Metro Dental Group

haven’t been in the dental office for a while, found this office through my insurance. Liked Metro dental a lot. Very nice stuff, helpful front desk. Dr. Victor is very welcoming, gentle, did thorough cleaning, took his time explaining my treatment plan. My second appointment was for wisdom teeth extraction, all 4 of them at the same time. I was really nervous about it, as i heard terrible stories from my friends about this. But it was so well performed by Dr. Victor, that i didn’t feel anything during procedure, sore for couple of days after and that was it, didn’t even take prescribed pain killers. He is an amazing doctor, very nice and professional. Highly recommend Dr. Victor Cuadros.

This is the worst dental office I have ever visited. I advise everybody to avoid Dr victor, the younger dentist in the picture. He is too lazy to do his work. He did a very quick floss on three of my teeth and spent only a couple of minutes on the cleaning job. Then he told me it was done. I saw other dentists before and I know how long it usually takes. Dr. Victor cut it by at least 60%
My friend also had the same experience. Basically dr. Victor doesn’t do his work.

I like this dentist office a lot. I’ve been seen by Metro Dental’s older doctor Yuly Vilderman many times and a few times by Tatyana Vilderman. I’ve been very happy with both doctors. Yuly he has always done excellent work on my teeth and so has his daughter Tatyana. I haven’t been to other doctors in the office so I my review is based on my visits with the two doctors mentioned above. I’ve had many issues with teeth over last twenty years including probably five root canals and crowns and cavities. I have been to some other dentists. But I’ve found that the doctors I’ve seen at Metro Dental knew the most about teeth issues.
I’ve never had a problem with the teeth fixed here after the work was done. The doctor and his assistants are always nice and accommodating, never rude, they show everything on X-​rays an explain what the problem is. I like how the people who work here never seem to be pushy salesmen. The doctor and the scheduling manager lady always suggest that if I am not sure I can consult with someone else and return.
The prices are very competitive as well. I checked average prices for work I had online and what I had to pay here was always on more affordable side.
Ps:
I’ve read some negative comments in other reviews of Metro Dental and I have to say that to me they simply sound like something based on ignorance or prejudice. Ignorance when the people claim they somehow didn’t know how much their work cost. That’s a made up complaint. The manager always tells what will be done and for how much.
The other ridiculous complaints is that the doctor sometimes says things to his assistants in Russian. Complaining about that is simply prejudice. This happens rarely and even if it does it can hardly be justified as a problem. All bilingual people do this sometimes.

Avoid this office.
Professionalism: At first my dentist was Tanya Vilderman. Two years ago she did a crown for me. At first she placed a temporary crown, which was made out of a plastic that inflamed my gum to the extend it was bleeding. I had to come back at least two times, and she cut parts of my gum with a laser.
The problem I described above is easily avoidable: temporary crowns should not touch the gum.
Then she put permanent crown at last, but my gum did not feel any better. After that I changed the dentist to Yuly Vilderman at the same office. He explained to me that the crown Tanya made should be replaced, which he did. A little bit later he made another crown for me. Once again my gum was irritated and inflamed. I went to another dentist (for a different reason) and he took x-​rays and told me that the crown Yuly made should be replaced too. A long story short I was so tiered of replacing the crowns that I decided to take cash instead. I was payed, but today, when I came to my scheduled and confirmed appointment for cleaning, instead of cleaning Yuly Vilderman lectured me for 10 minutes how bad it was on my side to request the money back for the second bad crown in so many years that was made in his office, and how I should trust my doctor even, if removes a wrong organ from me just as Yuly trusted his doctor after he removed his wrong organ. Then he refused to perform cleaning. Of course it is up to him, if he wants to treat patients or he does not, but at the very last they should not have either schedule or confirm the appointment!
Also sometimes Yily screams at his assistance in the presence of a patient, which is extremely unprofessional.
My husband’s experience with Dr. Tanya was not very good either. A few months ago he had a strong pain in his tooth. Dr. Tanya was not able to determine what tooth is hurting, and just in case sent him to an expensive and probably unnecessary appointment with a gum specialist. To make a long story short my husband went to another doctor who determined what tooth is hurting in 1 minute, using the stream of cold air, and then he treated the tooth. The pain was gone.

Also my husband and me have good dental insurance. Almost every year we had money left, the money that would have been enough for deep cleaning. For some reason neither Tanya or Yuly suggested we had one. We could have one or two for probably more than 15 years we were going to that office, but our insurance covers one deep cleaning every second year, and we both would have been greatly benefited by that procedure.
Avoid this office.

I went to this place to clean up my teeth and to check, why my teeth are sensitive to the sour. So, they started cleaning up, ending up with my gums bleeding. They did root canal to my front top teeth.
Long story short, my top-​front left teeth got dead at the end, because of them. I told them that there was something wrong with that teeth after 1 month, but they didn’t care. And they put me artificial teeth, which altogether with the procedures cost me around 5K$. Now, I wish that I had my own teeth, 5k$ in my pocket.
Btw, I still have sensitive teeth)

I have been in dental offices since I was 3 years old, I met all kinds of dentists until I finally found Dr. Victor Cuadros and I feel very lucky, I wish I would had found him years ago and then I would had not suffered, nor had to pay the huge sums of money the other dentists had charged me. Dr. Victor Cuadros was very professional, gentle, kind and caring during all the procedures that he performed on me and his assistant was very good as well. I highly recommend him.

I am from Miami and was visiting San Francisco. While I was there, I chipped a tooth. A friend recommended Metro-​Dental. It was easy to get there. The office was nice and I did not wait long at all! Dr. Victor Cuadros did an awesome job. Since this was my first time, I was kind of worried but I did not feel a thing. And he did it really fast. I am really happy with his work. I totally recommend the dental office and Dr. Cuadros!

If you’re deeply disturbed by hearing people speak other languages, as some reviewers seem to be, this is not the dentist office for you. Maybe urban settings in general shouldn’t be your jam? Anyway, I’ve always had great service here, never have to wait long for my appointments, and Dr. Tanya Vilderman shepherded me through many a root canal and crown. I’m not a dentist, so I really can’t comment on the quality of the work I’ve had done. But it’s painless, efficient, and this far I’ve had no complications, so on my end, no complaints.

After having a family dentist for 10+ years, had to switch dentists when I moved to the city. Feeling a big pain in what I knew was my wisdom teeth, I went in, and sure enough, it was my wisdom teeth. I picked Metro Dental.
Two days after my initial checkup, I was scheduled to get them all taken out. Dr. Cuadros did a SENSATIONAL job (and there were some tough ones to remove). The surgery was painless, and Dr. Cuadros was awesome. I healed extremely quickly, didn’t have to use the heavy pain medication, and everything went amazingly. That was reassuring based on the fact that it was a brand new dentist. The whole process from initial checkup to post-​op check took only 9 days.
Overall, great office. Kana (?) at the front desk is extremely helpful and courteous. Strongly recommend Dr Cuadros. Also, they’re open past 5pm, so no need to skip out on work :)

Yes, this is a weird place, listening to Russian through your visit, but I’ve had a fine experience there for several years. Now, with Victor Cuadros joining their team I’m happier than ever. He’s confident yet gentle, and he just saved a tooth I thought was a goner. After a few crowns and no pain during procedures, I’ll definitely be going back. I do suggest you ask for him if you want English speaking American treatment. Really though, the Russians are fine too, just not over Americanized is all.
I’ve had a few cleanings by a lovely Russian assistant, («Gaila?») and after my first cleaning I started pointing out a couple trouble spots I wanted her to be aware of and she did great. Just communicate.
Still going there in 2015 and I highly recommend Victor Cuadros.

I have been coming here for a while. The doctors are, for the most part, nice. They get their job done, and usually in a timely manner.
But the receptionist is the RUDEST receptionist I have EVER spoken to in my entire life. Every single time I get off the phone with her I feel absolutely enraged.
On top of that, there is incredibly long wait times with terrible waiting room service — unless you speak Russian, then it’s all smiles. I once waited two and a half hours for a teeth cleaning, and you could see the doctors and receptionists leisurely sitting in their break rooms snacking and chatting. Gets the job done when you can finally get in a chair, but horrendous customer service.

Let’s get down to the nitty-​gritty:
— barely felt the numbing shots (usually hate this part, but Dr. Vilderman did a great job)
— didn’t drool all over myself too much (great assistant!)
— very friendly staff and warm atmosphere in the office
— great, professional dentist!
You want more? Dr. Vilderman is pretty much the best dentistry experience I’ve had. So there.

I was extremely lucky to be a patient at METRO DENTAL 2233 Post St. Dr. Youly Vilderman has decades of experience in dentistry and made me such a natural bridge, that I still can not recognize it among my own teeth and regularly trying to floss around it.
Dr. Youly Vilderman is a wonderful, warm, tremendously kind human being with great heart and sense of humor, which does a lot for relaxation of scared dental patient. He is one of the best doctors I met in my life. Fortunately for me and the other visitors to his clinic he has a rival in his office. And this is his own daughter Tatyana Vilderman.
I came to the office with urgent problem, when Dr. Youly Vilderman was absent, and she took excellent care of me. Not only she is a young woman of striking beauty, but she is a doctor of great confidence, impressive maturity, which slightly contradicts with her femininity and young looks. Tatyana Vilderman treats you as her main goal is not only ever let you experience a smallest pain, but not to allow you to feel anything besides pleasure. Her timing in administering anesthetics is precise, which is tremendously important in dental practice and can be obtained only with great schooling and long experience. Her «bedside» manners are impeccable. One can say that all this can only be inherited.
Never I waited long to be invited to the dental chair, never had any problems with bills (I even do not remember which dental insurance I have — it all taken care of).
The only trouble I am afraid Metrodental has — male patients inventing non-​existing problems just to look at Tatyana Vilderman and enjoy her company.

Metro Dental and all the staff are very accommodating and welcoming with big smiles!:)
Dr. Victor Cuadros is GREAT! Gentle and cautious of my mouth! Had X-​rays, cleaning and exam all in a little over an hour! I’m blessed! Highly recommend this practice and will be returning for a crown and fillings! Thank you!!!:))))

I had went for a cleaning and had a pleasant experience. everyone was nice and professional.

Layers layers with a smile, be carefully when you signing any papers there they will tell you that your insurance covering everything and an half a year letter will send huge bill. When you’ll try ask about crazy women on front desk will start yell on you and scary you that you will pay for all and doesn’t meter that your insurance cover all payments you need pay much more extra because doctor did use some expensive composite but had not been asked about just because you sign document about doctor may chose for you medicaments by own. Better just to run from there if you not in the problem yet

I was referred to Metro Dental by one of my close friends, after complaining about problems and pains coming from my wisdom tooth. I called and spoke with a nice lady who understood what I was going through and quickly penciled in an appointment for me to come in– same day!
Arriving to the office, it seemed nice and tidy, which of course is very important when you go somewhere that digs into your mouth. After filling out new patient forms, I was immediately escorted back for the fun to begin. A sweet, soft spoken assistant took my x-​rays, then I was seated in «the» big comfy dental chair. Mind you, palms are sweaty at this point. The doctor comes in (Dr. Cuadros) and assesses my problem almost instantly: it’s time to pull that sucker out! YIKES! Like today? Sigh. Ok. He reassures me his is amazing, and so I take a deep breath and let him do his magic.
After several shots (which by the way were shockingly painless), he made sure I was completely numb. Then, after a few tugs, that sucker was out. Just like that! All those days of pain, and within 2 minutes it was all gone. I literally can’t thank him enough!
So, thank you Metro Dental for accommodating me so quickly. Thank you for ridding me of my pain, and thank you for my lovely pain killers :)

I had yet to have great experience going to a dentist till I went to see Dr. Vilderman. Right from the moment you step through the front door there is an excellent feeling to this place. Girl on reception is awesome and friendly and also very useful.
Tatyana got suggested via buddy and I don’t truly know exactly what to expect. Nicely she appears to be even more that amazing dentist, she is as well a wonderful woman. A enjoyment to chat to, great bedside etiquette and a good dental professional as well.

After being a patient for over 10 years, I’m finally done with this place. Not only is the waiting experience excruciating, I have noticed that the cleanliness of the office and workstations has gone downhill over time (even WITH the remodel). I also am tired of feeling like I“m getting Eastern Bloc dentistry, though that’s just my personal preference/​comfort level.
I’ve used both Dr. Lawrence (no longer at this facility) and Dr. Sousa (sp?)…both were nice, but Dr. Sousa had to redo much of the work that Dr. Lawrence had done as she found it unacceptable. Also almost all of the assistants smoke cigarettes, so if you go here, be prepared to be OK with tobacco flavored fingers going in your mouth and smoker’s breath in your face while they are working on you.
Likewise, they screwed up my billing almost every time… in fact, 100% of the time, I had to show them all my payment records to prove what I had already paid for services… each time they admitted error, but I need a place that’s a little more suited to modern day dental service and professionalism.
I honestly cannot believe it took me this long to take my business elsewhere.

Stay away. I’ve been here 3 times and spent more time in the lobby than in a chair. Long uncomfortable waits for not-​very-​good service with no explanations as to why. If you find out it’s because another patient in front of you brought their wife as well and so they bumped you an hour without a call… you won’t be the first person to hear this!
Waiting while listening to people argue in Russian in another room is fun though. They get a second star for that!