Zoom Media & Marketing

I give Zoom LESS than a 1 star. I honestly don’t know if my ads ever ran for in ONE FULL YEAR I never got one inquiry. I had to pay the full year up front, which is fine but the sales rep NEVER REACHED OUT TO ME AGAIN. I never got them to change the information. I definitely suggest NEVER EVER to go with this company. My Ad rep supervisor was a man named Gabe Hudson who shat and scat I guess. I’m still mad about this and reported the company to BBB. I know we are all talking about the same company although my contract says
in Pittsburgh, PA.

I usually like to keep my business recommendations positive, but not this one. This time, I’m looking out for you. Buyer Beware! I recently spent $ 1650 for a one-​year ad campaign, which would show 6 – 8 ads per hour, «throughout» a local athletic club. Upon visiting said club, I found ONE 30″ SCREEN TV IN THE ENTIRE CLUB, in a bad location to boot. Moreover, while watching for 15 minutes, I didn’t see one ad for any business other than the club itself. I contacted the Customer Support Manager, told him that my sales representative grossly misrepresented the service, and requested a refund. He responded by telling me «…we will not be cancelling the contract.». I’m not sure if I feel more frustration or embarrassment for this company. If it were me, I would be apologetic and extremely eager to remedy a potential claim of fraud against my business.

The company seems to have a high turn over rate with employees, from mutiple business owners state the monthly checks are sporadic and consistently short on funds in relation to plasma TV or back light/​static ads on sight, promo items/​customer give away’s were large at first sign of contract then after a month or two none at all, The service truly makes you feel you have had the bait and switch, customer service is non existent emails go un answered and phone calls go un returned I do not recommended renewing a contract with this company when there are multiple competitors in the growing field, RUN

This company promises ad design and good customer service but does not deliver. They created an ad that had typos and poor marketing practices and despite my clear direction that it needed to be re-​worked, they posted it live in a club. There was no response from customer service via email or phone. The sales person never followed up. It wasn’t until we tried to process a refund from our credit card company that we learned they actually posted the ad with typos et al. They are not a legitimate advertising company interested in helping you grow your business. Their concern is about the bottom line and nothing more.