Stript Wax Bar

I don’t have a go-​to girl here because they’re all great. It makes it easy to book an appointment spur of the moment. 0 complaints and won’t go anywhere else.

Wow!
I’ve only been here once for a brazilian — but boy was I happy!
Tatyana eliminated any trace of hair in about 5 hard wax strokes. Boom. Done.
Hardly felt a thing. Plus she’s witty and funny too.

They have the worst, most unreliable website despite receiving many complaints to fix it. Obviously they do not care about making it easy for customers to book appointments online– one of the most important services for a business to offer. Every time I tried to use their website, I was left enraged.

This was the worst waxing I’ve ever had. I have a huge blister on my face from it that looks horrible. Though the woman was nice to chat with, the wax took forever and I looked better with stray hairs than bruised post wax.
** Update to 3 stars**
The team reached out and was very responsive, refunding the service and offering helpful suggestions. Still a bad experience, but not sure it’s typical as this was my only experience with them.

I find myself stuck having to come back here because of my inability to plan ahead with my hectic schedule. Number of skilled estheticians here is scarce. I was severely burned from my last wax and waited over 30 mins for my appointment for today with yet again another unskilled esthetician. She refused to use soft wax which works best for me & spent the majority of the appointment plucking never single hair! She left patches of fuzz over my upper lip and my brows looked just the same as when I walked in. Thank goodness a competent esthetician graciously made up for what she couldn’t do, her JOB. Strike 2 I’ve had enough of this place.

The worst waxing experience I have had. I stayed 1:30 for full legs, and bikini.
It remains a lot hairs on my legs (and long blond). My bikini was not done.
The beautician saw nothing! She always put oil on my legs and hair remained on my legs.
I asked to see someone else: imposible. After losing 1:30 I asked myself to finish the job. She refused.
I left paying for full legs and bikini –10%. I am disgusted at having lost my time and my money.

Went in for a Brazilian after reading all the of the great reviews on Unilocal.The place is clean, cute and the staff is super friendly.
My aesthetician was amazing! She was friendly, easy to talk to, quick and professional.
The 3 stars stems from the fact that Stript was out of hard wax and did not notify me that this Brazilian would need to be done with soft wax. Had I known Stript was out of hard wax I would have definitely rescheduled; Brazilians are painful enough even with hard wax. Furthermore, if I’m paying $ 60+ for a wax I expect a decent hard wax.
Update: Stript contacted me and offered to refund 50% of my service! Added an additional star for excellent customer service and probably the quickest response time I’ve ever seen :)

Told me to hurry in for a 5:30pm appointment. By 5:58pm they still had not taken me. I left and they wanted to charge me for «canceling.» Horrible customer service.

Don’t get me wrong, Stript gets the job done. And usually, very well at that. Painless, good bang for your buck, and nice clean rooms. They also almost always have availability making it really easy to book spur of the moment. I want so badly to continue giving them business, but I find it hard to go back after experiencing their really lame, in fact, non-​existent customer service.
After realizing I had been charged $ 20 extra for a service I did not receive, I reached out both via email and the «contact us» section of their website. More than a week later and I still had not heard anything. So I called and was told someone would call me back to figure it out. Another week has passed and I still have not been contacted. I’m sorry but this is what you call «ghosting.»
It is frustrating to me that 1) they overcharged me in the first place and 2) they couldn’t care less about making it right, especially considering I am a returning, fairly regular customer. If they can’t take 5 minutes out of their day to respond to my email or give me a call back, I’ll be going elsewhere in the neighborhood.

There is no one I trust more with my waxes than Francisca! She is my go-​to for every wax. Every waxing experience I’ve had with her is painless. I’ve recommended her to multiple friends and they all have become just as obsessed. Highly recommend!

Cleanliness and NO double dippin up in this mug. All the ladies are really nice I’ve had my fair share of esty’s here.
Just had the pleasure of meeting Lana she great and gets errrythang. She is really fast too your in and out and all done. Wam bam thank you ma’am
Rachel P is my most fave
Charlene is good too she bruised me once near my hip but it’s all good she still does a good job
I’ve had a few more esty’s too but can’t remember their name.
Bottom line is you can’t go wrong with this place it’s worth it and you can get the packages
10/​11/​15-​just got thee best wax from Tatyana! She will now be my go to gal!

This place is really clean and I loved Tatyana! She did a great job was fast and was very easy to talk to. I will be back for sure. Brazilian wax is $ 60 which is fairly good for the city.

I was so disappointed. This was by far the worst Brazilian wax I have ever experienced. The lady that waxed me was new, stated she had only been there for 2 – 3 weeks. She waxed very large sections, and didn’t pull in one fluid motion. She started and stopped with the same strip of wax multiple times. I hadn’t gotten a wax in a while and thought «that must be why it was such a horrible experience,» however I just went and got another wax at a different spa and I couldn’t believe the difference.
The reason I am giving Stript two stars, is because the customer service at the front desk was phenomenal.

Sarah Rosenlof is the angel from heaven who will touch your life, take away your pain, and make you look beautiful by the end of it!
This place is pricey but trust me it’s every bit worth it.
Go for Sarah– she is extremely friendly, bloody good at what she does, and guides you along like a buddy making the entire process feel like a walk by the beach.

I easily got an appointment here last week and it was great! I don’t remember the name of the woman I saw, but she was funny and kept me distracted while she waxed. The front of the shop is bright and sunny, but the room they waxed in was tiny and cramped. Maybe other rooms are bigger!

I really like this place. I just had my Brazilian with Lana, and I have to say, it’s probably the least painful wax I’ve ever had. She’s very fast and gets most of the hairs on the first try, so you don’t end up waxing the same (painful) spot over and over and then tweezing out a bunch of hairs at the end (yuck, I hate tweezing). She’s pretty friendly too.
The studio is nice and pretty. But the main reason I love this place is because they offer Groupons, thus making the waxes pretty affordable. I also really like their online appointment scheduling system, how I was able to get a same-​day appointment, and their late evening hours (til 9PM). It’s really convenient to go after work, rather than having to take time out of your weekend for something as unpleasant as waxing. (I think more businesses should follow this late evening appointment system — it’s completely senseless to expect people to take time off work so they can go to a hair or nails appointment.) Another good thing about this place is that they give you some numbing spray beforehand to ease some of the discomfort. These are the main perks for me.
Only reason I took off one star is because without the Groupon, they are expensive. I was also told, months ago, by the front desk girl, that this Union location no longer accepts Groupons for people who are not first timers? Well, that’s obviously incorrect info she told me, because I was able to use another Groupon there.

WORST SPRAY TAN EVER!!!
I booked an appointment for a spray tan and initially everything was fine and cute décor and such. As soon as I got in the room and the technician came in I asked her a couple of questions that I think are fairly normal.
First, I asked her what brand solution she was using, and she looked at me perplexed. She held up the jug of solution and told me that she wasn’t in charge of ordering it and that she didn’t know. Next, I asked her what percentage of DHA was in the solution, and again she told me that it wasn’t her job and she didn’t know.
As someone who regularly gets spray tanned as opposed to UV tanning I know a little bit about the solutions and the concentration, so I asked her to make sure to do two full coats so if it was too much I would wash it off. Unfortunately, the problems didn’t stop there.
The application technique was something akin to the police at the Kent State riots. The «aesthetician» pointed the gun at me and sprayed as if I was a stencil. No swiping motions mirroring my physique. Just a cloud of direct spray. I could feel that she was missing multiple spots and I kept pointing her to where she as missing but she basically ignored me the whole time.
When I went downstairs to pay, I was charged $ 70 because I asked for two applications. I almost threw up in my mouth. I bit my tongue and paid, swearing to never go here again.
When I looked at the development the next day, it as just as i predicted: I was ombré — tan from my chest to my hips and my legs were basically white– as I could feel it would be from the way she sprayed me!
In my opinion, this is not the fault of the technician. This is the fault of the salon that doesn’t train their technicians correctly. For those prices you must use a quality solution (hopefully tuning it to the coloring of the client, ie. purple or green base), know the concentration, apply it correctly, and MOST IMPORTANTLY, have an open discourse with the client.
Clearly I will never be seeking their services again, and I consider this a novice mistake for not having done enough research.
BE FOREWARNED!

Sometimes, a girl has to get her lady parts down there nice and clean to make herself feel sexy.
It had been a while since I’ve gone bare down there. I had found this awesome Groupon coupon for Stript Wax Bar, so I decided to get me some a-​waxing done.
I actually booked an appointment at 5:15, but they had some cancellations earlier that day, so I got bumped up to 4:30 (which was great in my favor). I got greeted by an amazingly nice admin.
I had my waxing done by Rachel — who was absolutely sweet and fun to chat with. She definitely takes your mind off of all the pain! Would go back again!

***Note: this is for a facial****
I had an acne emergency this past weekend and my aesthetician is out of town for the week. Sometimes I am forced to «cheat» on her. I called places in the area, and basically was desperate and went to who could take me: Stript was really the only place with availability. I hoped for the best.
One thing you should know before you call if you have acne, esp. cystic, is that Stript doesn’t use «tools» — and you may know what that’s code word for. Unfortunately, I needed «tools» and the girl I had (Maria) — while she performed a lovely facial and massage — was not able to truly help the problem except to do her best with what she has: her hands.
That being said, for what it was, it was a lovely facial, I just didn’t walk out with the results I needed besides a good cleaning (which is always great if you can afford it). I like the products and aromas (not too overwhelming) and the space is calm and cooling.

My go-​to spot for eyebrow wax and tint!
I so wish I remember the name of the sweet girl who my appointment was with, she was great!
First off this place is conveniently located smack dab on Union Street. The space itself is open and has refreshing feel to it. A little bit of an awkward seating area, but this is really minor.
I have always found appointments very easy to book. They always seem to have plenty of staff available. I’ve stopped looking for which staffer gets the best/​most reviews because regardless of who I’ve had appointments with, I’ve always left pleased. They often have Unilocal/​groupon deals for discounted services for first-​timers — highly recommend! Their prices are reasonable otherwise.
Overall I’ve appreciated the consistent, friendly, and professional services.