Hubert W Chow, MD

I am a 20+ year patient of Dr. Chow. He is simply the best and most caring doctor in the world. I will go no where else. My disabled son also sees Dr. Chow who cares so much about him and his well being. The office manager Sylvia is also wonderful. She has always come through for me for any and all of my requests. Some of them very difficult because of my son’s current situation. She cares deeply for both of us and I am so glad she is the office manager there. She is warm and friendly and eager to help. I am truly grateful for these two professionals.

I have to say the most unprofessional office manager ever I still can’t understand why the hell they have her there she’s a joke and Dr chow is a good doctor just refuse to go there after a few bad experiences

I would like to say that Dr. Chow has been my doctor for over 10 yrs. He is a wonderful physician. He listens and makes sure he helps in anyway possible. Id like to also say that sylvia is a great person. At first when i met her i can honestly say i judged her right away. I didnt like her, but once i got to know her i realized i judged her too quick. She is actually a great loving and caring person. and if anyone gets the job done its definetly her. She works with her patients and works on most the billing issues. I really feel she is a hard worker and a wonderful person… so for those of you that dislike her please get to know her before you judge her. I would feel lost with out her. When ever i call i ask to speak to her because i know she will make sure i am ok… love u DrChow n staff …

Silvia is the absolute worst. When I called the office to file a complaint against her, she refused to let me talk to the doctor to make the complaint. She said because we weren’t patients of theirs yet, the doctor refused to speak to us. The reason why we’re not patients? She outright refused to explain the forms regarding patient rights and hippa laws in the language of the patient which she is LEGALLY supposed to do. Because she refused, she and the office are BREAKING THE LAW. For all I know, she never told the doctor about my complaint and just lied to cover her ass.
Either way, I’m going to file a complaint with Medi-​cal and inform them of the office’s illegal practices. Maybe they’ll get fined and will rethink having Silvia as their office manager as she is a huge liability.

it is too bad, the doctor is okay, but the staff here is the absolute worst. especially Sofia

Dr. Chow has been my doctor and my parents doctor for over 8yrs and he is an amazing doctor!!! he takes his time with you makes sure you understand everything and that you leave his office with all the materials and information you need. Wait time is so good my appointment was at 10am and only waited about 10 min to get called in the medical assistant are really friendly actually everyone in the office is really friendly. Answers all your questions, doesn’t just give you the medication over and over. I would definitely recommend this doctor to anyone especially since he works out the San Gabriel Hospital.

Dr Chow has been my parents doctors for years! He spends quality time with us whenever we have a visit. He really listens and doesn’t just give them another prescription unless it’s really necessary. I always ask Dr Chow lots of questions regarding whatever is best for my parents, and takes his time explaining everything I have to know.
I didn’t care for a previous employee Dr Chow had in the past either, but he’s got three new people working in the office and all of them are very nice! I especially like Cindy… she’s very competent.
Thanks Dr Chow!

He is probably the nicest guy/​doctor I’ve met and been to. He is willing to spend time with his patients. He kept telling me that he is willing to talk to me about anything. that is just awesome :)

Dr. Chow was assigned to be my mom’s primary care physician at the San Gabriel Hospital. She arrived at San Gabriel Hospital emergency room having major stomach pains.
My first impression of Dr. Chow is that he is one of those doctors that enjoys the occupation because of the money and not because he wants to help people. The first day he met my mom he asked her what insurance she has. Who the hell asks that question especially at the hospital? Isn’t that the case manager’s job? Not the Physician. Not only did we have a bad first impression of him but he also misdiagnosed my mom with Gallstones. After 3 days under his care, I had to ask on behalf of my mom to see a specialist. The specialist ended up diagnosing her with Obstruction of the Bowel Movement. I”m not a medical student nor am I part of the medical field but I knew by the second day that it wasn’t Gallstones. Gallstones doesn’t cause one’s stomach to expand twice their size and vomitting does not become endless for 4 days. My mom ended up staying in the hospital for over a week when I know that her condition could have been solved alot sooner. Only if Dr. Chow cared enough to be proactive and make a difference.
Lastly, Dr. Chow had the nerve to tell me that he might release my mom under his care because of her insurance coverage. She was undergoing tests to diagnosed his misdiagnosis of Gallstones. I strongly feel that if he did release her that she could have died because time was of essense and it would have further delayed her diagnosis and treatment.
I recommend anyone that enters San Gabriel Hospital and gets assigned to Dr. Chow to reconsider and demand a new primary care physician.

Can I give a zero star rating?
Let me preface the review with this — I signed up for Unilocal just so I could write a review on this doctor’s office. It’s seriously that terrible.
Dr. Chow is actually not that bad, but his office staff is the absolute worst. Imagine calling in for an appointment because you feel like sh*t and getting attitude from the receptionist. Imagine showing up for your appointment that you fought for over the phone, and waiting 2 hours past your appointment time. Imagine getting blood drawn by one of the nurse aids and having it hurt like hell, then having a bruise the size of an apple on your arm for 3 days.
Rude and incompetent… that about sums up my experience with the staff at this doctor’s office. Needless to say, I switched MD’s long ago, but as icing on the cake, I recently received a bill for an office visit from 3 YEARS AGO. Of course, I immediately called to clear up the bill, and their story kept changing, «we don’t have your insurance (they did)». «We submitted the claim but it was denied» (they never submitted it). After arguing with the billing person for 15 min, she harshly assured me they would be resubmitting the claim, and I should watch out for the bill. Long story short, I’m still waiting to hear from my insurance company about the whole mess (which was not my fault)…
Bottom line: STAY AWAY FROM THIS PLACE!