Stephen C Pardys, MD

UPDATE 2015: Dr. Pardys continues to provide thorough care. I was having a negative experience with eating, and he figured out after tests that I had a gluten intolerance. Have felt terrific since then. Am most grateful that he is my primary care doctor.

I was calling to make an appointment and the woman on the line — his receptionist — was incredibly rude despite my being polite and to-​the-​point. She made me want to look further into this doctor — and what I read here on Unilocal confirmed my fears — patient neglect and rudeness. I think I will look around for another doctor. I don’t need to be treated rudely by a place I am PAYING to go.

Dr. Pardys was my PCP from 2008 – 2012. Mediocre care at best and I never felt like he was really listening to me. During my very last appointment with him, I came complaining of severe muscle cramping, muscle fatigue, and mentioned that I was having difficulty executing choreography that once was quite simple. In the past I had explained to him that my father experienced the same muscle cramping in his late 40s and he slowly started losing feeling in his legs and was having difficulty with balance and walking. I felt that there could be a connection but Dr. Pardys dismissed my concerns and proclaimed that I looked healthy, but that I was probably severely depressed and needed to see a psychiatrist and possibly be put on medication. Wait. what?
I started crying. Yes, I started bawling in his office to which he replied, «See, you’re crying right now so you’re obviously depressed.» He gave me a list of psychiatrists to see and that was my very last appointment with Dr. Pardys.
Fast forward to 2 years later and I’ve since been diagnosed with two chronic illnesses, one of which my father and I share and he has since been diagnosed through me. If it wasn’t for me switching primary’s and finding a wonderful doctor who actually listened to me and took me seriously, I never would have been diagnosed and received the proper specialized care because «I looked fine.»
Do yourself a favor and don’t go to Dr. Pardys unless you really don’t care about your health at all.

My experience at Dr. Pardys’ office was everything you’d expect when going to see a specialist. With a vacation coming up in less than two weeks, he was able to squeeze me into the line-​up and run me through all of the tests including an Endoscopy the following day. I was more than impressed by his interest to help me and get me better before my flight departed the following week.
Overall, I was very impressed. Cleary better than any experience I’ve had at Kaiser and would definitely recommend Dr. Pardys to anyone experiencing stomach discomfort or just in need of a good GI doctor. 5 stars.

I feel really sorry for Dr. Pardys patients and the people that have to deal with his receptionist.
To work on the health field you have to be professional and good customer service skills. The receptionist at this office is rude and she doesn’t cooperate with other providers offices. Any person that works on this field knows that HIPPA regulations do not allow any medical office to share patients personal information, before the office can verify and confirm that the patient is been seeing by the other provider.
PS: Dr. Pardys if you want to have more new patients in your practice and good reviews, you have to start hiring new staff for your office. The staff that work for you is the face of your business and right now you have a really bad looking with the person that works for you.

Working for a provider’s office, I know the common courtesy that comes between other doctor’s offices, especially when we see the same patients. This is not shared with the receptionist at this office at all. There is no respect or desire to find a solution to a problem, and rather making the problem worse.
I know the lengths one needs to make in making sure patients are comfortable when visiting a doctor’s office. I am not aware of how the patients are treated at this office, and I would hope that they are treated for whatever reason their consultations would be. But from a simple telephone conversation between doctor’s office, I do not hold any hope that many patients would be welcomed and treated well by the assistant manning the phones.
I would have hoped to add this office to our list of recommendations to jointly work together with our provider’s office, but until their customer service is fully repaired, I will not hold my breath.

I have spent very little time directly with Dr. Pardys however have not had a single positive experience. Following my first visit, it was recommended that the doctor perform an endoscopy. The doctor indicated that he found several polyps in my post op, however denied this conclusion later insisting that there were no abnormalities and that it must be stress.
Additionally, I have had acid reflux disease for over 10 years and have relied on Dr. Pardys to refill my prescription for the past 2 years. Despite the fact that this chronic condition does not require a follow up appointment, the doctor refuses to refill my prescription unless I come in and pay for a visit.
You hate to see a doctor not invest in treatment but rely on unnecessary procedures and regular visits to create cash flow for his practice. I recommend looking elsewhere if you are in need of a doctor.

The receptionist at this office has been calling and harassing me claiming i scheduled an appointment and did not. I am very offended by her continuous back to back calling and harassment. I’m not even old enough to see a gasterology and would like to be REMOVED from the calling list.

Dr. Pardys has been my GI doc for over 15 years and he is awesome. He has done numerous exams and more without incident. He correctly diagnosed my illness when other «experts» claimed it was Crohns Disease.
Some have complained about his manner but he is just being a professional and reserved – he does have a good personality if you take the effort to engage him. I recently moved to the East Coast and fly back just to see him.
If people have a complaint about his staff they should talk with Dr. Pardys because they have been very helpful with me.

Dr. Pardys would be best served by retiring and handing off his practice to someone younger with more of an interest in helping and understanding the needs of his patients. I gave Dr. Pardys several visits to see if he was a good fit and was ultimately turned off by his somewhat apathetic and detached personality. This is also represented by his secretary, who to put it mildly, can be quite rude, though did eventually warm up a little. She reminds me a bit of the «soup Nazi» from Seinfeld. I sincerely believe that at one point in his career, Dr. Pardys was probably a great doctor, but he now lacks the drive to truly care for his patients. That being said, my heart goes out to all the old time docs: it’s not easy to make money these days considering the lousy insurance reimbursent rates.
I write this after finding my new doc which you can see in my other reviews.

Don’t pay any attention to the naysayers below. Dr. Pardys has been my primary care doctor for over a decade and has seen me through a couple of chronic problems including ulcerative colitis and the onset of type II diabetes. He inspires trust because he knows what he’s doing. He has always called me back when I’ve needed to speak with him.
The specialists he’s referred me to have been excellent.
His specialty is gastroenterology and you can’t find a better one. The man knows how to perform a colonoscopy with minimal pain and discomfort, a valued skill not possessed by many gasroenterologists (I know this from experience). Also, the waits aren’t that bad as mentioned below. But also as said below, if you do have to wait, it’s because he’s taking time with his patients.

I’ve been a patient for a number of years and I can say that Dr. Pardys cured me of a very bothersome chronic condition. He’s very kind and gentle and a good listener. He is diligent about following up to make sure the treatment is working and has lots of alternatives if things aren’t going well. The office is not fancy and the hours are not 24 – 7, but if you are sick or it’s an emergency, the Dr. listens to all his messages and is responsive. In the past, there have been long waits at his office, however in the last couple of years that has not been the case. I am very pleased with the level of knowledge and expertise he has in his field of practice. It’s not something that goes like clockwork because every person responds differently to medication. We tried several meds before finding one that worked in my case. If you have intestinal problems, I can think of no better Dr. to recommend.

Dr. Pardy’s is a crook, and has the worst customer service I have seen at a doctors office. These guys will force you to come back every few months to get refills, and even in emergency situations they will not refill your prescriptions.
This office does not have a number you can reach them at! You have to leave a voicemail whenever you call. When you do leave a message, you are lucky if the evil front desk lady ever calls you back. My girlfriend has been calling for days with no response.
Please don’t go to this office, no matter how convenient it is, you will regret it, and the Evil front desk lady will eat you.

Dr. Pardys is more concerned with money than actually helping people.
After being referred to the Dr. he immediately suggested a colonoscopy. I waited 3 days, before having to call his office (they only pick-​up the phone from 1 – 4) and leave a message to call me back re: my results. He then prescribed ANOTHER medication which had no effect. Each time, I had to call and leave a message at his office — wait 2 days — and get a call back. His receptionist also failed to deliver messages to the Dr. and I had to call multiple times. It has been 2 weeks since my last message and 0 followup. This is patient neglect.

Dr. Pardys actually listens to his patients! It’s amazing. You would think something simple like that would be easy to find, but it ain’t that easy! He cares and even though the wait time is exhausting, he’s worth the wait. And even though the office isn’t the newest and brightest, it’s worth the visit. He knows his stuff and is very social with the doctor club in SF. He seriously knows everyone here. He’s been my primary doctor for almost two years, and I am glad I found him!

Great doctor! A bit old school. He actually writes his prescription instead of typing in a massive computer. He probably has the best handwriting of all the doctors I’ve been to.
After decades of being tortured by acid reflux, ulcer type problems, he was the first person to diagnose me correctly and find out what’s going on. The ones before him only prescribed medications after medications.
He loses a star because he only takes cash or check.