The Wash Quarters

Eh. It’s a laundromat which is a terrible place to spend your time in general. This one was fine the first few times we came but today there were more out of order machines than there were in order (even the change machine was down). So that kind of sucked. Also, the small machine I ended up using got detergent stuck in the crack between the rotating part and the door which is also where 4 socks were jammed. Not sure if my clothes actually got clean when I noticed this issue. Probably will try a different place before coming back here again.

Great service and clean facility. Staff is very friendly and helpful especially to new customers. They have staff on hand to ensure nothing is stolen so you can run other errands while you’re waiting on your laundry.

I’ve been coming here for a year and these guys are the best. I’ve tried several options in and out of the Mission, but this location has been careful with my clothes, quick same day turnaround and offered my wife and I sincerley friendly service.
Parking is sometimes tough, but I double park in the center median and I’m in and out in 3 minutes. (SFMTA please ignore this comment)

I used to go there every time before getting washing machine. Machines are good, people are very friendly. A few times I was forgetting my clothes and in the morning I was finding them dry and folded for me. It was so sweet!

Lots of new machines — washers and dryers.
Some old dryers, too, which the staff tend to use.
Place is kept clean and in good condition. The guy who seems like the owner, or at least the serviceman for the machines, obviously cares a lot about keeping things working well. Good customer service.
Only at busy times — either with customers or by staff doing by-​the-​pound washing — do I have trouble getting a cart.

I started going to Wash Quarters based on a friend’s suggestion. You can drop off your wash and fold laundry in the morning (by noon or 1 pm) and pick it up later that day (usually by around 6:30). The earlier I’ve dropped it off, the sooner I’ve been able to pick it up.
I always presort my loads when I drop them off, and make sure to let them know if it’s delicates or regular. So far, I’ve only dropped off items that can be washed and dried, no dry cleaning or special items. My laundry always comes back clean and neatly folded. They’ll even pair your socks and fold your underwear, which impressed my bf.
The staff is pleasant to work with and they were very helpful the first time I used the service, answering all my questions with a smile. I noticed after only dropping items off a few times, they started remembering who I am, too.
It’s more expensive than using the laundromat, but it’s still affordable and is great if you don’t have the time to sit in a laundromat (or don’t like to)!

Amazing!!! The staff here are so great. Always so friendly and helpful! I use both the washers/​dryers and dry cleaning — both really good.

No one answers their phone and they do a mediocre wash and fold job — over-​drying clothes, losing items — not recommended

I love this place. I only use them for Wash and Fold, so I can’t speak to the other services, but every experience I’ve had here has been positive. The women who work here are always super friendly and they started remembering my name on the second or third time I came in. My laundry is always ready way before I can even think about getting over there to pick it up. They’ve never lost or ruined anything.
This morning, as I was parking my scooter in front of the place, the lady who works here noticed I had my laundry bag and rushed out to pick up my laundry before I even had my helmet off. She told me I could just go and pay when I pick it up later.
Much love for this place.

The positive… the woman working there is very nice and helpful.
The negative … over half of the dryers have «out of service» signs on them.
The dryers do a lousy job if they do work.
It’s been this ways for years. Please replace all of the dryers and put in good ones that actually do heat up. It takes forever to dry laundry there.
After a year’s lapse thought I’d try them one more time, there were even more broken machines than last time. It’s not the way to run a business, a bunch of broken machines and dryers that don’t do a good job.
I’ll go elsewhere. Though the positive is that the place is often empty.

New machines, proactive service– everything you need to get your laundry done right. Clean.

There are things that I like about this place, such as its apparent cleanliness and the inclusion of a customer-​use bathroom on-​site (a real rarity). You can even pick up wifi from Blue Fig and use the customer code if you grab a cup of coffee before (a partially legitimate maneuver).
However, there are a lot more things that are BS here, too. In the first place, the posted hours are a lie. To wit: having waded through a heavy stream of hipsters on a weekend night down busy Valencia streets with heavy bags of clothes digging into either arm, I was stopped mid-​deposit of dirty laundry into the machines by a woman who faked noncomprehension as she shook her head and thereby conveyed they were closed. Despite all apparent signs of the place being open – all lights on, another customer, the 12 am closing time alleged on their Unilocal page.
Also, two dryers available for customer use are in service at any time. It’s ridiculous. Likewise with the double-​load laundry machines. They’re all busted, and those yellow post-​it notes that read «out of service» don’t stick on the coin slots for long – be aware, take care.
In summation, this place is a hollow shell of its past glory. Now it’s bunk like most other Mission laundromats. Here’s hoping your apartment has a washer/​dryer in-​house!

I have been taking my laundry here for about three years now and have never had a problem. I use the fluff and fold as well as the green dry cleaning services. The staff is amazing, they always greet me with a smile and get the job done super fast. I have used a other services before moving into the neighborhood and none of them compare to The Wash Quarters, they get 5 stars all around :)

Wash and fold service: great friendly service that’s eco-​friendly and done in a day or sometimes same day. Prices are reasonable, especially if you bring in more than 25 or 30lbs (can’t remember). Laundry comes back clean and well folded.
Dry cleaning: good that it’s eco-​friendly. Not so great is the turn around time — about 3 – 4 days depending on when you bring it in. If time is not an issue, bring it here. If you need a quick dry cleaning operation that’s done in-​house, go elsewhere.

Monday morning and I am in a panic. Why? because I am late to work and I realize that everything cotton and flimsy from Wash Quarters is wrinkled. Yes, wrinkles folded *into* the clothes!
Why do I need to look like I was on a bender the night before when I’m sadly living the life of a St. Augustine nun?
Wash Quarters people are nice but the wash and fold is only ok. I’m sad I moved down the street and farther away from R&A Launderette place. My clothes have really suffered.

Eek!
They started raising their prices _​again_​without notification and we got an unprompted talking to about closing time by one of the owners, even though it was barely 8pm, and they close at 10.
The lady who cleans up at the end of the evening is always super friendly and awesome, but it definitely doesn’t counteract how much we didn’t deserve that lashing from the owner for starting our laundry a full hour before last wash. Also, one of the dryers ate two of our quarters. The owner’s response? «Too bad for you.» The cleaning lady’s response? «Here’s two quarters, guys.»
Somebody give the cleaning lady a better gig, ’cause at least she rocks!

Update:
I don’t know what changed, but when I do wash-​and-​fold here, my clothes now get clean, they don’t come out wrinkled, and I no longer get other people’s socks in my laundry. Turn-​around time is really good — 2 or 3 hours most times. I recently dropped off some sheets that had been torn up by my cats and they gave me a $ 15 credit even after I told them they hadn’t ruined the sheets. I’m now quite pleased with Wash Quarters (although I still take my dry-​cleaning somewhere speedier).
Old review:
I really want this place to be great, but the fact is that my clothes just don’t get clean. I do wash and fold and «wet» cleaning there and many, many times my clothes have come back not really clean, poorly folded, and wrinkled. I also get other people’s socks in my laundry pretty often, so I have to imagine my socks are also embarking on unexpected trips.
When it comes to doing your laundry yourself, the place is clean and lacking the usual complement of crazy people, but the dryers are frequently out of order and don’t have a cool-​down phase (probably why my wash and fold always ends up so wrinkled). I’m guessing, however, that this translates to «really awesome» for a laundromat in the Mission.
Lots of places in the Mission do free pick-​up and delivery for wash and fold, so I’ll be checking that out for my next load.

I brought in a leather jacket which was handed down 2 generations. I simply wanted it dry cleaned and when I went in to pick it up, a huge noticeable tear was on the left side. I was furious.
When I pointed it out, they continued to tell me that it was there when I dropped it off. Now I carefully inspect everything I own immediately before handing it to someone in the event of something like this happening. There was no tear when I brought it in.
I understand that some people just have no respect for others belongings. but unfortunately it sometimes is something very very meaningful.

I took a jacket and sweater in for dry cleaning and when came back to get them 5 days later they hadn’t had them cleaned and they tried to give them to me as if they did. I was charged too. I asked for my money back but only the manager could do that and he wasn’t there.
Don’t go here for dry cleaning.

Everything is cooler on Valencia Street.
If I need to do stuff around the house, I’ll do laundry in my neighborhood, but I really don’t like the joint and they charge too much because they are the only wash in the hood.
If I feel like drinking Guinness, making feeble attempts at cruising skanks while I fold my seahorse print boxers, and getting attitude from the food servers, I’ll go to Brainwash.
If I have an afternoon to kill and just want to feel cool while I do my laundry — I go to The Wash Quarters!
It’s never crowded and i’ve never thought it was dirty. The staff is always friendly. While washing and drying I can walk down and buy that cd I’ve been wanting at Aquarius. I can sit with my laptop using free wifi, like I am writing this review right now. Coffee and healthy food options surround me. You can just feeeeeel the cool from Ritual Roasters wafting across the street.
Are those nuns smoking over there? Oh, no they are Consultas Espirituales? WTF is that place next to ATA? How come I’ve never noticed that? Valencia St is like a complex piece of art or album, you’ve looked or listened to it a million times and always see something new.