Richard J Chong, OD

This office is as old school as it gets.
Dr. Chong was my eye doc for 12 years.
And then I moved. I had to find another eye doc, & I wasn’t happy about it.
Now, I’m happily back in Dr. Chong’s care.
The caliber of service here is just top notch. There’s no rushing, no hard sells, & no gimmicks. They’re dedicated to giving you the best eye exam, addressing your particular needs, & having you leave happy. This exam won’t be quick. They’re very thorough here.
Believe me, not all optometrists are.
I remember once, when I was going to be flying out of town the next day, Dr. Chong delivered my contact lenses to my front door, himself.
The best.
5 stars.

My eye place for 30 plus years — began coming here when his Dad was the Optometrist! You can’t go wrong. Nothing fancy about the place. Small and crowded, it has a family feel to it that’s hard to find anymore. Annie the office administrator has been here FOREVER which speaks well of Dr. Chong as an employer. I love this. Dr. Chong is friendly, down to earth and a true GIANTS and WARRIORS fan, LOL. If he’s taking new patients, be sure to request Dr. Chong.

I’ve been seeing Dr. Chong for 3 years now … he really cares about his patients. After my visit with him a few days ago, for example, he called the day after to provide further advice.

my husband and i need new prescription right away after relocation to SF, Dr. Chong was very patient and friendly, including other staff. I can see that we will stay with them for years.

I have been a patient of Dr. Chong’s for over 30 years. He always goes the extra mile for his patients and spends the time to get things done right versus those who do not focus on service. I had a friend who was visiting from out of town recently who had developed an eye infection, and Dr. Chong opened up his schedule immediately and even called my friend in the evening after hours to follow up and coordinate the next steps. It is really hard to find optometrist’s like Dr. Chong in today’s day and age but I’m really happy to know there are people like him still providing the best level of care for their patients in our rapidly growing city.

I decided to go to another optometrist last year in the East Bay because I live in the East Bay. I had been going to Dr. Chong’s father who was my first optometrist until he retired and then continued seeing Richard for a total of over 55 years. Boy, was there a difference in service and I had a hard time seeing the computer with my new glasses from the East Bay optometrist, which actually had very good ratings but no comparison to Richard’s precise testing of my vision. He also had an older pair of sunglasses repaired at no charge when I told him the lens cracked at no fault of mine. I like his homey small office compared to the East Bay’s large busy office with 6 office workers who were not particularly friendly. You usually get your new glasses within 2 weeks which I found out is really quick. Dr. Rich Chong is definitely worth the drive or BART trip to North Beach for better service and glasses.

I popped into Richard Chong’s office on a whim because the screw had fallen out of my sunglasses. He was nice enough to take a look at them and repair them completely for free. Refused any money. Seems like a great, really friendly office.

When I moved to San Francisco, I needed to get my eyes checked again so I could get a new prescription for my glasses. I picked Dr. Chong because his office is a five minute walk from my apartment and he has Saturday hours!
Not only is his office convenient, everyone that I interacted with at the office was really friendly and positive. The doctor was thorough and very competent. I have really sensitive eyes and he was having a difficult time doing the eye pressure test but he ended up trying three different methods. He was very patient. He has a really nice demeanor even if he’s telling you something you don’t want to hear. He told me I shouldn’t put too much eye makeup on since it can get in the eye. As he did the various tests he asked me about where I lived and we ended up chatting about one of his children that was going to college. I had a very pleasant experience.
I did’t purchase frames from their office but no one was pushy about getting me to buy any there.
I really recommend Dr. Chong to get your eyes checked. An extra bonus is that the office is just a few doors down from Victoria Bakery!

I picked Dr. Chong because I used to live in North Beach and his office was like a 5 minute walk but have since moved to SOMA. Still going to Dr. Chong though because he is such a nice doctor and remembers you even though its been a year! I saw him yesterday and he really takes the time when checking on your eyes. The office isn’t super fancy or anything but it does the job.

When I first came to SF in ’70 I found Dr. Arthur Chong on Upper Grant. Then years later when I was looking for an optometrist, I looked just around my corner and there was that same Dr. Arthur Chong now on Powell! Have been going there ever since and now am in the very competent hands of Dr. Richard. I’ve never had any sort of problem with him or his capable, polite staff. Can’t do better than this office for excellent eye care… I’m even signing up on Unilocal to do this review.

The doc is ok and meticulous, but their receptionist or the admin staff makes me feel never to go back there:
1. She kept saying that I save money if I order contact through them, beause I get insurance coverage. That’s not true, because I get insurance no matter where I buy them.
Do your own math and decide. For me, it was ok to buy through them.
2. She told me that my contacts will be delivered to them and I can pick them up next day or two. I went there to pick them up. I was told that someone should be calling me.
3. On the 3d day after ordering, VM says — Bad new for you, only 3 boxes came.
4. A week past, my contacts were delivered to my home, but there was nobody to sign and pick them up. Even though I specifically told them not to have them delivered to home, since there is nobody during the day.

Fantastic, great prices (on contacts too!)

I went to visit Dr. Chong for a new pair of glasses after a family referral. Both him and the staff were very friendly and welcoming. You definitely get the sense that they care about you as a patient, and take the time to make sure you are getting proper care. That being said, because they take their time with each patient, there can be a little bit of a wait if they happen to book more than a few people at a time. I’m pretty picky about the types of glasses I get, and I was quite surprised to find that found a pair there that I really loved. I’m happy with my experience and would recommend them to anyone. I look forward to long term care with them!

Went in yesterday with a couple of pairs of Ray-​Bans needing repair. Richard and his wife were outstanding. They fixed my modern pair that I had bent horribly on a recent flight. The second pair was a pair that my father wore in the 60’s or 70’s, Richard had them shaped to my crooked ears in no time. Actually, he and his wife worked at them for 30 minutes. When I walked out, the glasses fit me perfectly! Awesome service.

Got recommended by a co-​worker and his office is just a short walk from my office in Chinatown. The whole office staff were super friendly and even though it was my first time there, I was treated like I’ve been a long time client. Definitely going to making him my optometrist of choice!

Dr. Chong is a very personable, bright optometrist. He does a great job diagnosing your eyes and getting the right contacts/​glasses for your needs. I would highly recommend him if you are looking for an optometrist in the North Beach/​Marina/​Nob Hill area. They also have great receptionists working at the business who help you get the best deal on your contacts/​glasses.

Dr. Chong is cool and professional. Known him and his father for many years but just recently became a patient. Took care of my contact fitting perfectly and now planning to get a pair of glasses when the VSP insurance clears. I’ve even asked the staff to plug the parking meter for me and often they will take care of the coins. That’s what I call great personal customer service. Thanks.

Dr. Chong is nice and easy to talk to.
I’m not sure if the 2^nd follow-​up appointment is necessary. I guess that’s standard if you are getting a new type of contact. I just don’t want to end up paying more out of pocket.
However, don’t buy the contacts here. I didn’t feel pressured to buy, but I did end up buying because I was made to believe it would be cheaper. However, I ended up spending an extra $ 40. If you have VSP, you should buy the 6 month supply with the rebate and then buy the rest online.

I have been a patient of the Chongs (Richard and Arthur (Richard’s Dad)) since 1966 before most of you Unilocalsters were even born. I remember when Richard first graduated from Optometry School and worked at the old Grant Ave and Clay Street location.
Richard Chong represents the epitome of outstanding customer service. I broke my titanium framed glasses last month and his assistant was able to have the broken temple replaced within two days. When I come in for my annual eye examination, Richard makes me feel like an old friend. An old friend is somebody continues the dialog from the last time you met, whether it is ten years ago or yesterday.
Keep up the great work!

I had an adjustment done here and they messed up my brand new miu miu glasses. I had asked them for help because I got them made overseas and trusted this office, having a previously good experience.
It wasnt the optician, Dr. Chong, but a women who negligantly warmed up my frame too much and caused my anti-​reflective coating to crack. It was probably an honest mistake in which she did not notice there was AR coating before she was warming it. Honest or not, if you damage something – you need to take responsibility for it, not tell me to replace the whole thing: When I brought them back they said their lab could not remove the coating and I could opt to purchase lenses which were the exact same ones as a previous pair I previously purchased. Why would I purchase lenses from an old prescription? Why would I purchase lenses that they ruined?
:(