Alfred Angelo Bridal

I began the search for my wedding dress here after looking through their online catalog and finding a dress I absolutely loved. After reading multiple negative reviews on Unilocal,I was hesitant to come in but convinced myself that my visit would be different because I really loved that dress I saw online. My experience was a nightmare (see below). So I came in the store on a Saturday without an appointment and they immediately took me in. Aimee, the wedding consultant was very knowledgeable and nice. She understood what I wanted and advised me to try on a few dresses similar to the one I saw in the catalog before I tried on the one I had an eye on. After trying on several similar dresses and deciding that none of them was the one, I finally put on the dress I saw in the catalog. It was absolutely gorgeous and the one! I just knew it. I decided I wouldn’t order the dress just yet as it was my first time trying on dresses and decided to come back the week after. After trying on some other rental dresses in K-​town (Wedding Time and Bella Bridal are both very good), I decided none compared to the one I found at Alfred Angelo. I went back the following week and placed the order.
This is when my nightmare began. I ordered the dress well in advance of my wedding date (dress ordered in March for a wedding in October). The dress came in August and I scheduled a first fitting in September. This store only contracts with one seamstress, Mary to do ALL of their alterations — for wedding dresses, bridesmaids dresses, and all types of other dresses they sell at the store. So everytime I came here for a fitting — 3 fittings total, I had to wait 30 minutes to 1 hour even though I had a «scheduled» appointment time. I came in for the first fitting and Mary took all the measurements. I came back in early October for the second fitting and could tell immediately that the dress was too long! I told Mary that it was 5 inches too long. She told me that I was wrong and that I had not ordered my dress to be hemmed. I was so furious! I showed her the receipt which clearly stated $ 180 to hem (a complete ripoff). She ignores this and then proceeds to tell me I didn’t wear the right shoes at the first fitting! I was so upset and asked her to fix it. She relented and said she would fix it but began complaining while redoing my measurements stating that she could never make a «5-​inch mistake.» I didn’t care what she said as long as she fixed the dress. Finally, after a third and fourth fitting and a final alteration bill of $ 480 ($ 180 for hem, $ 200 for bustling the dress, $ 100 for steam and press), the dress was perfect. While I appreciate the work to fix my dress in time for my wedding, I did not appreciate essentially being called a liar by the seamstress. Her unprofessional attitude really put a sour taste in my mouth for this place despite my initial postive experience. Thus, for all future brides visiting this place — while it’s a great place to try out dresses, beware of the alteration nightmare that follows!

I had an awful experience as a bridesmaid here. The bride aka my bff purchased her dress from here and was not happy with the service at all. Wouldn’t recommend to anyone. This review is based purely on the service I received.

Not a happy bride. I ordered my dress in October 09 and was told to pick it up on new years eve. Between my work schedule and their early store closing hours I wasn’t able to try my dress on while I was there. Long story short, my «bridal specialist» measured me wrong. Awesome now I get to pay extra in alterations (over $ 400). I called to make an appointment for alterations and the female on the line said she’ll have to call me back. When she finally did call back she told me to come in on Friday. After taking the day off and schlepping my mom over we arrived to find the manager puzzled as to why we were there. They don’t take fittings on Friday and the girl who made my appointment was new and shouldn’t be making appointments. The manager kept calling me ‘sweetie’ and ‘hun’ which I find extremely disrespectful and annoying. You don’t call customers that, especially if you’ve never met them before. So, that was strike 3, I’ve taken my business to the Huntington beach store where so far no problems. Avoid the San Gabriel store at all costs! I’m stripping them of the «bridal specialist» title.

This place is terrible. It actually deserves negative stars. At first I thought it was just an off day and I dealt with the bad apple of the store, but based on the other Unilocal reviews, I can see that I am not the only one.
Perhaps the employees are just jaded over the entire wedding process, but if they are, they should move on and work elsewhere. The stores are just lucky they have the marketing and support of a large corporation to help them with their sales. Otherwise, they would have gone out of business a very long time ago.
If you want your wedding process to be happy and joyous, I would avoid Alfred Angelo Bridal stores at all cost.

WTH? When I tried on my dress, it was way too long for me and big for me. I thought when they took the measurements, it would guarantee a perfect fit. Instead, it was way too long and the bottom portion of the gown was too big for me. I’m a petite asian female. I realize later that these dresses were more geared toward the normal «American,» who tend to be taller and bigger on the bottom… I thought I had a good deal with $ 20 off original price. Now that $ 20 or more is going towards my alterations. I’ve already paid $ 150!
Tiny private lot that probably can only accommodate 5 cars max! The SD location has a bigger parking lot.

This place is a total dump. It’s like no one cares about making the store presentable, so they’ve let it go to pot – the paint is peeling, dresses are in poor condition, and half the dresses I tried on had broken zippers! It’s amazing that they don’t realize what a bad impression this makes to customers. If the sample dress is falling apart and zipper tags have snapped in two, what does this say about the quality of the materials and workmanship?
Poor service as well… our girl was on the phone half the time, and we were left to our own devices helping each other in and out of dresses. Go to the nicer Alfred Angelo in Brea, or pick another line altogether.

Just came here to order my bridesmaid dress. It’s my 2^nd time here…1^st time was to try on like 5 different dresses, & the lady was pretty patient & nice. Both times I had good experience here… I didn’t feel rushed or neglected. They were informative & helpful! Can’t wait to try on my dress in 3 months! You get $ 25 off if the bride purchased her dress there as well. Yay!

I’m giving them two stars because they have a wide selection of pretty dresses and I like their spacious fitting rooms.
However, aside from the manager (Leilani, who is always pleasant) — every other «bridal specialist» I encountered seems disorganized and is easily confused. For the $ they are demanding from customers, I expected better service.

Do not buy from this store, if you want a stress free wedding! They are totally unprofessional.
My good friend was getting married and she was kind enough to order and pay for the bridesmaids dresses. They came early, however the store had ordered the wrong size for mine. They were supposed to re-​order the right size for me, but 2 weeks before the wedding, I still hadn’t heard from them.
I finally got a hold of the store manager and politely asked to have it rushed. After that, every day for 5 days all she can say was, we’re still waiting for a response to see where the dress is. I finally got extremely frusterated and got a hold of the district manager through corporate. The store manager finally then offered to have the wrong size dress that was delivered altered to my size. Why didn’t you offer that earlier then?
I got the dress delivered 3 days before the wedding, luckily their alteration skills were o.k. so it fit. They had to alter a dress 3 sizes bigger than mine, so it wasn’t a perfect fit though. On top of that the right size dress had never arrived.
What was upsetting was that the store manager NEVER apologized, all she had was execuses. She also called me «sweetie» several times… excuse me but I’m probably older than you lady!
Bottom line, the dresses are decent but if you want a stress free wedding, don’t order from this store.

It was a nice Sunday afternoon. The bride asked if I and the MOH could accompany her on a dress shopping trip. First stop, David’s Bridal, then wedding row in Temple City. On our way home, we passed by Alfred Angelo and decided to stop in. It was about 3:45pm, store closes at 5pm… thought we made it just in time. The girl that greeted us was pretty nice. We told her we didn’t have an appointment but only wanted to look at their selection. She said she would go find a salesperson to help us. The store was pretty empty (unlike David’s Bridal) so we thought we should be fine. Even David’s Bridal allowed us to try on dresses earlier that afternoon w/​o an appointment.
As we waited, we see a salesperson walk out one of her customers to the door and she greets us. She proceeds to informs us that their appointments are generally one hour and as such, their last appointment is at 3:30pm. Hence, they could not help us today but we were welcome to come back on a weekday. Umm… are you kidding me? It’s 3:45pm and the store is literally empty. An hour away from 3:45pm is 4:45pm, and the store closes at 5pm. Is my math wrong?
So we ask if it was okay if we just looked at their dress selection. We didn’t want to try anything on but wanted to see what they offered. Surprise, surprise, we couldn’t. I didn’t realize I walked into a Vera Wang boutique with dresses worth thousands of dollars, hence, we couldn’t touch w/​o proper supervision.
If you are looking for a nice, pleasant dress shopping experience, I would stay away from this store. I was so irked by the fake smiles and pretentious attitude that I had to Unilocal them the very next day.
And I second what Tricia E. says. In the current economy, would you really turn away business?

Hm… I need to come up with a new criteria list for bridal shops!
Okay. here goes!
1. Cost: A bit on the high end of wedding dress cost, think Macy’s of department stores. Dresses cost about $ 700 and up, but they do feel nice. =) Try to go when they have discounts!
2. Service: Great. My consultant, Aimee is really nice and helpful. She had a lot of great tips as to what kind of dresses would look good and she took into consideration where my wedding location might be and what style I was looking for. She also gave me tips on what I could incorporate in my wedding. =) I love that she’s so jovial and easy to get along with and didn’t mind when I was straggling around getting into my dress. =) The only thing I didn’t like was that I couldn’t peruse the dresses myself — they pick it for you or you pick it from the catalog.
3. Selection: A fairly extensive collection with a wide range of colors available in stores (very helpful since magazines and catalogs can only do so much for you). There’s also a large bridesmaid selection as well. My favorite is that they have a «little white dress» section which most traditional stores don’t carry. =)
4. Ambiance: It’s located very «missable» location in San Gabriel! However, inside you get your nice and relaxing wedding dress environment, filled with lots of space, dressing rooms, mirrors and light back ground music.

Alfred Angelo was the first bridal store I went to and the last dress I tried on was THE one! I went there because of their affordable prices and large selection. It just so happened that the weekend I went was their annual dress sale so I got an unexpected & pleasant discount! My dress came out to be about $ 600! The girls were very helpful and absolutely adored my dog Tofu. I was worried they would not allow me in their store but they cooed over my little white dog.
I also purchased my bridesmaid dresses there and received $ 25 off EACH BM dress since I bought my wedding gown there. It turned out to be about $ 105 a dress (way cheaper than I had budgeted!)
My wedding gown came in a month earlier than expected so I am going in this Friday for a fitting and alterations. *Fingers crossed* so far so good…
will update later

Saving some money on your wedding is one thing but honestly THE WORST BRIDAL STORE ever!!! Picture this; you have money to spend at a store… yet the people that work there whose income is sustained by your money… act like you owe them something.
Customer service is a concept they do not grasp.
Buyer and Brides beware… HORRIBLE, NO CUSTOMER SERVICE, DOWNRIGHT UNPROFESSIONAL!
In a world where a job is a luxury, why are these people still employed??? More importantly, has anyone reported this place to the Better Business Bureau?
RUN AWAY AS FAST AS YOU CAN!

I choose my bridesmaids dresses here because they have a big selection. I did separates with their color coordinated pieces. Like what I did is I picked a top for my made of honor all pink with black details with a pink skirt. And the other maids all black with pink details and skirt. It’s like David’s but not so like In-​N-​out where they have a process for everything. They also have a nicer selection of gowns. They have an upscale line of gowns that are gorgeous.
Now, here’s why I didn’t buy my dress here. I went on a very busy day because on Fridays the alterations lady is there and only there that day from 3−7pm. If yo go any other day they are dead. Plus side, they are open later then other stores. I had to wait a while but Patricia made me feel very welcome and honestly I agree with the other reviews here, the manager is too young to trust. I wanted to try on some dresses that they didn’t have in my size as a floor model so she called other stores that had it. I didn’t appreciate her telling me the prices like it’s price is right.
«Guess how much is this dress Erica!!!»
I was thinking in my head… uh cheap? but I went along with it.
«I don’t know Patricia, how much?»
«It’s $ 300 can you believe it?»
«No kid»
It kinda felt like I was bargain hunting then dress finding. Patricia followed up with me which is very nice but as soon as I told her the bad news she dropped me like a bad habit. I expected this. If I had to choose between here and David’s I would choose Alfred.

Always a bridesmaid, never a bride, right? Well, I’m a bridesmaid in my friend’s upcoming wedding. I just found out last week the dress she wants us to wear to the wedding in October. I called up the Alfred Angelo Brea location to see if I could order my bridesmaid dress. They said they were placing orders for November. Um, that wasn’t going to work! So I called the San Gabriel location. Luckily, they were able to work with me and made a fitting appointment the same day.
I showed up at the appointment time, and the woman who helped me on the phone, Patricia, was there to help me in person. She was very friendly and helpful. The bridesmaid dress style wasn’t currently in stock in the store, so she picked out a few similarly styled dresses to try on and see how they fit. After that, she measured me. It was sad seeing on the sizing chart that I was 3 different sizes, so we figured it would make the most sense to get the biggest size and get it altered. It’s easier to get it bigger and alter it than a smaller dress and letting it out. (Also a good motivator to go to the gym more!!) The price was high ($ 130) but lower than what I was expecting. AND, they were able to rush the ship date (extra $ 30) so the dress will arrive the 3^rd week of Sept, leaving enough time for alterations.
Patricia even called me 2 days later to confirm the arrival week. Nice! I’d recommend Alfred Angelo for any bridal needs. BTW– all sales are final!

Even though the price for this place on wedding gowns is great, the service however is horrible. Their sales people only care about making the sale. They pressure you to buy their dress right away, telling you the dress will take 3 – 4 months to make. Well, my dress came in in 3 weeks. Then when they called, they were rude saying they would only keep it at the store for 14 days. Mind you my wedding is still a year and a half away. I also bought all my bridesmaids dresses there as well. There was no communication there amongst the sales people. One of the dresses had come in around May, but at the end of May when I talk to my sales person and asked if the dress was in, she said «no, it’ll be in the beginning of june» I called another day, and another rude girl answers the phone and told me the dress had been sitting there for a month that they should have sent it back. I told them to call me, the bride when all the dresses came in because my bridesmaids are all from out of town. The 3^rd problem I ran into was they wanted to charge an extra $ 75 for rushing the last bridesmaid dress. Mind you we are still 2 and half months before the wedding. They said it would not get here with regular ordering. I had a long and not pleasant conversation with yet another girl over the phone. She was rude, and she claimed she had been there longer and that she knew more then the new manager, but of course she has no authority over making decisions. I had to end up going into the store to talk to the manager, which she was completely fake, couldn’t do anything for me. I still had to pay an additional $ 30. The last issue was the dress altering. No one told me that if i don’t go with their dress seamstress, they would still charge me a $ 35 cancellation service fee. I was given a quote of $ 315 dollars to hem the dress and put the bustle on the dress. What a complete rip off, that is half the amount of what I paid for the wedding gown.
This place is horrible, I hope to never set foot in there again, and I would never recommend this place to anyone.
They forced me to give it a rating, and I couldn’t leave it at 0… but i would absolutely give it no stars!!!

I’m 2 months away from getting married and I have always enjoyed my visits to this store. I spent about a few months before we set a day to look at gowns and my eyes kept drifting back to Alfred Angelo’s designs. I thought it’d cost me $ 2k, that I’d spend an entire day trying stuff on… not at all what happened.
I came into the store with my mother and future mother in law, tried on the dress I had hoped for, and ordered it with accessories the same day. Done deal. I knew we had started wedding planning far too late… about 7 months before the actual day. I expected them to encourage me to order the same day (and I was prepared to do so).
I have two bridesmaids and one maid of honor, all of whom live varying distances (one in another state). When she visited, I took them over to Alfred Angelo’s as the store offered a discount for all things since I ordered my dress there. Lo and behold, my bridesmaids all tried on one style of dress, loved it, and ordered it the same day.
I’m reserving one star as I’m having troubles with my invitations currently and am waiting for the final word on my dress. So far, I feel $ 20 for a bustle attachment is FAR better than the $ 200 quotes I was getting elsewhere. Weddings are expensive, but Alfred Angelo was cheaper than I expected on all counts. I’ll probably update this review once I’m actually married.

I found this shop when looking at the Alfred Angelo website as a recommended seller. I’m not entirely sure I would recommend them. I went in 6 months before my wedding and the trying on of dresses went rather smoothly. I had made an apppoint, and they had someone to help me make my selection. (though I had already chosen a dress and just wanted to make sure the style fit me). But this is where my happiness ends.
The sales woman told me that it took 5 – 6 months for dresses to come in. (Do they work on commission?) and urged me to buy the dress THAT DAY. Which I did.
My dress came in 2 weeks later. And I got a call that said I had 7 days to pick it up before they started charging me storage. This dress will obviously need to be pressed though as it is very wrinkled (I was not aware that you would need to have your dress pressed when bought from a store)
My accessories, however, had not come in. They still have not come in two months later. Whenever I call they cannot tell me when they are suppose to receive them, though at one point they told me they had the petticoat, but not the bra, in. I do not live close to their location and driving over there to pick up one piece at a time is rediculous.
Needless to say at this point I would not recommend this shop.

About six years ago when my best friend got married, I told her I wasn’t going wedding dress shopping with her. What a horrible maid-​of-​honor I was! No, I did everything else with her but I said I would go with her one time and one time only because I just could not stomach the idea of wading through thousands of white and slightly white dresses. When the time came, I scanned the room, pulled out a dress and told her this was the one.
And that’s the one she bought. It was also fantastically on sale and made her look like a fairy princess, just like what she wanted.
Fast forward to last year when my cousin got married and she gathered her bridesmaids to this store to try on bridesmaid dresses. The price tag said $ 120. I was bitter. I had never spent that much money on one article of clothing in my life.
We arrived about 8 months before her wedding so we knew we weren’t going to buy as of yet. We just wanted to take a gander and get a feel of what was available. The sales people were pushy.
And very upsetting in regards to our «true sizes.» Wedding apparel is sized differently from our normal vanity sized clothing. I had to go «up» a size. This is cause to cry in a dark corner. But to make my cousin’s maid-​of-​honor go up 2 sizes? She was not only weeping in the corner but had all of us weeping in dismay. How does a size 2 girl feel about being a size 6 all of the sudden? Not good, not good at all.
They told us it was best we place our order all at the same time (so that when the dresses are made, they are all cut from the same dye lot and will match) about five months before the wedding. So once again, we reconvened but this time the service was less pushy and everything went off without a hitch.
Uh, with shipping the dress suddenly looked more like $ 150 and then dry cleaning? More. Way more. OMG. I hate being a bridesmaid.
The good thing about being tall I suppose is I didn’t have to get it altered. That would have cost another $ 20-​$ 30 which I felt sorry for the 4’11″ MOH.
Overall, I thought the store was fine and much better than its fancy Beverly Hills counterpart.

Soooo… I’m on my entire bridesmaid dress-​looking spree. I have to say that Al Angelo’s got a better selection of dresses for bridesmaids. There’s a wider selection of designs as far as mix-​and-​match separates go (David’s Bridal’s selection seemed limited). The co-​bridesmaid and I easily made a decision on what we wanted (btw, not a separates set).
The facility here was a lot nicer than the David’s Bridal we had visited the day before and wasn’t nearly as hectic. Then under-​garmets corsets they have on-​loan were really nice because they have boning inside.
The bridesmaid dress we decided on was pretty much going to cost the equivalent to what we were thinking about at DB. There were many pluses to this. The construction of the dress we chose was a corset top and included boning. It could merely be tied and adjusted. There were a lot of costs for alternations on my side if we were to choose DB, because I’m short and lumpy (dresses are made to fit someone who’s 5’7″ – «average height»). I think I’ll only need to get my dress buselted and hemmed to get it fit correctly.
In the case your bride happens to get her dress here and bridesmaids get their dresses here too, bridesmaids get $ 25 off their dress. I think they also have vendors they work with and you can get 15% off on all the wedding knickidity-​natckities if you get your wedding dress there. I’m not sure if you have to apply for their credit card to qualify though… not paying attention. I just wanted to go home and eat pie.