Ron Ron Moving

«RUN RUN «from these movers !!!
Should be their name !!!
I wished had see their Unilocal page before calling them
They used to be amazing I used them for years but last time I used them although I used them for 2 hours and my stuff hardly occupied ¹⁄₅ of their truck this young dude that wears baseball cap and called himself the BOSS!!!
Asked for 50 dollar tip for each of them as i said I already had gave them 30 dollar each for two hours of easy work and they had broke my microwave and a shelving unit and I didn’t care
So this «Richard head «started yelling at me and making a scene so I called their office and got rid of this d… head
Today I made this huge mistake and used them again I thought that maybe that was just a young idiot guys mistake BUT!!!
No no no I made a huge !!! Mistake
First of all they sent the same crook here they were 1.30 late !
And with a horrible attitude he told me «you pay cash !!! Only cash !!!
And I said ok no problem !
Then he said you have to pay us minimum three hours tip 30 an hour per person!!!
An as if they had not already made a fool out of themselves the her dared to ask me to show him my cash ???
And added if you don’t have cash you go bank get cash !!
At this time I made the smart move and kicked them out of my house and called H&Y movers
with half the price and excellent customer service she scheduled me as early as possible
PLEASE PLEASE BE CAREFUL THIS COMPANY IS A THIEF !!!

Beware!!! Like other reviewers have stated, they will demand you buy them lunch. And then get super aggressive with you about tip at the end. I gave them 33% tip! And they wanted more! Their price is pretty cheap so you think it’s okay for them to behave like that. It’s not. Use H&Y moving. Same price, but no aggression and no demanding.
One of the guys at the end wouldn’t leave my house. And got very very aggressive with me and demanding more tip. I almost wanted to call the police because he wouldn’t leave.

This is the second time I used this company and once again I was very happy with the results. I needed 3 men and they showed up right on time. One of the gentlemen spoke English so we had no problem communicating plus the other two seemed to understand me just fine. They wrapped everything very carefully and I have some very old pieces of furniture. Everything made it safe and sound and put exactly where I wanted it. I would use them again, and recommend them highly. Michelle called me the day before just as a reminder. Great company!

If I could give them zero stars, I would…
They quote you on their hourly rate. Once they are done, they coerce you into a 30% tip. How does that work? And it’s not just a coercion, they demand the tip or they threaten you physically.
You quote me $ 60 per hour for 2 guys and tell me that the minimum is 3 hours. If you’re done with your job at 2 hours and 15 minutes and I still pay you for the full 3 hours, why do you think you still have the right to DEMAND the tip?
On top of it all you take your sweet time as you’re doing your job…
Why are these people still in business?

I WILL NEVER HIRE THIS COMPANY AGAIN. The mover broke the glasses door and hardwood floor got scratch all over. Before they move the boxes at living room i told them please be careful with the hardwood floor, they told me don’t worry the dolly WILL NOT scratch it. After they move all the boxes away I found the scratches are all over on my hardwood floor. I was pretty piss off at that time and then they broke my TV entertainment sliding glass door and he said «OH!!! I never see this kind of sliding door before, it’s very dangerous.» WTF, before you move the cabinet you should notice it’s glass and need to make sure it’s not movable before you lift it up. IF you are a experience mover you should know how to handle it. The wost moving company I ever have.

My mom spoke to Michelle who booked our move. We were booked for 2 hours with 2 movers, $ 55 per hour. The men moved our desk, sofa, a large box, and a TV stand. They arrive early which was great, wrapped my stuff and the workers spoke Mandarin. They moved everything out within half an hour. They drove to my mom’s to drop off the items. They also moved my mom’s old furniture to her door for garbage collection.
This is when it got ugly… my mom paid $ 110 for the 2 hours, then tipped the men $ 10 EACH for tips ($ 20) additional. Then they said that wasn’t enough and asked for more. So my mom gave them $ 20 EACH which was a total of $ 40 tips plus $ 110 so the total was $ 150. Then the workers call Michelle (boss lady) and she said that we agreed to 3 hours and the workers needed to collect an additional $ 55. They showed up at 8:30am and completed no later than 10am, which is nowhere close to 2 hours yet. She was screaming at my mom about how we agreed upon the price. So my timid mother called me to help. I called and said that it was 2 hours we agreed to and your workers are asking for additional tips when you told us that the tips should be around $ 5 per hour/​per worker. That was the amount my mom gave but they ask for more. There was 3 piece of furniture and 1 box, 1 flight of stairs at my moms and I have an elevator at my place… REALLY??? DO NOT DO BUSINESS WITH THEM. I WILL BE REPORTING THEM TO THE BBB. Michelle was so courteous when we called her to book but when it came to paying, she needs to either get her invoices/​quotes in writing because she’s either loosing her memory or just trying to take advantage of people who are not familiar with situations like this.
RON RON Moving…25 years of experience? Wow… I’m impressed!

I just had my 2^nd move with Ron Ron. They showed up half an hour earlier than the appointment time with 3 men and a truck (1 more man than what we agreed on). The movers are very polite, professional, and finished moving all my stuff (bed, desk, couch, and many many boxes) door to door within 1.5 hours, including 20 mins of driving time. Considering that their rate is very reasonable, and they finished their job fast, I will use them again.
However, make sure that you are comfortable with the following points before hiring them:
1. Communication with customer service: To arrange an appointment, all you need is a 5min-​call telling them your current and new address and your phone number 1 week in advanced, no credit card no. or deposit asked. MAKE SURE YOU AGREED ON THE RATE ($ 55/​hr for 2 men and a truck, $ 70 for 3 men and a truck, and the approximate duration), YOU NEVER KNOW IF THEY WILL SHOW UP WITH 2 OR 3 MEN. Call in ½ days before your move to confirm the time. Do not expect any confirmation call (that is quite nerve racking).
2. Communication with mover: Please understand that the movers are Chinese, and English is their second language. Both times I hired them, they have one guy in the team who speaks English decently, but non-​Chinese speaker may find it frustrating.
3. Care of furniture: They didn’t wrap my furniture and mattress as per my request, but all my furniture are either from my college time/​from craig’s list, so I didn’t care. In the end, there were no damages. If you have really expensive or antique furniture, be cautious!
Good luck on the move!