Walgreens

This review is for Angela. i appreciate Angela’s customer service. She’s wicked quick and is a great problem solver. She’s an all around Peach and pleasure to deal with and a wonderful asset to my local Walgreens.

I had the most bizarre experience this evening at this Walgreens.
I ordered some photos to be printed using the one hour service. It was approximately 8 p.m. and the photos were to be ready before 9 p.m. I get there just after 9 and I approach the lady at the checkout counter. I let her know that I’m picking up a photograph order. and she directs me to go to the photograph section of the store and pages for assistance.
After two pages for assistance, this (very odd appearing) man comes out of the stock room doors.
He stared at me all the while leaned over like he was about to fall over. His eyes were totally glazed and it almost appeared as of he was drooling or spilled water on his Walgreens uniform.
Then is mumbles something at me. I didn’t understand and responded, «are you with the photo department?»
He responds with a strange garbled and angry tone, «Photos is closed!» And proceeds to walk away.
«Excuse me? I don’t understand»
The store doesn’t close for another 45 minutes. And, I was slightly confused about this employees response. To be quite honest, I first thought he was an employee with an «Intellectual Disability» from the way he looked at me and from his verbal response.
He turned back around and repeated that photos is closed. I responded that I was not placing an order. I was picking up.
At that moment, an extremely pleasent and apologetic lady came over to assist me. I asked her about that person, that he didn’t look to good. And that he was really rude.
Anyway, it turns out that was the night shift supervisor, Richard. And, he looked totally drunk. Rude and drunk.
I had my entire family standing next to me. Three kids under the age of 15. Let’s just say that Richard freaked out the two teenage girls. My 7 year old son just thinks he’s weird.
Note to store managers Edwin and Kenneth, look into this guy’s behavior. It doesn’t look good for the store. Or for the rest of the employee’s.

I actually like this Walgreens very much. There is always amble parking in the lot or nearby on the streets. The store is well-​lit and has spacious aisles for browsing. The selection and assortment are also quite decent.
The only downside is that there is always a weirdo hanging out near the bus stop. I don’t know why Walgreens always have the tendency to attract these folks at its doorstep.
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Review #169

Went to this neighborhood Walgreen to pickup my pictures with Angela? The new Caucasian girl (please excuse if I have her name wrong!) she is friendly and also great customer service! My photos did not print out the way I wanted which was my fault! She is willing to come out solution to help me cut the pictures which I think is the best way to fix it! This Walgreen has parking, too!

I finally had it with the poor customer service at this location. There is no outright rudeness but in a competitive economy, a dry personality and lack of friendliness is equivalent to outright rudeness. A «shift leader» whom I won’t name but whose name starts with an «Sh» and rhymes with baron, is the poster child for surliness and has never been told to not argue with customers. I did a survey, as encouraged on the receipt, and asked to be contacted about my poor shopping experience. However, I doubt that they will call back so I’m sharing this on Unilocal.Don’t Walgreen’s employees get trained to provide great customer service? Re-​train this location’s staff and especially the woman I dealt with. If not, I will not mind driving a little farther to Right Aid.

This is directed to the pharmacy. The people really need some customer services classes. The woman I dealt with last night was so rude. Accused me of yelling at her I did not. This pharmacy transferred my med to another pharmacy without notifying me. The tech lied and said my doc called it in to said pharmacy. Lie. I don’t even have the other pharmacy on file with my doctor. Long story short they kept telling me my med was not ready when I was notified it was. Needless to say im so angry for being lied to and treated how I was. Anyone would be upset. I thought the staff here was great until last night. Very unprofessional. Your customer is upset you should try to help them not be rude to them. I will tell everyone I know not to do business with this store. They do not care about their customers…

I live a few blocks away from this Walgreens, and no one has been rude to me so far. I mean the staff aren’t the most welcoming people, but no one has been rude or incompetent. There aren’t a lot of great selections here, but it’s okay in a pinch (before 10pm, that is). I prefer the Walgreens on 40^th but it’s much further away from my apartment and I’m lazy.

This place is terrible. The staff are useless. Learn what you sell and what isle it’s in. This is the second time I came here to buy a card. The first time was for a baptism card… How could you not have one… how could the salesperson not know what a baptism card was…
Today, I needed 2 thank you cards. They had 3 versions that were really crappy and I wouldn’t give someone even if I was thanking them for giving me a pair of socks. I mean who picks these cards… Well, lesson learned, don’t come here for a card or anything that requires a question of the salesperson.

Xing in the pharmacy went above and beyond in his customer service. I visited the pharmacy yesterday (dec 8) for the first time, and was completely surprised to have such a great experience. He did everything possible to make sure I got the lowest copay and calmly helped me deal with my insurance situation. I was very impressed by Xing and will come back to the pharmacy here knowing I will experience excellence in customer service.

Bad customer service; not a great selection; the Noriega or the Taraval/​40^th one are much bigger and have less customers

I have been going here for over a year. Twice now I have received terrible service.
The first time, they botched my Clipper Card request resulting in my having to make a formal request with muni, where they mailed me a refund.
The second time, the photo department gives me attitude when they mess up my prints.

Out of the all the walgreens I’ve been to, this one has the worst service by far. Not only was it completely empty, which is not a reason for being unable to help, but they had to call for a representative to help when they should’ve been present in front of the store anyways and not the break room… when the representative finally came he looked like he hadn’t taken a shower in a few days and was extremely rude. As if making us wait for 15 minutes in an empty store wasn’t…there’s maybe 2 representatives that actually give good customer service. And the rest talk in their foreign language in front of customers WHILE helping customers… rude.

I will be transferring all my prescriptions to CVS right now.

The stars are for it’s cleanliness and mostly friendly staff (I think one person was a little short /​grumpy one time, no biggie). The lack of 4 or 5 is for the lines. consistently long lines. Day or night. I live around the corner and travel here more often than I probably should, and there’s always a substantial line. Not sure why. Also they have a door that’s been «out of order» for a long, long time. I think that’s poor business practice.
But it’s a walgreens

I have mixed feeling on this plaice but lean more towards dislike.
The cashier Vicky who works there. Is always so happy and cheerful. My interactions with her are always pleasant. There is also one other worker there who is pleasant enough but makes up for any lack or friendliness by being incredibly efficient. I’m not kidding, very hard worker, ive watched her run 2 registers at once before. An she knows what she is doing, always.
That’s the only nice thing I have to say about this place… other than it having what I need when I need it. Makes life easier.
The rest of the staff however, are incredibly rude. Especially that Kit lady. I have seen many customers, including myself, have problems with her. It’s to the point where I avoid her if I come in. AT ALL COST!!!
So if u come into your local Walgreens, AVOID KIT. She is just aweful

STAY AWAY FROM THE PIZZA FREEZER CASE UNLESS YOU WANT FOOD POISONING.
I’m giving this store ONE star because i just got back from the store where the freezer case that keeps the pizzas, meals and other FROZEN stuff was out. for the 5 time that i’ve been there this month and this has happened for the past few months. since the store remodeled this freezer keeps going out.
once i brought home a pizza and the cheese was visibly melted and didnt cook properly. the management says they keep fixing it but… well i’ve gotten into the habit of touching the boxes inside to gauge the current situation and today they were super warm.
reporting it to a manangement type person he told me that he’d ‘tell the manager’ and that the case was restocked every half hour
setting aside that this is BS — i told him the items needed to be tossed or people would get sick and it couldnt wait for a restock… he didnt seem overly concerned so.
STAY AWAY FROM THE PIZZA FREEZER CASE UNLESS YOU WANT FOOD POISONING.

The staff here have always been friendly and helpful.
I recently moved into the area and am loving having this place only 6 blocks away from me. So easy to get the little things I need on a moments notice.
It’s clean. It’s convenient. They have a small parking lot in the back.
Can’t beat that.

Just another Walgreens IMO. Nothing too special, though it is bigger and has a lot more room than some other Walgreens in the City.
Would get 3 stars, but 1 star gets knocked off for the unprofessional attitude & dirty looks from SOME of the pharmacists (Mainly from the older Asian man). A few of the pharmacists are professional and do not make me feel awkward or as if I’m being judged for when I ask for what I need that is behind the counter.
But some of them need to be re-​trained on customer service and learn about the patient privacy laws — Shouting to a coworker «Where are the needles?» when there are people behind me who can hear and see isn’t very discrete and throws my privacy right out the window.
Not everybody who needs to purchase syringes for INSULIN are heroin junkies, and I would appreciate NOT BEING TREATED OR TALKED TO LIKE ONE — I would go to the Walgreens downtown if I wanted to be treated like a junkie, when I really need them for my insulin… The head pharmacist actually had the nerve to tell me to «recap your needles so no one gets stuck»
Oh, thanks for the *great* and *obvious* advice, Mr Pharmacist.
If you like being judged for what medication and medical supplies you need, go to this Walgreens pharmacy & they will do just that.

So what can you say about Walgreens that hasn’t been said before? But I like this place with the wide isles, well stocked shelves, good selection of merchandise and helpful pharmacists.
The one thing that is a bit of a negative is one of their clerks who is a bit overly friendly. Sometimes I just want to buy my «medical items» without the small talk about having a fun night. Hummmm. .. makes you wonder? I even get «those looks» as the «items» are being placed in the bag. Maybe I have an issue of privacy or not letting all the other customers in the store knowing that I’m going to have fun tonight.
Other than that, the Taraval and 40^th Ave Walgreens is fine,

Nice having a chain store and not depending on all these corner stores that believes they can charge what they want for a Arizona Ice Tea. This place is a hit or miss. The staff are sometimes just so rude. Especially the pharmacist.
Then one must also worry about the people rushing into the store. They will hit you.