Metro Tails

I love, love, love Metro Tails. Emmett who runs it is wonderful — true dog lover. I’ve used them for 6 years and right now I’m not working so I can’t afford them. but once I find work, Dusty goes back to Metro Tails! They take dogs to fenced in park — mine is not good offleash so they are very careful and take them only to fenced in park. I often get nice pictures and videos of my pooch. They are super flexible and have been amazing about picking up dusty last minute or dropping him off at my work. I’ve even found great pet sitters through their dog walkers. I can’t recommend them enough.

We love Metro Tails! My very sensitive guy can’t wait for his walker Katie to pick him up & he gets good exercise. Katie knows dogs and she loves my dog like her own. She’s super conscientious, and really responsible with the dogs. And my guy, who can be kinda independent-​minded, really listens to her.
We really appreciate that they keep their pack size on the smaller size. That’s smart & important & so responsible.
WISH List Item: It would so cool if you offered additional weekly walks for dogs that can be off-​leash in unfenced areas. So folks would have the choice sometimes. When the bigger fenced parks are closed, my guy doesn’t get such great exercise at the smaller ones.
We appreciate everything you guys do. Thank you!

I’ve used Metro Tails to walk my dog for about 5 years now. They are simply THE BEST! So glad I found them. Emmett is great to work with. He knows the dogs and takes an interest in each one. He trains his staff himself. I can tell that our current walker, Katie, is not only good at her job but really loves it. She’s great with my girl. I even get to see occassional pictures of my dog at play. And she comes home one tired dog. I’ve never worried about my dog’s safety with Metro Tails. I also know the walkers play with the dogs while they’re out and don’t just stand around like so many others. So I have a safe, happy, tired, loved dog who is petted and played with. What more is there? The care of my dog has always been my main concern, but I will also mention the prices are reasonable, too. I trust Emmett and his staff with my dog and that says it all.

Best dog walkers in San Francisco. Emmett treated my boys like they were his. Sadly, we had to move away from the Bay Area, but Emmett still keeps in touch to make sure that the dogs are doing well. Great service, great owners. Too bad they weren’t willing to move with us!

Hands down, these guys are the best. Sophie has been with Metro Tails for four years, starting when she was just a few months old, and in that time I’ve always found them to be professional, consistent, responsive, and (most importantly) caring and loving towards my little babe.
I’ve made dog training a priority, but also have a hectic work schedule and have to admit I sometimes slip. Regardless, compared to my friends’ dogs, Sophie is better socialized, better trained, and has a sparky little personality. I know the time she has spent with MT has made her, not just a happy dog, but a better dog.
One thing to note is that (in my opinion) MT’s prices are more reasonable than those offered by other dog walkers in the city. Honestly, I’d pay anything to know my baby is safe and happy, but I feel very fortunate to have found a team that doesn’t break the bank.

The staff really is great and thoughtful of their of 4-​legged clientele. When Lucie got sick, both Emmett & Tom were great support. Tom even put some time aside to take Lucie out for one last walk together — just goes to show how much they love & care for their «clients».

I LOVE Metro Tails!
WE have been using them for about 3 years now (maybe more) and they have been awesome!
They treat our dogs like family and it shows. I have two –hundred pound– Labradors and they need a firm but loving companion to walk them and that is exactly what we have gotten from both Emmett and James aka «Mr. Rogers».
They are always on time, the dogs always do their business and everything I have ever asked for has been done and with a smile.
The hardest part is that my dogs differ in age and in stamina and they know that, they are also keenly aware that my older dog has MAJOR allergy issues (allergic to grass + 66 other things) and they have adhered to ever request we’ve made. We have lived in 6 other cities all over the country and never have we had such happy dogs. Even in allergy season, the dog that used to bite himself bloody is calm & peaceful… no more itching and rubbing and I attribute a LOT of that to the fact he gets attentive care from Metro Tails and feels safety in the schedule they have created for him off grass.
They are spectacular about adding an extra walk here or there on last minute notice and give the greatest reports each time they come to the house. Even my quiet 2 year old is excited when they come through the door.
I cannot recommend them highly enough!

Nutshell: probably a fine walker for an older, low energy dog who just needs to pee. Not recommended for any dog that needs actual exercise.
Details:
Metro Tails was my first dog walking experience in San Francisco, and I must say I’ve since had much, MUCH better.
First strike: My Brittany would often be picked up at 10:50am and dropped back off at 11:50 am. When they say «at least 45 minutes of park-​time» they’re apparently counting it to the second.
Second strike: They only take new dogs to fenced dog parks, which I thought was a good idea (safety first), but if that’s the case please make an effort to do something active while you’re there. 45 minutes of ball-​throwing will tire my pup out, and yet he’d come home almost confused every day — «Hey mom, what’s the deal? I thought I was going out to play, but wtf?» I love my high energy dog (if you want a lazy animal, get a cat, IMHO), but the Metro Tails walks did absolutely nothing for him. I definitely do not recommend this for any dog with a pulse.
Third Strike: My pup figured out in about two seconds that my walker (Simon, I think his name was) was lowest in the pack, and proceeded to drag Simon everywhere. My four year old niece walks my dog. My dog is a CGC, with two years of obedience training. I was kind of appalled when I noticed his good manners going out the window, and that Simon did nothing for it. I asked on several occasions to not let him pull on the leash, and yet every day Simon would let him drag him up and down the stairs and to the van. Certainly not the good training Metro Tails advertises, which is why I picked them in the first place.

Metro Tails is really a great dog service. I did a lot of research before I picked one of the many in San Francisco and have been very pleased. They are trustworthy and you know that your dog is in good hands. In addition, they have multiple walk times during the day which is great depending on your schedule. I highly recommend them.

A wonderful service and group of people who are always there if you need something last minute. Metro tails is my full time service. My dog is finally on a regular schedule. He sees James and the gang around the same time each day. When James is sick or out of town, Metro Tails always has a back up plan in gear. Dioji gets especially excited when he gets to see Lisa, one of the field managers. They are reliable and dependable and I’m so. glad that I found them. I never have to worry because I know that my dog is in great hands. This service is top notch, flexible and just plain, great!

Great service! Here are the reasons I recommend Metro Tails:
— My dog gets several hours of exercise each day.
— She gets to socialize with other dogs in her group.
— I never have to worry about the hassle of picking her up or dropping her off. Metro Tails picks her up and drops her off at my apartment for me.
— Emmett (owner) is super friendly, and all the walkers are great people too.
— They also deliver dog food to my apartment for me.

my dog only asks for belly rubs from people she trusts/loves.staff at metro tails has been initiated by my dog… emmett took the time to build rapport with her and work to bring out my dog’s personality as she’s a pound pup and can be skittish around strangers… tried another dog walker who basically didn’t want to take the time to work with her… emmett and his staff are friendly and very patient… any problems or changes, they are willing to update me and/​or accommodate within reason… a tired dog is a happy dog… great service.

Emmett ROCKS! Of all the dog walkers that I’ve used and/​or met, Emmett is truly the BEST. I can’t even begin to tell you how excited my dog gets seeing Emmett and when I come home at night, my pup is sooo relaxed and happy after a day w/​Metro Tails. Unlike so many other dog walkers out there that just stand around chatting and ignoring their dogs, Emmett interacts w/​his pack the entire time and keeps them moving so they come home happy and tired. And, he’s totally focused on the dogs’ well-​being and keeps his groups small — — unlike those others who cram their car with 10 dogs and have no control over their pack. Believe me, I know a lot of dog walkers in SF and Emmett blows them all away. Professional, courteous, and goes above and beyond the call of duty.