Old First Parking Garage

Terrible! Two months ago they locked my keys inside the car. Yesterday, I dropped the car off in fine shape and this morning there was an extremely flat tire. In both cases, the attendants did not take any responsibility! In fact, they yelled at me!

I’ve parked here probably a dozen times. I don’t know why the reviews are so horrible. They took good care of my car.

I recently parked in this garage for the first time in order to attend a concert at the church next door. I was totally impressed with the courtesy, the service, the whole parking experience. When I came out of the concert there were many, many people going to the garage all at once to retrieve their cars. The parking staff managed to handle the crowd efficiently and courteously. I didn’t see one disgruntled customer. It was amazing. I’ll be back!

I have continuity parked here for the last 2 years and I’m still happy with the customer service.

Liars ! Called them to get a quote. They gave me a price and I drove all the way over. When I arrived, they gave me a completely different price. I showed them their own billboard that has a price for trucks and oversized cars, they told me my van was more oversized and I had to pay more… what does that mean? How can something be more oversized than oversized?! Anyway, found free street parking while driving over to another parking garage. Worked out for the best.

Parked here one day while I was running late for work. I show up nine hours later to pick up my car, After 5 minutes of waiting for an attendant one shows up. He exited (what I assume) to be another patron’s car.
I handed him my ticket and waited for him to get the keys to my car. It takes him another 3 – 5 minutes of searching to ask for my help to find my keys. I had to pass a sign saying only employees were allowed past that point. Needless to say my keys were nowhere to be found. Then the other attendant appears out of nowhere and immediately knows which keys we were looking for. He pulls my keys out of some random spot and takes another 5 – 10 minutes to pull up my car up front.
Once I get into my car I instantly smell weed! Then my car notifies me that the passenger side door was ajar. Why would my passenger side door be opened and my car smell like weed?! Both of the attendants had been smoking in my car and were too stupid to air it out and properly close the door! I just paid 15 $ to search for my keys and have people smoke ILLEGAL substances in my car! This is ridiculous, Next time I’ll be late for work and park in some random alley, At least then I’m not paying for a headache and half.

I parked here last two Saturdays and went to the shows at Red Devil Lounge. I paid $ 8 flat rate. It was great to know they were open till 2am. I can’t really complain about the service, it was good! It is very difficult to find a garage in this neighborhood that is open that late. I think Old First Garage is a very good deal.

Worst parking garage ever. I lost my ticket. Bummer, but fine. So I told them i lost it, they said its $ 25 charge. I said I would pay the $ 25 charge as it was posted. I hand them my credit card. Then they say, oh it’s $ 33. I ask why because it says it would be the maximum $ 25. They point to a post-​it note that says $ 25 PLUS the parking rate of $ 8. A stupid post-​it note. Now I’m a little peeved. But fine, I’ll pay the freaking $ 33 because they’re holding my car hostage. Then they swipe my card and I sign. I try to leave and they tell me to wait, I need to sign another receipt. I was confused and they said they charged it separately. Um… WHY was my card charged separately. Seems really sketch. When I asked why, they couldn’t explain it. Just said that they needed to charge it separate. All in all, I got a feeling that they were really shady. I suppose I should be glad the stupid post-​it note didn’t say $ 25 maximum PLUS $ 100, because the post-​it note is somehow supposed to fly as a fair price warning to customers. W.t.f…
I should’ve read the reviews before I parked here.

I’m changing my review. Ever since the new owners took over (it hasn’t even been a year), they’ve increased their rates 3 times and my car has been dinged up in 2 places. I’m looking for a new garage ASAP

Do not trust the manager. Promised us one price and then changed it when we got there. Refused to call the night worker to confirm what he had told us. Held our car hostage until we paid them.
The guy posting the rebuttal comment below is the guy who held our car hostage. I explained that the sign the night before was covered and said «special event pricing,» but he didn’t care. The guy the night before did tell us another price and they simply said the same thing as he says here — «doesn’t matter, the price is the price. If that seems honest to you, then park here. if not. .. Read the other comments. These guys aren’t honest.

Don’t use this place. The attendant quoted us one price at night, then when we came back in the morning they changed the price. CROOKS!

Wow people really hate on this garage. I think someone mentioned new owners and I think it’s a good deal. There is a slightly cheaper ACE run parking garage down the street but it closes at Midnight on a Friday. That sucks. This one’s open till 2am and for being there just over 3 hours it was $ 8. That’s a pretty good deal. Credit Cards accepted and it is literally across the street from Acquerello if you’re eating there which makes it super convenient.

Under new ownership. Prices are higher, they now take credit cards. Garage seems to be emptier.
My homies are all gone. I miss them :(
I don’t really park here anymore.

These guys are aggressive d-​bags.
Parked my car and went to dinner, came back, tried to hand the cashier (in the cashier’s booth) money and he wouldn’t put down the phone to speak with me, waving me off. His buddy who pulled the car up… far beyond where I was prepared to recieve it, got out and made change and then proceeded to get in my face with a profanity laced tirade about how I shouldn’t have «spoken» with his «friend» in the booth. Unbelieveably aggressive and abusive for pretty much no reason whatsoever…
The parking place up the street apparently was $ 2 cheaper… I beg you go there… anything is better than the completely uncalled for abuse that I was treated to.
Oh and if you have to use them… please tip them appropriately.

I really don’t know what’s up with all the bent reviews here but I’m guessing that most people aren’t compelled to write positive comments about something so boring as a parking garage.
Moved to Nob Hill a couple months ago and tried a couple different places. These guys had the best price (about $ 30 less than the going monthly rate) and are pretty friendly.
So far, two months with no problems. Only thing is that sometimes you have to wait longer for your car than you’d like because they only have a couple guys working at any one time — so it’s pretty easy for them to get bottlenecked if something is happening in the neighborhood.
Hours of operation are good. Late Fridays and Saturdays.

This place is wretched, if I could give them no stars I would! I just returned from there to find that the guy who pulled my car up talked on the phone the entire time, while driving my car, I’m pretty sure he hit something with my car too like another cars window. If that wasn’t bad enough I got in my car and noticed he had the emergency brake on while driving it! This place is horrid it takes forever to get your car and they have no consideration for your things.
I wouldn’t trust them at all, it might be cheap but with such bad service a place like this shouldn’t be allowed to stay in business.

Pros:
. It’s convenient; they provide you with a physical place to park your car after you’ve driven in circles for a while only to realize how often they clean the streets in that Nob Hill/​Pacific Highs area.
. Their business hours work OK with most people’s busy schedules.
Cons:
. The price. 20 bucks for overnight parking (most of the time just a few hours) is still less than a ticket but yet highly abusive.
. The other morning they took 17 minutes to give me my car.
17 minutes!
Did they park it at the Presidio or what?!
Go there if it’s your only option (and at your own risk…)

We got Heisted. Our sub woofer was unscrewed and taking out along with 3 cases of drinks we had bought from costco. My favorite sports coat that was just dry cleaned. My friend and there kid’s brand name jackets and her two sweaters were stolen within 10 hours in this garage.
We went over there after they didn’t return our call. We ask to speak to the manager and the guys there said that he left for the day and be back next Monday. After 10 mins. or so, I man came out and said he was the owner of the garage. He was very rude and pointed to his sign and said you have to sue me, thus he is not responsible.
These guys are crooks.

Not bad enough that you have to pay money to park your car, but grief and damage too? We’d park here every now and then (read — when we had to!) when we couldn’t find a spot on the street late at night. Better than $ 40 for a DPT ticket.
B* (girfriends mom) parked her car here to «avoid» damage. See she just had a new bumber attached — less than two weeks. It’s logical that parking in a valet style garage would ward off damage right? Well they managed to scratched it within 4 hours — no joke. It was so ironic and sad that no action was taken or could be taken.
Most of the people that work there know me. I lost my ticket the last time I parked there and ever will park there. Well they happened to lose the other half of my ticket — very odd coincidence but it did indeed happen. In turn, they tried to charge me for four days of parking because there was no record of entry. My fault that I lost my ticket sure, but they also lost their side. I was willing to pay for a full 24hrs or even 48hrs, but no, they wanted 96hrs of my money. Needless to say, I was not paying $ 80 for one night and they knew me well enough to realize I’m trying to pull a fast one — shoot i was even willing to pay an extra $ 20 to avoid conflict. Things escalated to a less than ideal situation and it really does take a lot to get me irate (a whole lot).
Me: can I speak to the manager. He knows me and will sort this out.
Mentally Challenged Attendant: He’s not here. You pay $ 80 now
Me: I don’t want to argue, its Sunday and I just want to go have a nice day outside your garage. I am willing to pay an extra $ 20 since there is obviously a mix up.
MCA: $ 80 or you don’t get your car. tomorrow it’s $ 100 now.
Me: dude, come on you see me often enough. do i really need to chizzle you out of money? of course not.
MCA: manager isn’t here. then he proceeds to put my keys back in the office with spite and snicker.
Me: call the manager right now.
MCA: he’s not here — no.
Me: listen punk, get the bloody manager or take the extra $ 20 i shouldn’t even have to pay.
MCA: shuffles around looking busy.
— co-​worker comes back from getting doughnuts.
Me: he man, this guy is a tool and i proceed to explain whats going on. Can you get the manager?
Co-​Worker: hrmm. yeah he’s in the other office actually.
Me: WHAT? he’s right over there and this guy wouldn’t get him — WTF.
Manager: ohh hey. let’s calm down. How about $ 30 — a fair compromise right?
Me: sure that’s rational and fair enough. About time someone with sense is involved.
Me: hey punk — yeah you. Now we all know why you are 30+ and working at a parking garage. Don’t we?
I will never park here again while that guy is still working. In fact I may never regardless for hiring someone like that.
If I was once again really young and without cares I probably would have bitch slapped the MCA. Yes it was that bad.

I parked here because I had to, because I had no place else that I could find. As soon as I *DID* find a new place, I got my car out of there just as soon as I could. And it was still too late.
At first, it seemed like a relatively good deal. I say ‘relatively’ since I’ll never agree that $ 250/​month in parking (and not 24 hr. at that) is acceptable. But, they opened early enough for me to get my car in the morning, even for an early flight, and closed late as well. The valet staff seemed kind and professional, always greeting me and getting my car in a timely manner, even when busy.
«Seemed» is the key word.
One evening, I gave my car to the valet for parking and when I returned in the morning, $ 1200 of camera equipment and a cell phone (in the box — it was specific to China) were missing. I immediately mentioned it to the morning valet workers (who legitimately had no knowledge of it) and got the managers name. It was beyond stupid of me to assume that these items would be ok in my back seat; when I confronted the evening valet employee, he feigned ignorance even though he had SPECIFICALLY asked if I needed to take them out the evening before. That should have been my warning sign… I’ve certainly learned a lesson.
The items were never found; I called the police and they questioned the man at fault, but without evidence it was his word against mine. The policeman said he highly suspected the guilt (of which I’m confident) of the evening employee, but couldn’t prove anything unfortunately. The manager, even upon hearing the complaint, seemed sympathetic but it was VERY difficult to get him on the phone and no apparent action was taken against the employee since he is still there.
I hate to rate a business by one bad egg, but there IS one there (and he’s still in employment!) so should you HAVE to park here for any reason (church, or otherwise), a word of warning: take EVERYTHING of value with you lest you suffer the same fate as me.