Walgreens

This Walgreens has all the stuff that people want from a Walgreens. The service is a bit weird and slow here probably due to the disproportionate amount of homeless folk and junkies that populate the store. It’s been noted that at any given time there’s a lit of theft by these individuals as well.
I feel bad for the staff as it seems they must have all been sent here from other stores as punishment. I assume they probably have violent fantasies about taking the shoplifters down. They. Have plenty of cleaning supplies to cover it up too.

Good enough for basic things and within walking distance. I don’t really have complaints about this place, and love that it’s located right in front of the MUNI station. This location is relatively as big as the other city locations however due to its proximity to the MUNI, you can probably expect to stand in line when or if you come.
Likes:
–close proximity to public transportation
–nice selection of grab and go items (although check out the Powell Street Walgreens for sushi)
Dislikes:
–not open on federal holidays (but not to fret: there’s another Walgreens about 3 blocks away)

I generally do not like this Walgreens on Market & Vanness I do shop there only at my convenience. I give it 3 Stars because they do have all of the goods that I want and need. Not to mention they still have the green tea kit Kat I liked. It was sweet and had a different taste to it than the original kit kat. Still good tho. I probably go back for more. What I don’t like, is the other day I went — I walked up to the counter and this one guy didn’t seem busy at all and walked away just as I was putting my items on the table for checkout. So I immediately walked out of the store leaving all my items that I was going to buy behind due to poor customer service (which are mostly Asian staff work there. BTW)
Overall a pretty good store incase you ever want to buy some junk food like I do. Then this is the right store for you. Sadly, it used to be a Rite Aid store too.

Don’t go to this Walgreens! I checked out with a new checker. He rang up my items, I paid for a bag and he realized the items were going to break the bag. He unloaded the bag and double bagged my items. When I got home, my comb and brush set were missing. I called and spoke to Jennifer, the manager for today. She put me through hell over a $ 4.99 item, had to call me back because she wanted to watch the video with the security guard and sworn up and down that they put the right amount of items in my bag. Why in the heck would I try to steal a comb and brush for $ 4.99, but leave paying almost $ 60. Why not say I didn’t get a higher priced item? REALLY, wtf. Then she says I can’t see the tape, call on Monday to talk to the manager for permission to view the tape. I’m really pissed! I have a few hundred braids to take out of my hair and wanted to dye it after. I need my merchandise I PAID for. Check your bag and recipe before you leave the store. Really, who steals a comb/​brush set and then has to wait for Monday, a holiday, to discuss it with the real manager? A simple, I’m sorry, please come back for your item. Did I mention I’m in a wheelchair and it’s an inconvenience to even have to go back? Oh, and they don’t offer rain checks for items they run out of unless it’s the weekly magazine, not the monthly. I’m here now, I’d like to purchase the item now, not come back every few days waiting for your stock delivery. Ugh

I believe I am a frequent customer — even though my check-​ins are not proving it, haha but i literally stop by this store at least 3 – 4 times a week. It’s right off the bus stop where i get off to go to work. The staff is friend friendly, esp this one guy Steve, he always makes the attempt to greet all customers who walks in EVEN when he’s already with a customer! I like to be greeted (sometimes) when I walk in a store, GREAT CUSTOMER SERVICE! :) and not only Steve, others are very friendly as well, didnt get a chance to catch their names. But I dig that effort from this store. *thumbs up! i and «Be well!»

I’ve picked up my daughters medicine and had a very pleasant experience with the pharmacy staff. I received a text message as soon as my script was ready. Which was very helpful especially because I was in the area. I was explaining to them how I hoped my daughter would be able to take down the medicine with out spitting it back out. They admitted the medicine didn’t taste so good and suggested I flavor the medication. The pharmacist also suggested I mix the medicine in with her bottle. What a life savor they are. Will definitely be back to fill medicine. If I could give them an extra star I would. Excellent customer service.

It’s not the best walgreens but have had issues with their Pharmacy dept which is annoying. Usually walgreens is fairly easy with prescriptions because they have your info on file and you can order from any store. I called to get a refill, automated service said the refill required assistance and sent me to a Pharmacist. I talk to the guy and first he says I have no more refills, I do because I’m looking at the bottle that says 1 refill left. Then he says this is from a different walgreens. I proceed to tell him that I’ve never had an issue with ordering from any walgreens because my info us on file-​he says that’s true just saying (but why?!). Then he says but you’re out of refills, I tell him basically how to do his job… ok sir well usually you would send a request to my Dr, right? He says ok I’ll do that thanks for calling. WTH so unprofessional, learn how to do your job!

I severely DISLIKE having to use this Pharmacy — If I could chose I would have picked another one! Staff here at the pharmacy are rude & often seem uneducated & I dont like it when they smoke outside by the entrance! I deliberately dont shop here cos I dread it so! Mind you– this review is only for the pharmacy & their endless inconvenient errors & lack of compassion!

It’s a walgreens. Given the amount of loitering in the area they’ve taken certain precautions — a lot of small items including cosmetics, hair care, and dental are locked up and have a button you press for assistance. I’ve never had a problem here except for the pharmacy, which had a long line in the late morning. But for everything else it’s pretty convenient.

I had great service here when I needed help picking a particular vitamin. The service was friendly & the checkout was fast.

I found myself waiting for the doors to open for a concert nearby and I really had to take a leak. I decide I would go to Walgreens, buy something and then ask the lady at the checkout since she would know that I actually bought something. She told be to go to Starbucks and wasn’t particularly nice about it. I will only return here to pee on their carpet, which I should have done the first time.

Your basic drug store with your basic drug store items. Nothing special about this one, except it’s by the 47 and 49 lines, so you can duck in before the bus carries you up the steep hill.

I get alerts that my prescriptions are ready for pick-​up, only to find out the pharmacist will tell me to come back in 2 days. It doesn’t seem to matter if I wait two days after the alert, I’, still going to be told it wont be ready for 2 more days.
A great way for Walgreens to get me their store. That’s all!
It’s been a waste of gas, time & money!
I’ve been assaulted in the store after a surgery (on 4÷10÷13) thanks to no security at the pharmacy!
I’m transferring my prescriptions AWAY from Walgreens because of the pharmacist, and I plan on avoiding ANY purchases from ANY Walgreens in the future.

I choose this Walgreen’s over the one down at Market and Ninth. I come here sometimes during my lunch break. I like the associates here compared to the ones down the street. They’re more friendly and pretty good about stocking up on their items. Since the store is located on a street corner the entrance sometimes becomes a traffic stop — there’s people come from the bus stop to walk down Market, people exiting/​entering the store and people walking from Market to Van Ness.
It’s easy to navigate your way through the store (then again, most Walgreens have the same floor plan). I recommend getting a Walgreen’s card — you can get discounts for items and accumulate points at the same time. And I recommend this Walgreen’s — you can easily get in and out of the store with ease.

I am literally here like everyday because it is directly across the street from the job. I hate how they never have anything I really want and I always have to settle for 2^nd and 3^rd choices.
But regardless I will be there again … tomorrow

I stand in line waiting for a prescription and it takes 15 minutes to fill 3 people in front of me. Why do they work so slowly? Is there some type of broken process specifically at this Walgreens? I go to any other location it takes seconds for them to grab my prescription, confirm my address and pay for it. I’m out the door in less than a minute! They have the same issues as when Rite-​Aid use to be here. The people working in the pharmacy need more training or work faster.

PHARMACY REVIEW ONLY
GOT COMMONSENSE???
This location is one of the bigger Walgreens in SF where they have a huge selection compared to residential neighborhood ones. Just to give you an idea, they even have Mochi, Hi-​Chews, Frozen Meals, Salami, Cheese, etc.
I only come to this Walgreens out of convenience since it is across the street from my office.
Yesterday, February 3^rd, I came in at 10:30 AM to pick up a prescription. I had just come from my Dr. Appt at 9 AM. My Dr. called in my prescription and was told it would be ready when I get there.
When I arrived, the Pharmacy clerk said my prescription was still being filled and that it would take 10 minutes. Fine, so I waited. 15 minutes passes and I’m called to the front where the Pharmacy Technician says, «Sorry, we don’t have your prescription in stock, but we’re going to do an overnight delivery and it will be ready by 10 AM tomorrow.» (Fyi, other Walgreens have called or emailed me when they don’t have my prescription in stock.) To confirm, I asked her, «So it will be ready by 10 AM right?» And she replies, «Yes.» Fine, so I left.
I come back today at 2 PM (well past the 10 AM pick-​up time). When I go to the Pharmacy counter, the clerk told me that my prescription wasn’t ready because the Pharmacy Technician (same one from the day before) «forgot». She told me it would be a 20 minute wait, but it should take less than 10 minutes. Fine, so I sit there and wait. 10 minute…15 minutes…20 minutes… then 25 minutes passes by and my name is finally called. The clerk was very friendly and apologized when I was paying, hence the 2 Stars.
Unlike other Unilocalers, I have no problems with the customer service of at this Walgreens location; the employees have always been friendly and kind to me. What I do have a problem with is the lack of commonsense and process at the Pharmacy (back-​end).
1. Do NOT tell me my prescription is «being filled» when in fact you don’t even have it in stock.
2. Do NOT promise me a pick-​up time when you can’t fulfill your promise.
3. If you’re going to mess up by «forgetting» to fill my prescription, it would be nice if you can promptly correct the problem. My prescription is a sealed monthly pack of meds that does NOT have to be measured or counted. You simply have to throw the sealed pack in a bag and that certainly should NOT take 25 minutes!
P. S.- This location is always fully staffed, yet at peak times there’s only 2 cashiers which results in the line stretching pass the entire greeting card aisle. Oh yah, they also recently limited the cash back to $ 20 max instead of $ 40.

Reasons I hate this Walgreens:
The customer line goes down the Hallmark isle and thus people continually can’t get in line/​take up the isle/​make their own line.
After walking six blocks in the rain at nine o’clock at night after calling and being told YES they had helium balloons and the helium to fill them… we found that no, no they did not.
In general I just am not a fan of this locale. You would think it would be smoother than the one a couple blocks away, as it’s bigger and thus has more people… but no. It’s just as slow and inefficient, if not more.
Fail.

First off, let’s get the location right. It is not possible to be on Market, between Polk and Fell. A more accurate description would be Market at Van Ness. And I mean literally at the cross of the two. Fell and Polk run perpendicular, not parallel.
That aside, this Walgreens is right across from my new job and it’s ginormous! It almost had TOO much stuff. There were things in there I’d never seen at other WGs. So, for that, it’s alright in my book.

I’ve been to this Walgreens a number of times… and whereas I probably shouldn’t be too critical of a drug store of this nature in an arguably seedy part of town… I can’t help but wish I was at any other Walgreens on the planet.
Disinterested staff, normal stuff is always out of stock (no dental floss… really?) and the lines take fo-​ev-​AH!
In a city where it seems like a Walgreens is located on every block, I’d do my best to avoid this place at all costs unless it’s an emergency.