VieVie

I recently walked by this store and saw a sign it was going out of business. Maybe it’s because of their customer service or perhaps their designer clothes were too pricey? I’ve been in this shop several times and had no problem with the owner or staff. I thought they were very knowledgeable about fashion and did a good job with their store selection. Mostly designer with a European-​style selection of clothes, handbags, and accessories. I remember chatting with the owner about Furla handbags (the direction of their design had changed) years ago and was first introduced to Linea Pelle at this shop.
I’ve noticed several quality clothing boutiques going out of business on Union St. Too bad.

I am from Seattle, WA and was visiting with my family. We spent 10 days in San Francisco and went into lots of boutiques and malls. I completly support small businesses so I don’t like to give them bad reviews if I can help it. I walked into this cute store hoping to find something very nice to take home. Instead I walked into a store that I was not welcomed! The man at the counter was eating something… a pastry maybe? I smiled and said hello to him, I recieved nothing but a look of disgust. I continued to wander towards the back of the store while feeling his eyes staring me down as I was trying to shop. It was the most uncomfortable feeling I have ever experienced while shopping. I then turned and headed back towards the door since I did not feel welcome. I said good bye with a smile and again recieved a disgusted look from him and not even a word from this man.

Wow! And not in the good way!
I rarely give such a low rating for any establishment, but I feel that this one is well deserved.
After being on a bit of a shopping binge this weekend, I went into Vie Vie to look at a pair of boots I saw through the window. After taking a few steps in, the owner sees that I was on my cell phone and surprisingly starts saying «get out of my store with that phone!»…Wow! At first, I thought he was joking, but soon realized that he was very serious and walks up to me pointing at me saying «get outside with that… I have signs posted.»
Even writing this still surprises me a bit. I am big on customer service and I will certainly guarantee that I will never step foot in this store again. I was not only shocked at the mans behavior being a shopper, but was shocked at his behavior in how he would treat a person in general.
I can’t speak for the quality of the clothes, but I can say I would and will never invest any financial support into an establishment that treats would be clients in such a way.
To end on a happy note… With all of the amazing stores and owners to choose from on Union Street, I would much rather support a small business that I would like to see flourish, grow, and stay around in this great little neighborhood.

The WORST customer service I’ve had in a long time. The man and woman that own/​work there are the most unpleasant, rude and generally bizarre people I’ve encountered in retail. She is so condescending and unfriendly I refuse to give them business. It’s much easier to do now because their selection and quality has gone down hill while their prices have gone up. Save yourself the frustration and shop at one of the other dozen places on Union.

I was looking for a cute outfit for my boyfriends upcoming birthday. I went into a few stores today but somehow I came into this boutique. I normally do most of my shopping in Union Square with the larger stores, but I needed something a little different.
I can’t remember the lady’s name who helped me but we instantly bonded. I told her about the event and she picked out this really cute black dress. She didn’t try to push the most expensive item or something that was going to overwhelm me. She even let me try on a pair of black boots so I have an idea on how the finished look was going to be. I normally don’t wear dresses but the look she gave me, well lets say my boyfriend instantly approved. She allowed me to take my time and put on a few outfits to compare the fit.
I had such a wonderful time today and the prices was very reasonable. There was never a moment that I felt that she was pushing a sale. I can’t wait to put on my new outfit next week. Thank you!

Yes, the owner is a little scary. BUT this store has some beautiful dresses and a great selection of shoes and accessories. I think its much better than Ambiance. He carries different things from the department stores. And they are mostly BCBG or high-​end brands and the prices are on point. Lets face it, I don’t want to go to a wedding and wear the same thing as someone else! If you can get past the sort of mean owner, (he’s really not that bad though, but he won’t kiss your ass if thats what you like), they have some beautiful things. Sizes run small though (or he doesn’t have a market for ladies with DD’s like moi!) And yes, they’re real :)

Cute clothing but overpriced. And the lady that works here drives me crazy. I hate being followed around a store as I’m shopping and told «oh this will look so cute on you,» «try this on,» «oh, have you seen this?» «this is so your style.» Geezus I can see, lady! I like to shop at my own pace and she doesn’t let me. What am I supposed to say to her? «no, actually it’s ugly stop showing me stuff»?? Don’t pressure me to shop or buy your stuff. Ugh.

I wandered into the store by accident, just because of the cute clothes in the window. Please understand that I go to Union Street in the Marina to tease myself in front of all the clothes I wish I could buy but never want to make the commitment of spending the money. This store has a small entrance that it shares with another store, so don’t get lost and make sure to steer to the left!
The store has a limited selection of clothes, but what they do have is the perfect variety. Most of the items are one step above casual and a little pricey (think $ 100+ for a dress), but there are items that one can dress down. Also, don’t forget to check out the nice display of shoes in the middle of the store.
Betty is the nicest sales clerk ever. I immediately bonded with her and we talked like we were old friends. We exchanged life stories and she gave me advice for my life. After we had been speaking for a while, she let me have 20% off! Now I am a customer for life!!! Thanks for the perfect outfit!

My mother handles the alterations needs of this store down the street from Vie Vie– she told me to go to him for a dress that I needed for an event.
Obviously not knowing who I was, from the moment I walked in there he was not friendly or helpful. I was looking through the racks of beautiful dresses and the first thing that came out of his mouth was,
«Don’t touch them like that, We don’t carry your size anyways. «
I was so offended– instantly, I walked out of the store and never went back there again.

My problem with this place is the customer service. Rule #1 when running a store: always say «Hello» or «Hi, how are you?» or, at the very least… smile at your customers.
I’ve lived in the area for 4 years and will never walk in here again when the owner is there. He simply stares at his customers as though they are about to shoplift. It is so incredibly uncomfortable. He’s got a great stock too, but I will never buy anything because I’ve never had a positive experience while walking around.
There is a woman that sometimes works there, and she is very nice, but she’s not there all the time. I don’t want to have to support a store only when a good salesperson is on the floor.

I think that VieVie is the only store in San Francisco selling Plush brand leggings! The owner is an anomaly on Union Street because he’s not a skinny blonde, but I repeat: Plush fleece-​lined leggings!