.
i will definitely try them out for jewelry repair next.

Needed to adjust a new watch’s ceramic band which had very small holes on the links. Arrived at Latin Jewelers, was greeted by the very professional team, and left happy less than 10 minutes later, with a newly adjusted watch.
It cost only $ 10, and was hassle free.

HORRIBLE!
I’m in complete shock over the ring that was bought through latin jewelers. My husband bought me a beautiful wedding ring a week ago and on my way to work I noticed 2 diamonds were missing from the middle HOW does a diamond fall out of a brand new ring??? And it wasn’t a cheap ring it was a little over $ 1300. I’m VERY careful with my jewlery and ladies you know when you get that wedding ring you make sure it stays perfect! This is just unbelievable! SO I went back and showed them the ring because it was under warranty they fixed it for me but the lady was very rude and snotty which i felt was hellllaaaa outta pocket considering It’s people like me that pay your bills!
OH and just an FYI they have a NO refund OR exchange policy… think about it… if they had great jewelry and were honest people why NO exchanges???

Latin Jewelers is seriously one of the worst places ever for customer service. Here’s the story:
My partner and I went there because we were fooling around and she fell on my glasses. They weren’t completely broken, but we ended up losing a screw after the lens popped out. I don’t make enough money to have benefits and so therefore can’t afford to go to an optometrist so we thought we’d look up some places that just repair glasses. We saw this place charged $ 10 for eyeglass repair and decided that since it was cheap as hell, we’d try it out.
We get there and find out the dude’s just gonna charge us $ 5 for the screw and small amount of labor, which is awesome. I explain to him that the frame is sort of bent and that we tried to fix it already and ended up losing the screw that way because it was bent in such a weird way that we couldn’t get the screw holes to line up properly without ruining the pupil focal points.
He said no problem, took it to fix it, and then brought them back. The frame was still all crooked. I put them on and it was going to give me a headache to wear them like that, so I bent them so I could have the pupil focal points in roughly the same area as they had been before and the lens popped out again.
I told him I knew that would happen if he didn’t bend the frame back like he was supposed to do when I asked him the first time. He looked at me all pissed and took the glasses back to his desk. I saw him not even do anything to them except take the screw out. Then he came back, said I had bent the screw and that they didn’t have any more screws.
REALLY?! Don’t have any more screws in a JEWELRY SHOP?! Yeah, right. He lied to my face and didn’t want to help me anymore because he didn’t repair the glasses so that they were functioning and wouldn’t give me a headache. He told me to try the optometrist on Tuesday, and when I told him I had no insurance he didn’t care to try again.
I would give them less than a star if I could because they didn’t do anything to help but I can’t so one star it is.

Last Friday, I had an inexpensive but sentimental necklace with a broken lobster clasp. I originally had searched for some cheap «make your own jewelry» type of place, like somewhere a pre-​teen birthday party would take place. I wanted to assure myself of two things: minimal expense and parts sold separately. Latin Jewelers was a minimal walk from my own home, so I went for it and kept my fingers crossed. My hopes were not high, but when I entered, I was pleasantly surprised.
I was greeted at the back counter by a nice young gentleman. I explained the situation, showed him the broken clasp, and expressed my main concern of keeping the cost low. He wasn’t sure what they had, and mentioned it would be silver, not just a cheap metal which at first made me nervous and put «costly» into my mind. He did a quick drawer search and presented a few options to me. I chose the best fit for the necklace and he swapped out the broken for the new clasp with great speed. When he handed it back he said I owed $ 5. «Is that it? Any tax?» I asked. «No, just $ 5,» he replied. Wow.
I thanked him, went on about my day and later that night, presented the necklace to it’s owner who was so happy to see it fixed and excited to wear it all weekend. THANK YOU Latin Jewelers!

I came here to change the battery on my G-​Shock watch.
GOOD:
— Nice, clean store in the Mission. It isn’t ghetto or shabby looking like many of its neighbors.
— Friendly service (the watch repair guy).
— $ 10 total to change my battery (prices are listed so no shady pricing practices).
— Took about 5 – 10 minutes to change my watch battery.
CONCLUSION:
— If you are looking for a legit looking place to change your watch battery in the Mission, this is a good place to go. Most watches cost $ 10 to change the battery. You might save a few bucks if you go to Chinatown or other places but I live in the Mission so the location was very convenient for me.

OMG!!! I broke my fave pair of sunglasses and I thought that was it for them. Someone suggested I look for a place that could repair them. An optometrist recommended this place. With some skepticism, I took them in. I about an hour they were good as new! Yippee! Marcos did a great job, he saved me over $ 100!
While I was there, I ended up buying a beautiful pair of diamond earrings with a matching pendant. I get so many compliments on my jewelry from here. I will be going back for all of my future jewelry needs. Ohh, they also offer credit, at least someone out there is!

After my watch started running absurdly fast, I researched on the internet to figure out what might be wrong. I narrowed it down to a couple of options that seemed likely and headed off.
First stop, Latin Jewelers in the mission who said that had someone on hand (on a Saturday!) to look at it. Well, that wasn’t quite true — they were nice, but said the they’d have to keep it until monday, and a cleaning would be $ 160. I said I’d pass and asked if anyone else might be able to look at it today.
Joe (?) said no, but recommended the Seiko place around the corner for Monday. Had a long interesting conversation about japanese watches. Nice folks.

Good guys. Tried to fix my glasses and did it for free.
Seems like an honest family owned business… will definitely go back…