Pro Nails

This place is terrible. Me and my co-​worker came here to get our nails done for valentines day. Nothing fancy just shaping it and a simple color. We called ahead of time and were pleased that mani was only $ 9. Everything was good until the lady started removing my cuticles. After she pushed it all up and snipped the edges she was gonna start painting, but I noticed that she didn’t even clean all the dead skin off of my fingernails yet. I had to stop her and pick off all the dead skin myself. When she started painting she was going very fast and left streaks from the nail polish brush that I assumed she would fix, little did I know she just left it like that and I don’t know what kind of knock off nail polish they use but its definitely not OPI like the bottle says. I saw the front desk lady pouring some random brand of nail polish into the OPI nail polish bottles. After my nails were dry I saw that on some fingers she missed an entire section on the second coat and top coat so there’s an ugly gap now and at least ⁴⁄₁₀ fingers had streaks or the top coat shrank and caused wrinkles from that cheap knock off. They also charged me $ 1 for credit card transaction which they didn’t tell me before I swipped my card. Bottom line, terrible place, bad paint job, never going back.

Super nice owner and staff! Got a pedi and mani along with my mother-​in-​law in under an hour (including dry time) and it looks great! Thanks so much!

It was my first time here today. Tiffany did my refill. All I can say is that she did an amazing job. Definitely coming back.

Wow! I can’t even explain how nice and wonderful the staff was! Since it’s a Wednesday, it was not crowded which I was thankful for. The staff was very welcoming and charming. They did everything perfect as I’m such a picky person. I had a refill and they did an even better job than the last place. They fixed my nails since the previous place did such a horrible job. I feel like this place is so underrated, they definitely deserve to be known!

Vietnames nail shop is popping up like adult acne on hot humid day.
For this reason, I never stay at one nail shop for long.
I started doing some research and saw that Pro Nails is close by my work and decided to give it a go.
Pricing is semi okay. I originally was quoted 32 for Gel nails and pedicure and I came out paying $ 44 plus tip.
I ended up getting french on my toes and one glitter design on my ring finger —
$ 3 for french and
$ 5 for the extra color.
Lisa the owner really impressed me on her customer service skills. I usually get the snooty, attitude, fake smile and concerns from other nail technicians but Lisa is by far the sweetest, most genuine nail stylist I’ve met yet. I got a phone call and she hurried to get me a ear piece. She is the very first person who actually not rushed me but work with me on finding the best nail color for me. I am pretty indecisive and sometimes I feel bad for not liking a color after its on my nail. So she actually scrape it off and figure it out with me. I really Appreciate that and I really may consider keeping this place as a Forever Nail Spot for me.

I’ve been going here with my mom since I was a freshman in high school and I will never go anywhere else! Lisa and the gals are so attentive and sweet, and really know how to make you feel at home! My one recommendation is that you should make an appointment as they are very accommodating. If you happen to be in the area and walk in, be prepared to wait but know that they are worth the wait! For the most part though, they have someone available to take care of you.

A co-​worker had recommended Pro Nails and boy was she right! Lisa is the gal to go too, she is sweet, caring and very attentive of what you want and need. My toes and hands always feel fresh and clean after Lisa does her thing. Finally found the perfect nail salon. (Thanks Maria!)

Christmas came early for me yesterday!!! I was on good olé Unilocal looking for another nail salon to go to since the one I was going to for the past 2 years just wasn’t cutting it anymore. Behold, Pro Nails came up on the top of my list since I had reviewed it in the past. So I click on it and read some reviews saying «Lisa the owner…» Could it be? The same Lisa that left 2 years ago… the one who I have been searching the whole SGV for? So I called, asked for Lisa, she says «this is Lisa». I knew right then and there that it was her! I told her my name and get this. she remembered me and actually said she’s been trying to find me too since she had lost my number when her phone broke (happy tears)! Needless to say, I got ready and rushed over there. It was like no time has passed, she did her thing and my feet and hands are extremely happy as am I!
Bottom line, Lisa now owns the shop. Everyone that works there is excellent (she cleaned house and hired new staff). The place has great a/​c, they have free wifi, the price is awesome, great and friendly atmosphere, what more can you ask for? Try them out, you won’t regret it.

If you want a pedicure done right! This is the place. The ladies are great and very attentive. If you are not happy with your services Lisa is always willing to satisfy her customers. Call and make an appointment, it’s that easy! Sometimes they are able to accommodate walk-​ins, but it’s best to call ahead. I’ve been a loyal customer for many years and won’t go anywhere else.

Love this place! Wonderful deluxe pedicures and manicures. Waxing is good as well. Lisa monitors all the work and makes sure everyone leaves happy! I take my mom every other weekend.

THIS PLACE IS NOW OWNED BY LISA!
If you’re a regular here, you know how great Lisa is! Lisa is very gentle and detailed with her work. After having my pedicure done with Lisa, I never trusted anyone else.
For Lisa herself, I would totally give her 5 stars. I took out one star because of my experience with one of the other manicurist. It wasn’t bad, but it wasn’t up to Lisa’s standard. Lisa, you’ve raised my standard so high! (Basically, the other manicurist wasn’t as gentle/​neat with her work).
What I like, since this place has been owned by Lisa, is the fact that there are displays of licenses of ALL technicians at their working stations.
Also, I believe that they’re slowly replacing the China Glaze and no-​name nail polish brands with OPI now. They’re bringing the better quality nail polish back!

I like the convenience of this place. Usually when I go, I don’t ever wait and they accept walk ins. Helen is usually nice, professional, and multi tasks. My gel manicures come out great.
Another nail tech did my nails, was rude. Seemed like she was already bothered, because I saw her body language earlier just dragging her feet and rough with the equipment. She was rude asking me about my gel polish I had on, that was an over the counter product. Later she cut my cuticles a few times, applied alcohol, did not apologize. I kinda feel like she was testing me.
I did not speak a word to her. The color I chose was nice, which she complimented. My boyfriend said my nails were nice, as he saw them in a dim room. Overall, I like the salon. I just had a bad experience with the nail tech. I will be looking for a new salon.

I always have issues going to nail salons because I’m so picky. My best girlfriend introduced me to Pro Nails and told me just to try that place and ask for Lisa. So I did and Lisa is the best! She’s so sweet and caring, not to mention great skills with acrylics and gels! I must say, I’m very very picky and particular about how manicurist does my nails including painting my nails. I know the steps and can tell if they will do a great job or not. Hands down she knows what she’s doing and I love my nails every single time I leave. I always get a pedicure while I’m here too. Great people, great nails and great service! Thank you always! :)

This place is amazing. She takes the time
To give you what you want. I show her a picture she duplicates it. Everyone is
So nice and fast. I’ve been going for about a year now :)

I Been going here for a while now the ladies there are very friendly and GREAT customer service always feel welcomed Lisa is the BEST very detailed oriented person she gives you what you like love the way she does my eyebrows great prices and very clean comfortable place I recommend going

I became a regular here since 3 months ago. This is a very «cozy» and clean nail place. They treat their customer like families.
I always do pedicure only and I like their routine including the little massage part.
Price is not bad, $ 13, tips not included. I see some reviews were complaining about their credit card fees, well I believe the charge is reasonable in San Gabriel valley coz come on guys! it’s not very pricy and they can barely make no profits after the credit card company fees. There are two banks right across street!
I highly recommend this place :))))))

SHORT VERSION:
-$ 1 fee for credit card use
–Bad service
–1 hour to remove gel manicure
LONG VERSION:
Let me preface this by saying that it was my first time getting a manicure (at another location) so of course this was my first time getting them removed (from Pro Nails). Basically I’m a mani-​noob. But it doesn’t take a genius to see what a lousy job they did (refer to the photo)!
With that being said, I did a walk in yesterday at 5pm. The cost to remove gel manicure is $ 5. Even though there was the Visa/​MC accepted here logo outside, I asked if they took credit cards. I was told that there was a $ 1 transaction fee regardless of the total cost. I was not too thrilled to hear about the mandatory fee but had no cash on me so I agreed. (The highest percentage that I know of for per credit card sale is 2.75%… which means I am in essence not only paying the credit card machine company their required percentage that is demanded of the merchant, the merchant, Pro Nails, is making a profit on top of that off me!..)
The lady (don’t know her name since she never introduced herself) sat me down and began working on my nails. I didn’t know the exact process, however I did google it before going in (informed consumer!) so I had a general sense of what would happen. The lady used a handheld piece to scrape layers of the gel off my fingers and wrapped each one in foil which held a small piece of cotton ball soaked in acetone. She did this twice.
An hour later, she told me to go wash my hands and I was done. Afterwards I sat back down and looked at my nails. There were (still are) the white tips left on my nails from my French tip. On every single one of my fingers (with the exception of my ring fingers), there were a layer of gel manicure. I asked her if this was right and she assured me that this is normal. (Which later on after looking online and asking friends that frequently get their nails done, this was NOT normal.) Oh and my ring finger nails… she over grind it and now there are scratch marks everywhere.
So in case you haven’t guessed, NO I would not recommend this place!

Worst gel manicure ever. What a waste of my time and money. The manicurist rushed through the job and the results were sub-​standard. The polish was clumpy and messy.
Never coming back.

This use to be my regular gel polish place to go to for 5 months because of the great low prices. But after today’s visit I’m going to have to find a new spot.
How can they not offer fake nails? You’re a nail salon! After that I should have left, but no I decided to stay and just get my nail color changed. Something that should have only taken 30 mins turned out to be an hour and 40 mins. Just for a color change! Their gel nail polish was horrible and didn’t dry right. So they had to start all over with the whole gel removal process and asked me to pick another color. They told me the color I choose wouldn’t work cause of the stain the red left from the first color. All that time and they still charged me full price! How can you keep apologizing to me about wasting my time and tell me that you’re just gonna have to paint it as is and not offer me a price cut?!
And they paint like sh*t, Never again!

Shoutout to Lisa and Helen!
I come here for gel manicure, reg. pedicure, and eyebrows!
Fantastic job everytime. I love how my nails come out and when lisa does my eyebrows, she does them perfectly. And my eyebrows are hard to fix up because one grows faster than the other so her and helen know how to work with them.
I love talking to them, they’re super nice, and they do try their best to make you feel relaxed and comfortable.
Been going here for years now! Never wanna change!