Treasure Island

This venue promised me everything! Promised me my venue with no problems! I paid almost $ 40,000 then this fucking place closed my venue canceling me wedding months before!!! My décor was bought got go with this building. My save the dates were mailed with San Francisco on them, costumize everything. Thank you so much SF Event Venue for breaking my heart and ruwing my wedding. Thanks for telling them there was a five year contract and then breaking are contract. See you in court.

If you want to have a happy and memorable wedding or any event, STAY AWAY FROM THIS PLACE! It will be memorable, but not in the way you think. THIS IS THE VENUE FROM HELL! Worst experience I’ve ever had. The new owners and their staff will nickel and dime you to death. Be careful when you sign your contract, ask lots of questions.

This place is super cool! They do weddings and have a really nice lounge and restaurant to. I came here for a Friday night event, they had this really cool bar set up with comfy black loungy couches, you felt like the godfather. This place is huge to, I came one time for a whomp party, they had like 3 different huge rooms all with different music, pretty cool that a place like this is on Treasure island. A definite must in the Bay Area.

A great venue for concerts and like. The place is huge and has fabulous views of the Bay Area and we really enjoyed going to a concert here.

«Magical» is the word to describe our daughter’s wedding at Treasure Island Event Venue. The entire staff was professional and friendly, the lighting set the mood, and everything required was covered to perfection. Extremely well done!

The most important part of a wedding (next to the dress and ceremony) is the reception venue. The following review is as detailed as I can be (within character limits) of our likes and dislikes with TIEV.
First, the pros
Staff– Ebrahim was very responsive and helpful. He’s very nice, understanding, and seemed concerned with our vision. There were 2 other staff members that worked on our event– May & Mr. D. They were very attentive to our needs/​requests. My wedding coordinator was very satisfied with May’s efforts on the day of.
Venue– The ballroom is spacious. The bar is attractive and is one of the reasons we chose the site. There are 2 large TVs in the bar area; we were able to show our slide show. There’s plenty of seats for guests to lounge and socialize. Also, the ballroom photographs beautifully.
Women’s restroom– The restroom had a nice vanity area with bright lighting and a counter.
Bridal room– Nice room with couches to relax or prepare/​touch ups.
Food/​appetizers– Yummy! Food was better than expected.
Chiavari chairs– Their «basic» chairs are beautiful brown chiavari chairs.
Set up– It was great to be able to set up the night before and drop off reception items i.e. centerpieces, decorations.
I’m aware that not everything could’ve been perfect, but here are a few things that we noticed. I’ll start with minor and move to the major.
Smell– When we first started coming to the venue, we didn’t notice anything. But about 2 – 3 weeks prior, I noticed a weird odor. I didn’t want to seem like a «bridezilla,» so I purchased plug in air fresheners and spray/​odor neutralizers.
Bathroom lighting– Both restrooms had dim lighting. The women’s bathroom had no light fixtures directly above the stalls to provide better lighting. If you have elderly guests this could be a safety concern.
Carpet– I wasn’t crazy about the green carpet, but as time went on, it didn’t bother me as much. I thought the carpet would have looked better with thorough vacuuming, so I asked that the coordinators to vacuum right before the event. The day of the wedding, my wedding coordinator noticed that the carpet still looked messy and unkempt.
Inconsistent food portions– My fiancé and mother noted that some of our guests received considerably smaller portions of the main meal.
Slow service– My mother noted that while some guests were almost done with their meals, other guests didn’t receive their meals. The coordinators seemed to have a plan in place to ensure there were enough services.
Vendor meals– My wedding coordinator noted that vendor meals took a long time to come out.
Late appetizers– Our cocktail hour began at 6:00 pm. My wedding coordinator noted that appetizers weren’t served until about 6:30 pm.
Oasis Café– TIEV shares a space with the Oasis Café, which remains open until 10 pm on Saturdays. This means that anyone is free to have dinner at the Café, and wander into the lobby to use the bathrooms. This is not a big deal since I personally didn’t see anyone, but a few concerned family and friends noted strangers in the lobby. I was more concerned with my gift table and bridal room being unattended, especially if random people were free to come into the lobby. If you don’t mind sharing the restroom with Café customers, you should be ok.
Car burglaries– Two guests’ cars were burglarized. A bartender reported that this was not the first burglary at an event, but maybe the 4^th. TIEV admitted that it has occurred 1 other time.
Before booking the venue, I specifically asked coordinators if my guests and their vehicles would be safe during the reception. I was reassured that the venue was safe (of course, would they really admit that it’s happened one other time?). I am aware of the other case: why were such valuables left in car; burglaries can happen anywhere, anytime, even in the safest of neighborhoods. On the night of our reception, there was an event at another venue along the shore. The burglars hit this event first, at which time island security was notified. They then moved over to burglarize our guests’ property.
Upon meeting with the staff the Monday after our wedding reception, I learned more about the burglaries that night, particularly the lack of security diligence. The venue coordinator admittedly inquired why security did not notify SFPD immediately, esp since there were 2 events going on. Also, we were informed that the parking lot is not the property of TIEV, rather a public lot belonging to the city.
My intention is not to dissuade anyone from booking TIEV for their event. We were overall satisfied with the venue; however, for others interested in hosting an elegant affair, it’s important to be aware of such unexpected events. I recommend hiring private security for the parking lot, esp since it’s a public lot. I would hate for another bride’s wedding night to be ruined by such an unfortunate incident.

We recently planned our event at this venue and we were more than pleased with not only the comfortable professionalism given to us by our event coordinator and the manager, but by how incredibly accommodating and helpful they were from start to finish.
After visiting several venues, they were our top choice not just b/​c of the truly amazing and versatile location, but because of how they handled all contact with us from phone conversations, in person meetings, and emails. Once contracts were drawn up our event went through many changes, and they continually found ways to make everything work out and kept us happy, taking as much stress and pressure off us as possible.
They truly were phenomenal to work with, and with such a versatile venue it really is great for everything from weddings to corporate events.
Well Done.

I went here to see the WOMP ISLAND 5 — Summer on the Island concert, and it was very well planned out. At an event of this magnitude, security is key, and they did an outstanding job managing the crowd from the beginning to the end. The sound system worked out perfectly for all of the various music venues who performed that night and everyone had a good time.

I would highly recommend the Treasure Island Event Venue for any event ranging from a large corporate event to a private party. We found that this company was incredibly open and supportive of our international corporate event which was composed of multiple nationalities. The staff was attentive and very flexible making last minute changes during our event to ensure everything went smoothly. From the initial contact to the end of our event, the professional manner in which the entire staff conducted itself was beyond reproach. The venue itself is on par with the finest facilities within the Bay Area and the quality of the catered food was very good. Mr. Ebrahim Pakzad who is the Executive Event Coordinator was very helpful in our planning and accommodating when we experienced several changes in time-​lines due to the scheduling issues for European guests. Mr. Pakzad and his staff, bent over backwards, working hard to ensure that our event ran without any problems. No event was scheduled on the day prior to our event, so Mr. Pakzad allowed us to come to decorate as needed. He opened up the Grand Ball Room and the Bar 3 ½ hours early for us to allow the Guest’s a place to congregate and stage for the team building segment held outside at different locations on Treasure Island. An example of the attention to detail Mr. Pakzad exhibited was the weather for the team building event was warmer than expected and Mr. Pakzad was kind enough to provide cases of cold bottled water for the guests which was not part of the contract and was actually before the contracted start time.

I have done two major African American events at this venue with over 800 attendees at both events and we had no problems of discrimination… in fact, we have a very good working relationship with them and plan to do a lot more with them in the future. The Event Venue Manager has been great to work with and accommodating when necessary. The venue is very spacious, has a variety of rooms and our guest have really loved the venue, which is why we have been able to do more than one event there and will do more to come.

After several meetings and turning in my deposit I was informed by this venue that they will not be able to host my event because of the music that will be performed! (Hip Hop). THIS IS A CLEAR AND TASTELESS ACT OF DISCRIMINATION! After blaming the decision on the San Francisco Entertainment commission, the operations manager couldn’t even give a clear explanation on why HIP HOP music isn’t allowed. This racism stuff has to STOP! All we promote is safety and fun at our events, and so far all of them have went very well, while also being very diverse. I shared this with the booking manager and even supplied them with video and footage of previous events and they were all in until the figured out the event will have a majority of african american guest. Please don’t support racism and discrimination!