Pacific Heights Cleaners

Have always appreciated the precision of their pressing — and the premium way the shirts and sweaters are folded and hung, with collar shapers and sleeves all tidy.

Having moved to Pac Hts two years ago I assumed this dry cleaner had to be decent by mere fact of its location. I was wrong. The people working the counter have zero interactive skills and are monosyllabic at BEST.
All my blazers came back with buttons at cuffs broken or missing, expensive silk clothing ruined or stains rubbed so hard as to remove color! Never again.

Never again! They were recommended to me by Heidi Says on Fillmore St. Has to be good, right? Heidi Says sells some high end dresses. So I took some special things. Vintage 1970s Pucci — RUINED! Temperley designer dress — RUINED! I’ve never seen such a shockingly bad and destructive job. Truly unbelievable

Been going here for years. Family owned and run. Love the people, and they do a fantastic job. Simple alterations too.
Highly recommended.

Don’t bother with these folks. I took laundry on a Wednesday and did not get it til late the next Wednesday when the boss promised me I coud have it by Tuesday at the very latest. My laundry and cleaning was ready Saturday according to the woman who answered the phone but no delivery on Saturday. Fine — no problem. Why not deliver Monday? I was not a «regular» customer she said. (I was trying them to find a good cleaners that delivers to become a regular customer.) What was wrong with Tuesday? «Oh he was too busy.» You can imagine my frustration that it took 4 business days to deliver from the days it was finished when I am just a few blocks from the business. Plus the folding of napkins was really poor. Save your money and go elsewhere!

Timely, polite — always clean upon return

These guys are a great amenity to our neighborhood.
Great quality work, consistent and even convenient hours. Unlike another dry cleaner on Fillmore, they have never botched or ruined an article of clothing. Once I noticed an item still had a slight stain residue and they gladly serviced it again complimentary.
I have also used their alterations service and was really appreciative of the quality of work and timeline.
All that and they are a green inspired dry cleaner, really nice owners too!

Pacific Heights Cleaners is a godsend! Clothes are cleaned very well, and they are certified green, if that’s important to you. Although, I appreciate the green, my priority is that my clothes get cleaned and stains get taken out. Pacific Heights Cleaners does both very well.
Unlike my old (non-​delivery) cleaners, I have yet to have to return an item to them because they didn’t get out a stain. Everyone who works there is very personable, and I love the pick-​up and delivery. I rarely ever go the the physical location, but when I do, service is just as good. To give you an example of that (and for the commentator who complained about the problems with finding parking), when I needed to pick up an item of clothing in an hour (and so couldn’t use the delivery service), the person who answered the phone told me that they would have the item waiting so that I could just park in the bus stop and run in and run out. Of course, I have my credit card on file with them, so if you have to pay, it might take longer and be more dangerous (ticket-​wise) to do that. But really, for the most part, why bother? Use the pick-​up and delivery option!
And unlike a certain San Francisco French dry cleaner offering pick-​up and delivery service that I tried before I found these guys, they do not require you to sign some ridiculous contract or jump through multiple hoops the first time you try to use them. First time I called Pacific Heights Cleaners, they just wanted to know where and when they should pick up the dry cleaning and when I wanted the clothes back. I’ve used them ever since. And so should you. Try them; you’ll like them!

I’ve been going to Pacific Heights Cleaners for several years, and have been pleased with all our dry cleaning/​alteration needs. Even when I notice something that needs a little more attention, I bring it back and never get the 3^rd degree. They are always accommodating to re-​do a job.
It’s clear to me they want a satisfied customer and will go the extra mile.
Thanks to Will and his crew.

My down comforter was successfully cleaned and delivered when promised. Parking can be tough in that area. I was rehabbing a knee injury and the young gal at the counter was unaccommodating and unfriendly.

Dress was successfully cleaned at a Nob Hill cleaners. Again, level of expertise at Pacific Heights Cleaners is questionable and not good.

Cleaning couldn’t be easier. Love that they remember my name every time I drop off or pick up, and automatically bill to my credit card.

The team at the front desk is always patient & friendly. Fast & attentive to detail & they pay attention to special requests.

Will and his team do an excellent job. I’ve been a client for years and continue to use them even though I now live in Sonoma County. They have always exceeded my expectations and I trust them with all my favorite clothes — they even cleaned my wedding dress and did a flawless job.

Pacific Heights Cleaners are by far the best dry cleaners I’ve found in San Francisco. They are efficient, friendly, affordable and attentive to detail. They are great with stains, tailoring and laundry and importantly, items are ready when they say they will be ready.

I recently had to have a pair of pants altered and couldn’t be happier with them or the experience. My pants were returned in 4 days looking perfect and pressed. Great job on alternations.

Best dry cleaners I have found in San Francisco

Karl (the owner) is personally involved and it’s great that he even knows many (by name) of his customers. They are effective, timely, go the extra mile, have pick up and delivery if you need it (for minimum order). Everyone is friendly and helpful.
Their orientation to our environment and the community is a big plus. I’m glad they’re in my community.
Special shout out to Soraya who is an expert in all things including tailoring.

Great shop. No Starch and they look beautiful.

I have only been here once so far, but I am coming back, the staff was super nice and efficient. I did not have a tag, but they quickly got my suit jacket and wool coat with my name. They did a great job, removed all the little pills on my wool and I didn’t even have to point it out. I am bringing more stuff back today, YAY, and they did not rip me off like some of these other Marin dry cleaners.