Primrose Natural Skincare

I’ve been going to Primrose for at least a year and a half. Maiko has always been really good to me and does my eyebrows perfectly every time I come in.

This is such a unique experience — you feel totally at peace and on your own with Maiko. It’s a lovely respite for me. Maiko gives one of the best facials I’ve ever gotten. This place is fabulous.

Overall wonderful experience. The best face massage I have ever gotten. Will most definitely return.

Negative stars. Went in for an upper lip wax with Maiko last week and she ripped off most, if not all of, the skin on one side. Total waxing nightmare. She was aware of my sensitive skin and I told her that previously, I had been going to Nordstrom spa but not after they burned a bit of skin off my lip. She asked if they had used hard wax or soft wax? I said probably soft, because they used a strip. Why she then proceeded to use the exact same method is beyond me. I just don’t understand how a professional with all these 5 star ratings could have done this to my face.
On top of that, I got a horrible allergic reaction to the antibacterial ointment I used afterwards. Me being allergic is not their fault –that said, I’ll be dealing with the aftermath of this bad wax for weeks to come.
Maiko was shocked and very apologetic. She offered me balm and healing advice, and supplied me with a bunch of face masks that I wore around for a week. She followed up via email and offered me a facial, which I appreciate, but I won’t be going back to Primrose like, ever.

I recently visited this studio for the first time and had a great experience. Maiko is friendly, attentive, and thorough. The studio is bright and clean, and she plays great music (making the experience that much more enjoyable). I’ll definitely return for future waxing services and will recommend her to others.

I’ve seen both Maiko and Julie (no longer with Primrose) and they are wonderful.
Maiko is knowledgeable and attentive to your skin concerns, often offering samples of products to address issues. She is gentle and detailed during the treatments, which allows me to relax and leave feeling like it was money/​time well-​spent.
I definitely recommend their seaweed detox facial and waxing services.
I also recommend booking 2 weeks in advance for evenings/​weekends, as Maiko’s schedule, in particular, can fill up.
They also participate in a reward program via Square that provides 10% off services after 10 visits.
The space is a bit small with one treatment room, but I actually prefer it to a large spa that adds the noise of other patrons and staff.
As with most of Hayes Valley, there is street parking on Laguna St. and various cross streets. There is also a bus stop on the corner on Laguna St. and Hayes St.

Very clean and super relaxing!
I would recommend this place to anyone :-)

Lovely — both Maiko and Jennifer are fantastic. They only focus on skin and they’re pros. The one con is there’s nowhere to wait if you’re early so sit on the log/​chair across the street! Get a massage at Earthbody/Om:Cali while you’re at it :)

Maiko is amazing! I just had my first visit here, and I’ll definitely be using this location exclusively. First, she shaped and waxed my eyebrows in 20 min! They’re thick and unruly. Pain level was nothing. Again, my eyebrows are thick. She’s very personable and knowledgeable about what she’s doing, and about the waxes she uses. I will never go back to a nail salon to get waxed. Highly recommended!

Awesome experience. Had an underarm wax with Maiko and she’s great. Friendly, creates a great atmosphere at Primrose, and the best part is she’s quick and adept with the waxing which minimizes any pain. Definitely going back.

Fantastic facial experience. Julie’s awesome, very professional, skilled, tailors her treatments, and creates a hugely relaxing environment. The first facial was highly effective and will def be back!

I had a wonderful experience at Primrose Natural Skincare! Everything about the salon and service was pleasant, professional, and relaxing. I got a half leg, arm pit & brazilian. Maiko moved quickly but gently, often putting on multiple strips at a time so I wasn’t sure where she would pull from & when which helped me stay much more relaxed than usual. Another highlight was that she had me lay on my side with one knee hugged up towards my chest to do my backside — this was the first time I’d been waxed in this position & was thoroughly impressed! It was comfortable & much more effective than the all fours or on your back both knees to chest position other salons have put me in. Additionally I am usually very prone to ingrown hairs & was astonished to have had NONE in the month following this appointment! I look forward to going back next time I’m in town.

This review is after my third or fourth facial treatment here. Maiko is obviously skilled and knowledgeable. She asks the right questions and is always very thorough. Having been to many other aestheticians, I come back to Primrose because of consistently great service. The studio is very well done, and the atmosphere is relaxing and exudes cleanliness. The experience is stress-​releasing, even when getting extractions.

I’ve just moved to the area and was looking for a nearby waxing salon. I have a terrible combination of thick, dark hair and extremely sensitive skin, which means that usually when I get any part of me waxed I end up with tons of ingrown hairs for the next two or three weeks. I’d actually stopped getting bikini waxes because of this. But I decided it had been a few years and I’d give it another shot, and based on the other Unilocal reviews came here. I’m so glad I did!
Maiko was wonderful. I’m very shy, and she was totally calm and not intimidating. She made me feel immediately comfortable. Cleaned up my eyebrows, and then did a bikini and underarm wax. The bikini wax was the least painful it’s ever been, and a week later I don’t have a single ingrown hair. She’s magic!
The underarm was extremely painful, and I bled a little, but I’m pretty sure it was my fault for not letting it grow long enough.
Short story: Maiko’s fantastic. I would definitely recommend her, and I’ll definitely be back (with longer growth).

I forgot how wonderful a facial could feel…
It had been a few years and Maiko recommended her Pure & Clean facial. It was relaxing, comfortable, awesome. I had no idea how dry my skin had gotten — now it feels so soft and I’m taking better care of it, thanks to the reset.

Maiko was very nice and quite thorough. I got a brazilian wax and a half-​leg wax (1^st time for legs). For the brazilian, she used a combination of hard wax and soft wax with strips, based on the area and maybe type of hair? It was effective and a pretty thorough wax, but I’ve been spoiled by hard wax-​only salons. The soft wax hurts! :(I did like being smooth for a long time, though.
For my legs she used only soft wax, and I felt like a lot of the hair broke vs. being pulled out, and they never felt totally smooth.
One thing that I found weird is that she had me wear a little sanitary panty thing which she moved around to reach everywhere during my wax. It didn’t seem to hinder her at all, but I don’t really understand its function.
I’m probably going to look for a salon that’s hard wax only, but that’s just a preference thing. Maiko was very nice, knowledgeable, accommodating, and thorough, so I still recommend her.

Maiko is very special. She is a wonderful therapist with a very gentle manner. The products she uses are very natural and her salon is very cute and very clean. She plays great music and her facials are so relaxing I often fall asleep. Don’t miss out on this Hayes Valley gem.

Love Maiko and her little spot. She does the best waxings and is a joy. Her prices are reasonable and work is great, which always keeps me coming back. On top of that, she’s very kind and accommodating — what more could you ask for? :)

Maiko runs a great business! She’s profession, friendly and provides excellent service. I came in for a Brazilian. It was affordable and quality. Great place!

I am about a month new to San Francisco, recently moving from LA and away from my hair stylst and favorite waxing salon. Having moved three times in the last four years, to say that I was not looking forward to doing the eye-​brow-​dance with waxers all over the city is an understatement. I did it once already with a salon in Russian HIll and was already exhausted and disappointed that my brows were not on par to what I paid and expected, even after explaining myself.
I found Maiko through walking around my neighborhood the day prior asking about brows. One salon told me the «place next door does it.» When I reiterated, wanting a quality brow wax, I was referred to Primrose.
Now, when it comes to skincare I will date and date until I find the perfect salon, and then I’m a serial monogamist. When I’m visiting home in Atlanta, I have my hair/​brow lady, when I’m back in LA I have my hair stylist and waxing/​skincare spa and now in my new home I have found Maiko and Primrose and I couldn’t be happier.
The salon is petite and cozy and immediately I felt comfortable. Maiko is lovely and polite and professional without a hint of coldness (she actually reminded me of a good friend of mine that I haven’t seen in years). I completely trusted Maiko with my brows and she proved to be excellent. My brows are thick and shapely and I am in love.
The facial itself was relaxing and although I was told my skin looked nicer than I thought it did, Maiko still put the time and focus on my procedure. Maiko has FANTASTIC taste in music and I don’t think I could go back to «spa zen ocean bird sounds 2» for a relaxing spa day.
I purchased the pure & clean facial and it was completely worth my time and money. My extractions went off without a hitch, and my skin feels balanced again.
Maiko even gave me a sample of one of the products she used on my face, and recommended ingredients to look for in a face wash after I lamented how I wasn’t happy with the one I was currently using. I now know i have to exfoliate a little more than once a week. ;)
My experience was perfectly enjoyable and made me so very happy with my move and my brand new neighborhood! Needless to say I’m smitten and will not be dating any longer. :) :)