Puffin’s

Closed. This Puffin’s place no longer exists, but there is a great option nearby called Marcello’s. There you can get a watch battery changed for $ 20.

Have been taking my dual time watch (Swiss made and purchased) here for 6 years to have the two batteries replaced. Had gone to one other place before Puffins and they had messed it up. The owner of Puffins told me what was wrong with the place that did the replacement the first time and I have been going to Puffins ever since. Recently the face on my watch broke and Puffins special ordered the face and had the time piece that was ruined by the first watch place replaced as well. I also find the prices here reasonable. Love Puffins!

Very happy with getting my watch battery replaced here :)

The only place I go for Watches, repairs, etc. Ali is the sweetest man in the world!

This place is the worst. The attitude of the owner is disgusting. He berated me for looking at a watch then not buying it. His sales technique may work in other parts of the world, but is just rude and offensive here. I would recc you stay away-​plenty of other good watch shops around. This one is a tourist trap.

Puffin’s not only offers a strong selection of watches and jewelry, the repair service is excellent. Quality with efficient turnaround. Much appreciated.

Been taking my watches there for almost 15 years! Ali is simply the best gentleman and jeweler! I made a mistake by going to another nearby watch repair shop — never again.

I brought a vintage Rolex in for repair about one month ago. We picked it up this past weekend, and the repairs were completed as requested. However, he replaced the crystal, too, which we did not request. The bill of $ 495.00 (yes, $ 495.00) STUNNED me. We received no call to tell us that the repair would be so expensive. The watch is worth only 4 – 5 times this!
Make sure you get an estimate in advance of any work, as they will do what they think necessary and charge you for it.

BIG SMILE! :)
Ali is always there with a whimsical smile on his face, and as quality of service to match! I’ve taken my Grandmother’s ring in to get a little crack fixed a couple times now and each time he’s done a great job!
A reasonable price and friendly banter will certainly keep me coming back! I recommend to all!

I had my watch repaired here, as it needed a new battery, wristband, and crystal. The owner was very friendly, the price was reasonable, and the job was very well done. I would definitely go back in the future.

Wow! Amazing job. I brought my engagement ring and wedding band to get re-​sized, along with both vintage, costume and real jewelry to be fixed. I felt a bit hesitant to leave many thousands of dollars worth of jewelry with a stranger, but I had nothing to fear! He fixed everything perfectly, in a timely fashion. I highly recommend him for all your jewelry repairs.

Ali is a Gentleman and helped me select two nice sporty watches for my two boys graduating from school. He made it easy to choose without any pressure to buy. Kids love the watches and I got a good deal. Therefore I recommended Mr. Ali at «Puffin’s» :-)

I bought a watch band here, odd size – really short leather one for a man’s cheapish watch, and hard to get color, red.
I really like the way Ali handled it all, with as much care as if it was a Rolex. So I took a very old watch there a1942, Longine, which I had taken to be cleaned and serviced to another place on the other side of Polk but it still did not seem to work very well and the guy there was nice but just shrugged. Ali took it, kept it to give me a detailed estimate and I trusted my first experience with him and the leather band and went with it. I also took him another family heirloom that was at least 35 — 40 years old, and am thrilled with both. He seemed to appreciate what he worked on and the 1942 one works as well as it did for my father. I am thrilled. (On another note, when I came in, an elderly lady was taking a rest in his tiny, tiny shop, and I have a feeling she stops in just to visit and he never minds or makes her feel she is getting in the way of any customers.) Ali is a craftsman and a gentleman…

Great deal, professional service, good sense of humor and over all competent watch smith. I recommend this place to everyone who wants to fix, buy or anything that has to do with watches or gold. Ali is also a funny guy who is been on Union St. for over 20 years, for that street that means a lot when businesses come and go!

The Bottom Line: You need something done to a watch Ali can do it for you. My family has been coming here for years. Usually he gets it done right away while you wait, or come back in the afternoon it’ll be done!

Ali is the king of repair… I brought my watch to be fixed cleaned and the whole nine yard. He was super professional, courteous, just a genuine good man.
The perk, he has Swatch watches, the new kind. they pretty cool. I have not seen a Swatch since the one I had zillion years ago.
If you ned help with your watch or ant to get the latest Swatch, Ali is your man

I recommend Ali Sabahi at Puffin’s on Union Street for all your Watch needs, whether it be repairs or a new watch. He is friendly, very professional and extremely reasonable.
Experience: Macy’s quoted me $ 500.00 to fix a 1 yr old Tag Heur I purchased at Macy’s last year for $ 2,600.00. It was just out of warranty. MAcy’s even wanted me to send it in myself — and it took them 20 minutes to find the Tag Heur address. To make a long story short, Ali Sabahi fixed the Tag Heur in 20 minutes — for $ 15.00. Macy’s wanted $ 500.00 — he did it for $ 15.00. What more can I say? Take all your watch repair & battery needs, etc. — to Puffin’s. Mike Crowley
P. S. Beware of Macy’s Union Square Watch Dept — basement

alas! i have found my go-​to jeweler/​watch repair man in the city!
Ali, the owner, is fantastic! he is inviting and friendly, and he will even wait after closing hours to help out a girl with a broken watch band ;)
location is prime, and i dont mind the tiny narrow store.
Puffins is the place to be! [for getting your watch repaired, decent prices and friendly convo while you wait]

I took my new watch into Puffin’s to get the band resized. The owner told me it would take 10 minutes… it actually took about 3 minutes! It was pretty great… He was really nice guy too. It was a very pleasant experience.

I’ve had nothing but delightful experiences here — the repairs have been simple as of late (a battery, a quick consultation, and a few links that needed removing), but the work’s always done within 10 minutes of my arrival, and he always sends me on my way with a grin.