US Department of Housing & Urban Development

One word… Terrible. If I could go less than 1 star I would

HUD is the national mental health center for the United States. It’s a Federal Program designed to address discrimination issues or other unfair practices or related issues with housing. But the process first takes the form of evaluation of the person filing the complaint to see what their emotional or general frame of mind is like.
You are gauged based on what information has been passed onto them from any caregiver you are contracted with. I know because I went through it, and I waited over a year to get a response from my case. The result was that my case was deemed to be out of their jurisdiction.
I waited over a year, and at the end I had to call their alleged department supervisor who told me the same.
Again, this is a national mental health screening agency. It is NOT a bureaucracy that will address unfair housing nor discrimination. Deal with them as you see fit.

Very rude, unhelpful, and unprofessional.
The phone just rings without answer.
If you leave a message, you’ll get a call back but no one can help you because there is no accountability or transparency.
HUD in SF needs to be regulated. Someone should talk to them and make them aware that the people calling in are in fact paying their salaries and they shouldn’t be so rude. No accountability whatsoever.
I hope OBAMA’s staff reaches out to the HUD Department and has them reevaluate the way they are treating people.