TKB Supply

They are very nice but be aware that any special order is a final sale, NO returns OR exchanges. I ordered a medicine cabinet and it didn’t fix the space. They wouldn’t exchange it for me. Of course my mistake to order the wrong size, but in this day and age to have a company that won’t allow you to exchange something is unusual. Can’t say I’l go back.

I went in to buy a pedestal sink and the first man I talked to was very nice. I had a few questions about the finish and the warranty and he said because his English was limited I should wait for his associate. I said that was fine. He called his associate 2 times on the phone. I waited 10 minutes for him to come downstairs. He initially answered my first question, but when I was ready to ask the second a women came in and stood at the counter, I started to ask my second question and he walked over to her and started conversing with her in another language, she was going through a brochure with him and they obviously were going through her options, I waited ten minutes to ask him 2 questions, she waited none but spoke the right language. I was shocked, I looked at them and he glanced at me, I said I wasn’t done. He said what do you want, I asked him about a return policy and he said No, no returns. The first man pointed to the return sign I hadn’t seen. I didn’t bother reading it, I knew they would never get my business. I only spoke English.

Like someone had mentioned in the Tip, the price is negotiable. If you don’t wanna pay tax, just pay them cash!
I came here for Robern med. cabinet and vanity top. Both guys I spoke with was very helpful and willing to research for what I needed. And the price is cheaper than online.

TKB Supply is a great bath and kitchen remodel center.
Bowie and Terrance were able to work with us on a tight budget and get the proper fixtures for 2 bathrooms and a kitchen at a great price.
None of that home depot stuff here, nothing but the best, showroom is also well stocked.

TKB Supply may not look like much from the outside, but they have great prices on items (lower than 3 – 4 other places in the city) and their service is excellent. They have a good selection of toilets, shower heads, etc. on display, but certainly anything you see in a catalog they can order for you. Again, they were super patient with our stupid, newbie questions about bathrooms. Excellent service combined with awesome prices = 5 stars!

I ordered a sink online during my house remodel. Yes it was more affordable, but UPS lost it and it was going to delay our counter installation!!! I learned the hard way that getting a big, stainless steel sink in 3 days is not easy as most places take 2 weeks to ship. TKB got it to us in 3 days JUST in time to meet our deadline. And the price was reasonable (definitely cheaper than Home Depot!). They goet 5 stars for customer service and timeliness.

AVOID
Poor service. took way longer to complete our project. they must have communication errors with their vendors because someone cannot get it right. takes forever to get the right pieces… order…re-order…order…re-order. waste of my time and $$$$.

Just happened to walk into this place to price a few items and I was quite amazed by the prices. I purchased my main kitchen and bar faucet (Hansgrohe) from these guys right away as I thought it was a misquote.
Couldn’t believe how low the price was. Kenneth mentioned that there was a promotion going on and the ones I wanted happened to be on sale. Believe me, the price was over 100 dollars below retail and on Amazon!
Definitely coming back to see these guys again, at least to get price quotes, as the prices were great and the customer service was excellent. When you spend a lot of money for kitchen products, it’s more reassuring to purchase items from a store than some anonymous Internet store front.

I came here to purchase items for my kitchen remodel and I have to say my overall experience became quite *UNpleasant*.
From ordering the cabinets in the beginning to the end of waiting for one last panel that was missing from our batch. Due to the holidays, our cabinets took over a month to arrive, when they arrived, one piece was the wrong size, so then we had to wait another two weeks … on top of that, side panels were missing, which caused more delay in time to pass … one of the cabinets, i felt, came TOO short, which then meant my contractor had to add a larger piece of filler in between to cover the large gaps … overall, it all started more personable from the beginning but then towards the end, it felt like I was just another customer. and then I never heard from the *boss* (assuming Ken was the manager) again … instead I was being *handled* by Terrence and never heard from Ken again.
Yes, they offer nice products but I felt, especially with the amount of money we spent, the customer service part of it could have been handled better because I walked away an UNhappy customer.
I was planning to recommend some folks to go to TKB, but not anymore.

I am in the process of remodeling my bathroom with a walk in shower. I went to TKB, which is just down the street from me, to look for shower fixtures. I was looking for a hand held shower fixture and a rain head shower fixture.
Upon entering the store, I saw a wide range of fixtures. I am completely ignorant when it comes to shower needs. After a few moments, a sales person approached me to see if I had any questions. I told him what I planed on doing and he showed me various fixtures. I settled on a finish and went from there. After about 30 minutes, I settled on what I wanted. The sales person went to price the fixtures. It was kind of high but I really just wanted to buy something nice and that is what I found.
The products were ordered ans they came in within two days. They gave me a courtesy call and I picked up the product.
TKB has a lot to offer and the staff was very professional. They can order anything you want. I liked it because, unlike the bigger stores, someone took the time to explain things to me and I felt confident after the purchase.

After spending close to a half-​hour being passed from one salesperson to another over the phone at Fixtures and Faucets (supposedly the largest kitchen and bath showroom on the Peninsula), I searched for my product on Unilocal and found TKB Supply had a 5-​star rating. I’m here to say their rating is well-​deserved. Their staff is courteous and well-​informed. I was missing handles on a Grohe bathroom faucet and they were able to identify the part and order it so it was ready in one day. From now on, I will pass up the larger stores and do all my business with TKB Supply.

I was referred here by friends
TKB and Bowie rock, great prices and they do stock a lot of grohe and toto stuff for bathrooms
Prices better than any I have found in the city

This is a great place to pick up just about any kitchen or bath thing you need for remodeling. Their prices are equivalent to the best Internet prices and you won’t have to pay for shipping. I’ve spent about $ 5000 so far there on Hansgrohe, Duravit, Grohe, Toto, Franke, Aquatics Tubs, Neptune tub, even on limestone tile that you can find for less than the source (often Sun Marble). Find what you like on the internet and head into TKB to buy it. Their showroom keeps growing too so lots of things to look at! Parking is easy too in this part of the sunset.

Excellent Service! The store is clean and carries a nice variety of kitchen and bath supplies — most on display. Talk to Bowie, she is extremely helpful in letting you know what choices you have and the advantage of each one. I remodeled my entire bathroom and they had either comparable or better prices than the other stores I researched. As a female shopper I found Bowie so easy to work with. I went into 3 other places, and was either ignored or felt they were jacking up the prices since I was a woman.

We picked up some of our bathroom faucets and kitchen sink from here. The prices were pretty close to internet prices and they delivered in a timely manner. You’re going to find some of the higher end fixtures such as KWC, Grohe, Toto, and Franke. They also carry some Elkay, Hansgrohe, and some Chinese brands.
They’re very friendly and patient. I’m sure we drove them crazy by making them look up all the prices.