High Tech Auto Care

I was trying to rent a budget truck from this company thank goodness they didn’t have one from the reviews I am reading now. This complany’s website for reserving a truck is useless! The Customer Service here is horrible and rude. Budget Truck from this location is not a good idea!

If I could give half of a star for a rating, I would. Let me state that I rented a Budget truck and trailer from High Tech Auto; I have never had a car repaired there. They only had 2 trucks and the one they gave me was a ghettomobile from hell. The passenger door didn’t have a handle so you had to close the door by rolling down the window and pulling the window toward you. The truck was really dirty. The trailer wouldn’t hitch to the truck very well and we had to go back to next day to get it to hitch properly. The truck broke down a couple of times on the trip, and overheated a few times. The first time we popped the hood open, there was a wad of paper towels wedged under the hood next to the radiator. Nice! The dip stick showed that the truck was over full on oil and all the fluids we checked were seriously dirty. Who knows when the truck was last serviced. Worst of all, one of the employees at High Tech Auto drove my car onto the Budget trailer that was hitched to the Budget truck. He smashed my front fender into the trailer… and it is a brand new car, less than 2 months old. The customer services was terrible. No apologies, no offer to get us a new truck or trailer, no offers of information to get the damage taken care of, who to call at budget, nothing. The employee was a total jerk. When we returned the giant piece of crap and the trailer to a different Budget dealer, we were told that we were given the wrong type of trailer, which is why we had so much trouble. Gee thanks, High Tech Auto and Budget.

Okay, so this business has been awesome for both my vehicles. Ricardo (The owner) has performed work on my 04′ Ford Excursion (Diesel) and 06′ Saturn Ion; both had major and minor repairs done to them. The work is done in a timely fashion and the owner and his wife are very friendly.
The bad review is for Budget and their vehicles, not the business; that needs to be stated. Every time I call the business, they have answered; on a working business day.
I have had many vehicles repaired at multiple places and High Tech Auto Care has finished faster than any other business, including Pep Boys and the dealers.
They have done work on the engine, exterior doors, added a new rear view mirror (temperature and direction), radio repaired and installed, rotated tires, window regulator, replaced oil pan and fixed leak, fixed transmission leak, etc.
The price for repairs and service hold about the average of vehicle repair prices, with labor and parts.
Pros:
Quick service (depending on repair)
Friendly customer service
Shows broken parts (when replaced)
Trust/​honesty/​integrity (from personal experience with business)
Neat business lobby
Cons:
Small location
Building kind of hard to spot
Exterior needs a new paint job
Front business door is not easily noticeable
I would recommend this business to anyone for their vehicle repairs and service!