San Francisco International Airport – Terminal 1

new terminal looks good, customer service was great. Lots of stores and restaurants to visit. Looking forward to my next flight. Airport is easy to use. BART goes right up to the door at SFO. This is a major airport and the workers seem to get the people in and out. The lines can get long, but they move fast. Alot of self sufficient terminals. Security check lines are smooth sailing.

I feel like I’ve traveled to the Wall through the most murdery route only to be shanked by white walkers, but only after a two hour delay. Although really that would actually be better than this experience so take that how you will.

It was clean and compact, so I think it’s overall convenient.
If it is not a busy time, going through the security is pretty easy without any frustration. I am happy that SFO has some terminals depending on which airlines you take (only domestic flights), it makes every process smoother. People working here is not always nice, but it’s not a big deal a little later.

Worst airport experience I’ve ever had. The baggage check was bad, but the security check was ridiculous! Can’t believe how long they take and how understaffed they are compared to other airports. Hope to never have to fly out of SFO again!

Have had pretty good experience here! The yoga room is so awesome, don’t know any other airports with one. My experiences w/​TSA were fine. Last time I flew out of SFO I got through security in 15 minutes or less since I had a redeye.
Delta employees checking my baggage were extremely rude though! They looked so inconvenienced that they had to help someone. I had also pre paid for my checked bag and the woman checking me in apparently didn’t see it so she got a huge attitude with me until she found out that I did pay and then apologized profusely. Meh some people are not supposed to work in customer service.

I am a fan of this airport! It is not too big or too small, it is just right. I personally love the art installations all over the airport and the food selections! Both things bring airport to live and so do the gift shops! If you are visiting and forgot to buy something for a loved one, airport got your back and your gifts! So don’t worry!!! Usually people are afraid to eat the airport because of food being out for too long, but I can honestly say, that I have tasted really fresh food at SFO!

This terminal seems to have really bad reviews. My 1^st time traveling with Southwest and checking in was a breeze. Nice staffs but going through TSA, they weren’t that «nice». That explains the rating! But hey, it’s still pretty smooth overall!

This airport is a decent airport.

A great gateway airport with terrific people working very hard. In the many years of flying to and fro, I have not had a single SFO employee be anything but terrific. The airport desperately needs more runways. All the locals and international travelers alike know this and weather is not a massive factor in delays as some may believe. The challenge is increasing the growing volume of air traffic.
BART trains have lines directly into the airport connecting many parts of the San Francisco Bay Area into the airport. This is another great step for the environment, relieving stress of infrastructure, and focusing more on public transportation.

TSA doesn’t need to be overly friendly, but you don’t need to be rude and abrupt. Some people may not be prepared to go through security, but I would think that those who are ready shouldn’t be treated like idiots. TSA = Napoleon syndrome?
Average at best F&B options… If you decide on any pastries, make sure they are wrapped. I didn’t appreciate seeing bugs crawling over the cookies in the window. Nasty!
Ok set up for staging when reaching your gate. Few outlets available for charging.

I’ve experienced this Airport through the Delta Terminal and the Southwest Terminals… boy oh boy they do not have any food or drinks to purchase!
Lucky for us, we hopped onto a flight straight to LAX and spent 5 hours in LAX having fun.

Great Terminal! Clean and all employees are very nice.

Southwest needs to upgrade their service. They lost our stroller and they don’t give us a extra stroller and they don’t wanna deliver it to my friends house. haha
San Francisco international airport, African American lady (I think there is only one) said, «come back and pick up your stroller when we got it». Amazing service which I have never seen it!!!
This is not the first time anyway~

Not really sure how this terminal compares to any of the other ones since I pretty much exclusively fly Southwest, but I’ve always been pretty satisfied with the amenities, layout, and cleanliness. It’s pretty easy to navigate to your airport destination (and they have lots of very clear signs), and the boarding gates all have plenty of seats and charging stations (under the seat, free-​standing, or attached to a desk) scattered throughout the terminal.
TSA was also very friendly and the security line was pretty painless to get through. I didn’t get any food or drinks, but they seemed to have a good selection of options. I’m don’t know if I just happened to come right after they’d thoroughly cleaned the airport and got really lucky with the airport staff or something, but I actually had a pretty good experience here.

Not the best airport terminal, but it’s where Southwest is located. Statistics have shown that the cheapest flights are correlated with the most run-​down terminals.
Lines:
Get ready for the extra-​careful TSA! One of them didn’t even believe my ID was me!
Food:
Only thing worth mentioning is the Peet’s.
Bathrooms:
Not as great as Terminal 2, but I’d have to say they did update the toilets and sinks, which are pretty nice.
Carpets:
Are disgusting. Full of stains, goldfish crackers, and stench.

Southwest came in to Terminal 1 when we landed. The place was packed and some areas were standing room only. Even so, we were able to do what we needed to do and get where we were going.

I honestly can’t believe Delta lets this terminal be so blergh…
I realize that Delta isn’t an anchor tenant/​hub airline at SFO — in 2014, they only accounted for 8% of the traffic at the entire airport (dwarfed by United at 45%). However, in my experience, Delta has been very committed to working with airports to modernize the terminals it flys out of /​bring in world-​class concessions.
Take LaGuardia, for example. That is a nasty, awful airport — except for the terminals out of which Delta flies. As soon as Delta did its slot swap with US Airways to take over more space at LGA, they took part in a HUGE terminal modernization program.
Because SFO is considered a premium route destination for Delta, I’m just shocked that they don’t demand more for Terminal 1. The food options are abysmal. There are NO brand names or «trendy» options. You have bad coffee and snacks at Guava Java, crepes (why? so random!) and more bad coffee at Three Twins, and boring Applebee’s-style food in a dark and dingy space at Perry’s. In terms of shopping, there’s pretty much just magazines and garbage food at Hudson News. Being such a healthy /​foodie city, I’m shocked that there isn’t some kind of specialty snack/​food store (think of all the options in Terminal 2!). And is there any alcohol to be had in this terminal? Maybe only with your burger at Perry’s… I pity anyone with a layover here.
This is a heavily trafficked terminal. Maybe SFO has long-​term leases in place with these horrible concessions — if not, I can’t imagine how the airport wouldn’t be able to attract better businesses into this terminal…
P. S. Get a better intercom system! I literally can’t hear a thing that my gate agent is saying and I’m sitting no more than 5 yards away — this terminal is SO noisy.

Ive honestly seen too much of this terminal this year. It’s familiar now like my own home. Socal, New York, Tokyo, Copenhagen… it’s all places where this was a jumping point. I hereby request more food options like the main International terminal! There’s only so much of the Woodfire grill one can see.

The free wifi connection is fair
Working desks at the gates are also great
However i find it silly to find all the cafes closed after 23.00 !
Neither there’s a vending machine around!

The fact that SFO is embarking on a 10-​year, $ 2.4B redevelopment of Terminal 1 is puzzling. Why it should take that much money and time to improve a single terminal — even one this atrocious — is beyond me.
Security is unpredictable. Some days the PreCheck line can take 20 seconds; others it can take 20 minutes. Food options are among the worst anywhere. Concessions are mostly provided by local chains who are inexplicably bad. In the Delta terminal, the «Guava and Java» and «Perry’s» offer some of the most overpriced and disgusting food of any airport anywhere in the U.S. Either the local restaurants need to step up their game or a few national chains need to be brought in. The terminal is dingy, low-​ceilinged, and dark. The entire place is stuck in a time warp. Truly an embarrassment to the city of San Francisco.

Etwas gewöhnungsbedürftig der Flughafen. BIs man sich zurecht findet ;-)
Die einzelnen Terminals können mit einem «Zug» angefahren werden. Hiermit kommt man auch zum Mietwagenbereich oder auch zum Abfahrtsterminal der bart (öffentlicher Zug ins Umland und nach San Francisco City).
As usual: Ganzkörperscanner.
Der Flughafen ist sauber und dies kann man auch zu den Toiletten sagen.