SKECHERS Retail

Thank you for your help SKECHERS, POWEL STREET STORE SAN FRACISCO.
At The America Center for Skin Care and Wellness, we stand up for long time for the line of work we do:
So, we are always looking for comfortable shoes, for our personal use and inside clinics. Not to long ago, I bought two pairs of shoes from SKECHERS.
A while later they started showing sings of defection. I went back to SKECHERS POWEL STORE SAN FRANCISCO, the personal at the store where very friendly, sales and management departments were helpful to my needs. And they honored the defection exchange policy. By these acts SKECHERS earned a client for long time. Thank you SKECHERS POWEL STREET SAN FRANCISCO.
Yours truly,
Fredy Bolvito
General managers
The America Center for Skin Care and Wellness.

Best Skechers ever.
The staff here is incredible. They all seem to be really happy and love helping out. My mom and I were shopping not only for ourselves but looking for Christmas presents for the family too. We were in there for over an hour trying on every shoe we could and looking at different models and the girl and guy that helped us out were amazing. All sizes we wanted were in stock and they were having a buy one get one half off sale so we loaded up on several pairs of shoes.
The bags are 10 cents if you want one but I highly recommend getting them cause they are these really thick sturdy knapsacks that will last a really long time. I use mine to carry things in all the time!
I also love my Skechers. They are so comfortable and trendy! I get compliments on them all the time!

The staff is not friendly at all. Only one of them actually acted like we were there. The rest were either busy talking to each other, or looked like they hated their jobs and needed to make a career change. Small space, a lot of tourists.

My partner and I went into the store to get him a new pair of Skechers sneakers.
We were waited on my Parnell. He realized we were not fans of retail shopping. Even
though the store was extremely busy, he waited on us like we were his only customer.
The shoes my partner settled on were not part of the store sale but he explained if we
found another pair of shoes he or I wanted we could get the discount. Smart up selling as we were only planning on buying the one pair. He answered all of my
partners questions about the different shoes and was extremely professional. Better
service here then I get at Nordstrom’s So when in Skechers, ask for Parnell to help
you

An update for Skechers.
The day after my Unilocal review, which I tweeted to @Sketchersusa, the district manager called, followed by a call from Sam, the store manager. I was impressed by their timeliness & professionalism and was told they will definitely be speaking with those involved. I believe they will take care of the situation (judging by their concern something like this even happened in the first place). It had restored my faith in a great company who genuinely believes in outstanding customer service.
They asked if there was anything they could do for me — Mmm, not so much other than getting rid of dead weight. So instead they offered to treat me to a couple pairs of boots on the house. In fact, they insisted!
So this morning before store hours I met Sam and he assisted me with a couple selections and even offered me a third pair — which I declined. I was grateful they contacted me so quickly, let alone offer any pair to me.
Thanks again, Pranil (DM) and Sam. I was especially impressed by Sam, who was much younger than I expected. He is a completely natural people person & I hope Skechers at Union Square SF hires more like him.
Cheers ~ L.

My grandma buys these shoes in Italy, so she was very excited to find the original store here in the States. She has bad feet and finds these shoes to accommodate them well and be quite comfortable. I accompanied her here and really liked it. The staff was attentive, and the store was not very crowded despite being on Powell Street.

I walked into the store, loved a pair of shoes. Couldn’t take them immediately so I had them ship it to me (live within 25 miles). Its now been 5 days and I was told today that its going to take another 5 days.. . I can drive back up there and get them myself in a hour. Bummer they didn’t do anything to speed the shipping up after noticing they didn’t actually ship them until today.

I came here because I was desperate to get comfortable shoes for my SF trip. I normally would have not shopped here because of the huge crowds in union square but my feet were killing me.
So desperate that I ended up paying $ 44 bucks for a pair of sandals, kinda expensive if you ask me. I suppose that’s where tourists get taken for a money ride when they don’t come prepared.
Any who, my first impression of the store was not a good one because not only was there way too many people but the sales people weren’t really helpful. It took me about 10 minutes to find my way through the crowd and finally land a pair of shoes I wanted to try on.
When I finally made a decision to ask for assistance I was in luck to find a very nice sales person that happen to be paying attention to a potential customer, which was me… She brought out my sandals and was friendly and I bought them.
I’m giving sketchers 3 stars simply because I was able to find what I so desperately needed but don’t think I’d be shopping here again because I just don’t like huge crowds and I don’t like paying full price for something I know I can get cheaper elsewhere.

Came in to check out the new GoRun2s, as I’ve had a great experience with the GoBionic and a pretty good experience with the GoRun with a minor issue of fit. I was greeted right away by Christine. She was super helpful with helping me find the right size and I tried on two different models and three pairs altogether.
In a San Diego Skechers location I was told they were willing to let me purchase a pair and run in them and even exchange them back for a different size if it didn’t work out for me. Christine went to check with her manager and confirmed they did the same here. Awesome!
I’m leaning towards picking up a pair of the GoRun2 because they felt great, but I always sleep on it when looking for a new pair of running shoes since I have SO MANY and $ 85 isn’t chump change (though a steal compared to other minimalist shoes).
The store is very clean and well organized into sections that made sense, making it easy for me to check out the ones I wanted. I was also pleasantly surprised to find models of GoWalks I’ve never seen before (and now I want, but gotta hold back on the spending spree, heh). I did not go upstairs and can’t tell you what’s up there.
Service: 5 stars (thanx, Christine!)
Selection: 5 stars
Store setup: 4 stars (nothing wrong with it, just not mind blowing as some trendy places like Niketown)
Prices: 4 stars. It’s standard Skechers pricing (outside of Skechers Outlets, but they don’t usually have good models like the GoRun2s), which is very low compared to other places, but still not chump change.

Love their bags! Was window shopping with my gf and stopped at sketchers though I’m not a big fan of activity or sports shoe. downstairs all latest trends and fancy priced shoes. then we went upstairs and it was all about Shape-​ups. buy one second half price =) Of my other shoe shopping this was the best! Variety of colors. but some sizes were gone pretty fast. the staff was nice and helped us find my size.

I used to hate Skechers back in the day because their styles were ugly. My friend told me about the shape-​ups which sounded very appealing so I decided to go to the store and check them out. Their new shape-​ups look decent. I purchased a pair and I am very happy with them. I love them … they are super comfy. Everything’s changed now … Skecher’s shoes look a lot better than they used to. Skechers also has some flats which look pretty nice. Move over Nike and Puma … Skechers is my new favorite shoe brand now.

The shoes are great! That is the point right?
Went in on a Monday before noon… CRAZY. There were at least 35 humans in the tiny shop and two associates.
Ryan was running around like a mad man but getting the job done the other girl behind the counter did not leave the register. She just kept ringing people up. Looks likes this Sketchers store could use at least one more staff.
I was in and out in about 25 mins. I knew what I was looking for so that was a huge help. If you are going in to shop do not expect help promptly.
All in all it was an ok experience.
Did I mention that the shoes are freaking great!

I used to think this store was where suburbanite kids shop for what MTV and VH1 deem «cool.» And I was partially correct, except that I was surprised they had great prices and a decent selection of shoes. The employees were nice and fairly attentive, except that the merchandise storeroom is located on another floor that requires them to leave for a few minutes & hunt for shoes. I was also surprised at how nice a job the interior architect worked with the exterior to create a nice blend of new & old without going über-​trendy or bland.

Date of Visit: 09÷11÷10 @ 215pm
Came into SF and decided needed to get new shoes — normally I really don’t do that kind of thing, but the shoes I had on were just killing my feet. Decided to get Skechers as I had them before and they lasted a long time.
As with SF, this store is huge. Had to go to the top floor for the men’s floor.
Although the staff was friendly, I wasn’t sure about how they handled the customers — usually with show stores, someone would sit with you, take your measurements, help u slip the shoes on, tie them and let you walk around the floor to try them on — I did not get any of that — maybe it’s the nature of their business how they treat the customers — but was a little put off as I was spending around $ 100, but not much.
Other than that — I’d go back again.

I bought a pair of shoes there last week. I wish I hadn’t. I want my money back, but like a dumbass I wore the shoes too long. They are now a reminder of why I will shop elsewhere.
The store is clean and has a nice selection of shoes. Its not the selection or the store that is the problem. Its the employees. You can see similar complaints from the other reviews here. I was not greeted, or even smiled at. When an employee did walk close I was unsure whether they worked there, as the look on her face was if she was waiting for a lagging friend to finish shopping. I asked her she works there and I got a snappy «yes!» Whoa, sorry you have to do your job, in a nice store in union square.
It wouldn’t have so bad if the employee knew one thing about shoes, how they fit or what is best for what person. But she didn’t, no one there did. Be happy you even have a job, let alone one that doesn’t involve plumbing, food service, working outdoors or whatever. I am amazed people like this can even keep jobs.
I will never shop there again.

A good selection of sneakers and sandals – both men’s and women’s. Definitely tailored towards the younger (teen and early 20’s) set. Their exercise shoes just look ridiculous, however.
The service was attentive, but not too much in the way. Lots of shoe sizes to choose from, so if you need another pair of (very) casual shoes and don’t mind paying full price (no sales – ever), check these folks out.

I came here when I was shopping in downtown the other day. I walked in, an employee made eye contact with me, then looked away. No «hi,» or «how are you?» NOTHING. So I proceed to look at the boots. Another employee sees me browsing, doesn’t say anything or offers any service. NOTHING.
So if you wanna meet rude, incompetent sales people that probably got rejected by all the other retail stores in downtown, go to Sketchers.

…skechers? This is what I said to myself after both Aldo and DSW turned out to be a bust.
But as it turns out, they arent just all about those hideous sneakers anymore. They are still around, along with shape ups (ew!) but I managed to find an incredibly cute pair of boots here, you would never ever know that they were skechers!
The staff was also really helpful despite being super duper busy!
Will I be back? ehh, we will see. But I was very pleasantly surprised!

I decided to try on those new shape ups to see what all the fuss was about… I ended up wasting twenty minutes of my life while the sales associate was looking for a left shoe (there were two rights in the one she gave me)… meh… sticking to Gilroy or DSW…

So earlier in the day when pursuing the Seward Street slides, I made a mention of my «things to do before I become old and decrepit» list and one of the things on the list was to go down the Seward Street slides, and another one was dancing in a store window with people staring at me in bemusement.
Guess which lifelong dream this Skechers store granted for me? I’ll give you a hint. This place does not have 3 story long concrete slides that you can slide down and not be institutionalized for being suicidal and possibly insane.
So while checking out all the different styles of shoes in here…(wow they make all kinds of different styles, craziness!) Michael L. starts screaming my name from upstairs.
«Grace! Grace! Grace! Come up here!»
Obligingly, I go upstairs to see what all the fuss is about.
OH MAH GAWD! THERE ARE PEOPLE DANCING IN THE WINDOWS.
I stare shyly at the dancers, complete with blue and white stripes painted on their face, and inch towards an open window. I’m staring at it uncertainly, for once I’m not jumping for the opportunity… this moment is too good to be true!
So as I’m chickening out in front of the only empty window, one of the dancers goes back to his corner and then asks me if I need help. I blurt out my rampant desire to dance in the store window and he hands me a shoe and here I go!!!
Unf unf, pelvic thrust, weeeeoouuuuu!!! Here goes my hips. Oh yeah, work it baby. Hey tourists taking pictures of me down on the street, come up here and buy this shoe. Why? Because I look fierce. Here I’ll rotate the shoe for you so you can get a better look. You know you want to come in here for a piece of this top of the line sneaker. Oh yeah baby.
What is this laughing I hear? Apparently my friends like to stand around and laugh at my antics. Simply absurd I tell you. Inconceivable.
Happy 400^th post to me!
I don’t live in a tree!
I’ve been on Unilocal for 4 months now!
And I’ve been busy as a bee!