Horrible receptionist! I don’t recommend this place at all. I went in for a yearly blood test. The nurse said they would came me if any problems come with the test. 7 weeks later I decided to call them and ask what’s the hold up. The receptionist/nurse was very unprofessional. Point is, there was something bad on my blood and this hack of a place couldn’t even call me to set an appointment to discuss my results and options. Do yourself a favor and stay away from this place
Ya B.
Rating des Ortes: 1 Rowland Heights, CA
Horrible service, horrible receptionist! I will say if you guys want professional caring services, do not come here! Geez.
Saki U.
Rating des Ortes: 3 Sunnyvale, CA
The nurse was very sweet, not too long of a wait time. The doctor was very careful to listen to everything you say, and seemed to genuinely care.
Scientista B.
Rating des Ortes: 2 Alhambra, CA
My insurance assigned me to Dr. Yuan when my previous PCP retired. I went in because I needed a refill on my imitrex Rx and to get a referral to a dermatologist. I didn’t have any problems with the receptionist, in my experience she was cordial and efficient. I was quite surprised that Dr. Yuan did no physical exam whatsoever! No matter what I came in for at my previous PCP she would always check me over(look in my ears/throat/do a tummy exam). When I got the referrals in the mail I realized that Dr. Yuan had put in a referral for him to remove the two moles I wanted the dermatologist to look at. I’m sure he is capable but I’d rather have a specialist remove them, not a family doctor. Because I had a second referral to the dermatologist for another issue I just took all my issues to her. Even the second appointment I had with Dr. Yuan he still didn’t do any sort of physical exam. It’s like he’s just a Rx pad. I have been a bit surprised. All in all I don’t think he’s horrible(in my experience) just not very thorough. I’ll probably find someone else I feel more confident in.
Laura N.
Rating des Ortes: 1 Burbank, CA
WORSTDOCTOREXPERIENCE. STAYAWAYFROMTHIS«DOCTOR.» I don’t know how he has a medical license. I had really injured my arm and I was afraid I had sprained my wrist, so I found Dr Yuan online and made an appointment. He barely examined my wrist and told me I had carpal tunnel syndrome. I explained that my wrist was hurt because of an injury and that it couldn’t be carpal tunnel syndrome. He told me that if I did not have carpal tunnel, the only other possibility was that I was pregnant. He explained that pregnant women often complain of wrist pain. I explained I was not pregnant and he gave me a condescending look and said, «Are you sure?» This was the WORST experience I have ever had with a doctor. Unfortunately, the visit was not over. I also had a canker sore in my mouth that had been there for several days. I wanted to make sure I didn’t need medicine for it, so I asked Dr Yuan about it. He took a look at the canker sore and he said, «Oh.you get a new boyfriend?» He then went on to tell me I had herpes. I was horrified and extremely offended. I explained that it wasn’t herpes and that it was a canker sore. He said no, it’s a cold sore. I asked if he knew the difference between a canker sore and a cold sore and he told me that I should«google it.» He also explained that medically, canker sores and cold sores are the exact same thing. Nothing he told me was medically correct. In fact, it was scary how wrong he was. Truly horrible experience. Stay away from this doctor.
Henry W.
Rating des Ortes: 1 San Gabriel, CA
Bad receptionist, poor service, when i go into the office and ask receptionist Ivy for something, her face looks like dropped to her desk, i did respect her, but she never smile, such a bad attitude will worse patient’s condition, Dr. Yuan, you need think about replace her, find another nice lady or guy.