Sunglass Hut

Super friendly staff and great selection. I liked that they aren’t pushy about their product and really took their time to answer questions etc

I came across this Sunglass Hut on a recent trip to San Francisco. I needed a replacement for my classic Ray Ban aviators that I carelessly lost last summer. I met Linda, who walked me through several models of sunglasses until I found the perfect pair. Linda not only has exceptional knowledge of various sunglass brands, but a great eye for recommending the perfect pair that fits and looks just right. Even though her store was out of stock for the polarized model, Linda directed me to a nearby store where I was able to pick them up. I know many salespeople would have tried to convince me to get a different pair just to make the sale, but Linda wanted to make sure I was 100% satisfied with my purchase. And I am… I absolutely love my new Ray Bans!

Went here today to help my Mom shop for a pair of sunglasses. Linda was so helpful and assisted my Mom with trying on a bunch of different styles. My Mom decided on a gorgeous pair of Versace sunglasses and Linda was so nice to clean them and adjust them so they would fit perfectly. She even tightened the arm on my sunglasses and cleaned the lenses for me. Mom just called me 8 hours after buying the glasses to tell me how much she loves them and she is very picky! Excellent customer service, we will be back. Thanks Linda!

Just had the most wonderful experience here. I came into exchange a pair of sunglasses so I wasn’t even technically buying anything. The younger gentlemen with dark hair was so helpful and attentive regardless of the fact that I wasn’t spending any money. He helped me find the perfect color and style for me and even reshaped my two year old Ray Bans for me. I will definitely be revisiting this store when I need new shades. Amazing customer service.

I was just doing some random shopping on Union Street and the sun came out and I discovered that I didn’t have my sunglasses with me. So, I went into the Sunglass Hut and the first thing I noticed was how attentive the staff was. Not pushy, but just helpful. I said I wasn’t looking for the most expensive glasses but I did want something that I looked good in. The store manager, I believe his name is Lee, was most helpful. He really knew all the products, all the styles and he was patient and direct. I left the store with a new pair of sunglasses and not feeling like I was ripped off. Actually, because of Lee being so nice and helpful, I would probably go back. I don’t know if they actually will read this, but tell Lee that I will be back in a month or so, and this time I am bringing some friends… Maybe he will be able to help them, too!

I haven’t owned a really *nice* pair of sunglasses since I got my first job. That was over 25 years ago. Since then I’ve been buying dept store sunglasses, you know, in the $ 20 – 40 range. I really didn’t think it made any difference. I also haven’t walked around Union St. since my college days. Last weekend I met a friend to watch the GIANTS (World Series Champions!!) in game 3 at the local sports bar. I came across SGH and popped in for a quick peek. The 20 mins I spent there was the best invested 20 mins of my adult life! I tried on all kinds of gorgeous sunglasses and never thought I’d own a designer pair — ever. In fact, I bought aviators! Who would’ve thought? It’s all because of Lee, who is probably the best retail manager I’ve ever encountered. He was perfectly honest with me each time I tried on a new pair. Together we decided that aviators were the perfect fit for my face, and damn do I look cute! I’ve never really been a fan of SGH but this one on Union is the bomb. Luckily for my wallet, their other locations don’t have a manager like Lee, otherwise I’d be broke — but still looking super cute :) :) THANKS LEE!

I had a great experience here. Exchanged a pair of sunglasses that i bought from another location. the staff was exceptionally nice and helpful. The manger Lee in particular was great and was knowledgeable and helpful in picking out a new pair that looked good on me. best customer service experience i’ve had in a while.

I love the sun. I love being out in direct sunlight. All the time… especially at noon on the hottest, sunniest day.
So I need good sunglasses.
I generally try to stay away from chains but this location has a great selection of both fashion and sports glasses and GREAT service.
I bought a pair of Maui Jim’s wore them for a week, they hurt my nose and when I brought them back, it was easy to pick a different pair, I got friendly attentive service and walked out happily into the noon sunshine.

This place is great! Typically I don’t enjoy Sunglass Hut but I stopped in at this location and the staff was great! I have a really hard time finding sunglasses that look right and the staff was eager and willing to spend time with me to find the perfect pair.
A few weeks later I received a letter from the store thanking me for my purchase, great customer service in my opinion– even if I only bought one pair!

Money Talks… Mine keeps saying, «Goodbye…»
Ironically, so do my sunglasses!

I am that person who constantly loses my sunglasses, so I have about six pairs of really cheap ones. I decided to splurge on a better pair, thinking that if I spend more than $ 12. I might keep track of them. I went to Sunglass Hut, showed the salesgirl my cheapies and told her I want a pair that look like them. She got me a pair (on her very first try) that were exactly what I was looking for. She was so nice and patient while I kept on trying more –thinking it just can’t be this easy… I must try on more, and more, and more. Anyways, she was great. Very friendly and helpful. Oh yeah, it’s been 2 weeks and I still have them! Yay.