10 Minute Speed Oil Change Center

Half these people that leave reviews are customers that dont get their way or know their car is f’d up and need someone to blame. Grade A place. Employees are great and great prices very reasonable. You will definitely get ur momeys worth. Oil changes up to five qts of oil anything outside of that is extra and very understanding. Management is excellent very helpful and doesnt try to rob u. Recommend whats dirty and what needs to be replaced. Ask for dwite or rick.

I got an oil change here and tehy informed me my skid plate was loose, but they tightened it up with zip ties. When I left there I took my car straight to my mechanics only to be told that the skid plate was missing. They took my skid plate and denied it telling me they didn’t have the time to deal with me. DO NOT BRING YOUR CAR HERE!

It’s not worth the «10 – 15 minute» express service if they do a SHITTY job.
First of all, it was overpriced for the service ($ 65 for a synthetic oil change. I’ve gotten it for $ 53 elsewhere) but I was desperate for time and «ten minute» sounded nice. But on top of that they told me there would be an extra charge for removing the cover to the engine (which is weird because a) that’s super stingy-​NO other place has charged extra for that simple step and b) how can you do an oil change without removing and replacing the cover anyways… It wasn’t even busy).
I get in my car after an notice it was making a strange noise. I find out after I reach my destination that the people here at this business DID NOT EVEN REPLACE THE COVER PROPERLY DESPITE THE EXTRA CHARGE.
Forget the extra charge but what about the damage to my car?! I may have to replace that part now!
I’m so livid I want to give 1 star but an extra star for the manager who remembered me and my car and kindly and calmly said he would fix it and refund the extra charge.
Other than the refund I really NEVER want to go back here again. I advise all car owners – you know service will be shady when it’s quick. Go to someone who will take the time for quality and actually put effort into your car.

I had a super quick and super awesome oil change today and they helped me out with my tire as a favor. Very cool!

I came here in a not so good mood. The guys work as fast as they can be and you can tell they try to stay consistent. They are all always nice and friendly and address me by my first name, I mean I wouldn’t care if they didn’t, but I think it’s so adorable and welcoming. At the end the guy told me to have a beautiful day and because of this place I think I will! Definitely left in a better mood than I came in, and it was all from an oil change.

Don’t let the name fool you, I’ve been sitting here in my car for more than 20 minutes and no one has even acknowledged me. If your business is going to be called 10 minute oil change hire at least someone to help the customers. Out of the three garage slots only two are being utilized and there are only two employees working. About to drive off and NEVER return if someone doesn’t at least say «well be with you in a little while». I usually pay less for an oil change but opted to come here out on convince what a dud. No one has even waived hello to me. Definitely will spread the word to family and friends in the area.

Okay place to get an oil change

This place is a rip-​off. I came in for an oil change. After it was done, I saw all these extra bs charges were added to my bill (like an oil filter), WITHOUT consulting me first if I was ok with them. I was in a hurry or else I would have disputed them
If you want negative surprises added to your bill, this is the place to go for your oil change.

These guys are always super friendly, efficient, and fast!!! I’ve been to other Penzoil speed centers in a pinch but this is the cleanest and well maintained center. Super knowledgable staff, the only place I go to get my oil changed.

Service with a smile. They did courtesy checks so that I was aware of what should be checked periodically in my vehicle. Just all around good experience. There has been a little wait when it’s busy. It’s understandable & worth it.

I was in and out in 10 mins on a holiday weekend. The name speaks for itself. Dwight did a great job and was extremely friendly. I’m coming back for sure.

Got an oil change this afternoon… There was a sign in the lobby that says they can skip points of your service if people behind you in line become impatient. They offer 5 levels (I think) of service, each costing more than the previous, and all including more bells and whistles than the previous options.
This sign leads me to believe that they will do what they feel they have time for and leave out everything else, even though you pay for each of these services. Not only is this practice dishonest, it is also criminal! I paid almost $ 60 for an oil change and you best believe I made sure all services were rendered that were being paid for. Additionally, I did let the «manager» know that this was a very poor business practice and was very misleading to a consumer. I think if you’re going to offer 10 minute oil changes, don’t cheat your customers in the process. I paid for a service just like everyone else and expect to get what I am paying for. I wonder if they disclose that they haven’t completed certain points?!!

This is the only shop I go to for oil change. Conveniently located off of Capitol Expressway so it’s easy to find. You would think it’s easy to find a trustworthy oil change shop in the Bay but I’ve gotten ripped off a few times from multiple places… I’m talking about large chains like Jiffy lube and Firestone. Long story short, one didn’t even change my oil when I got charged for full price and the other made me get a bunch of additional services when it was unnecessary. The staff here are friendly, honest, and fast. I’m a very happy customer and would definitely recommend to anyone I know!
Also, I love how the owners and employees of the business are heavily involved in charity and hosts fundraiser events yearly. Good hearted folks … Makes me feel good just being here.

I’ve been here a handful of times for an oil change and have always had a good experience. I usually leave my car here for a few hours and come back to get it later. But the one time I waited they were able to get it done within 15 minutes.
I like that they don’t try to upsell me on things I don’t need. I used to go to Jiffy Lube and always had that problem where each time they would try to squeeze more money out of me. I absolutely hate that! Here they are honest and they tell you exactly what they think you need.
They have coupons on their website too! I always use the $ 3 off coupon for oil changes.

These guys are always super friendly! They know what they are doing and are quick about it!
We’ve been coming here a couple years now and they even have a value card so you can earn a free oil change.
These guys are the best! Very professional!

Follow-​up: «10 Minute» isn’t accurate based on my experience. During my latest visit, wait time was approximately 30 minutes, as it was the time before that. I think the company should reconsider its name.
Original review:
I was courteously greeted soon after pulling in line and asked which of the 4 levels of service I wanted (I requested Full Service, the most popular option). There was an uncharacteristically long line of cars that day. At all of my previous oil changes here, 4 or fewer cars were being serviced or waiting in line for servicing. Yesterday, there were 6. It appears business is booming.
The technician who serviced my car was very respectful, addressing me as «Sir» — not that I like being called Sir, but it’s a respectful greeting nevertheless. He didn’t attempt an «upsell» as some other reviewers here have stated they experienced. The technician just did the work, then presented me with a report of what was done and one item that might require attention in the future. This wasn’t an upsell, because the item he said might need attention is something Speed Oil Change Center doesn’t and wouldn’t work on anyway. I appreciated his honesty and his concern for my car’s performance even if the company wouldn’t/couldn’t benefit (profit) from the repair.
The only point of dissatisfaction — moderate dissatisfaction — was the relatively long wait time to have the service performed. I didn’t time the wait, but I’d say it was probably close to 30 minutes. That actually wasn’t surprising, since, as noted above, I haven’t personally seen as many cars being serviced or waiting in line as I did that day.
Another thing — If you’re a regular customer, you might consider requesting a «Preferred Customer Card» that will entitle you to a free Basic Service or equivalent credit on a higher level of service after you’ve had your car (s) serviced 7 times.

Came here a bit before 5PM, almost an HOUR before they closed. There was only two cars in front of me, and two on the other side being serviced as well – meaning it would take about 20 minutes until it was my turn (if they stay true to their «10 minute oil change»). I waited a good 10 minutes as as the first car left, I was so excited to be next. The attendee kept staring at me as he walked by and by the time he actually reached my window, he says, «We’re closing early today». What kind of bs is that? I was very upset considering that their closing time is 6PM, I had waited 20 minutes by then and they just blew me off.
So much for a 10 minute oil change.
Bad first impression, not coming here again.

Lowered car friendly… Although I had to reverse my car in front from the exit, they made it work.
It’s just gestures of making it happen is what counts; opposed to denying service because it’s easier to say no.
The gentleman that helped me did a superb job. He was a car enthusiast himself, so he knew my struggles of getting accepted to places when your car is low.
I usually never purchase extras on the spot (because online is cheaper) but I proceeded to add-​on an air filter (long overdue) and some rain x wipers to replace my old ones.
Overall, I left a happy customer. I usually get the cheapest option possible, but I went up to the next step lol. I’ve been to this location for about 3 – 4 times now, and I’m definitely coming back. Each and every staff at this location have been helpful and provided above and beyond service.

If 3.5 was an option that is what it would be. 3 is a slap in the face but it wasnt perfect either.
I wet in on a saturday morning and was happy to see no line. the whole process took about 20 minutes which is not a long time but given the fact its called «10 minute» oil change I figured it would be faster.
Pros:
— pretty friendly
— didn’t sell hard
–great price (got 10 dollars off for it being my first time)
Cons:
time: I can only imagine how log it takes if it is crowded
lack of communication: I had interactions with about 3 different people and was confused what exactly they were doing to my car. I’m use to the tech showing me the oil and stuff and none of that occured.

Back again this time flushing the radiator hopefully I won’t have anymore overheating problems. Shortly after I had walked in the lobby to ask about radiator flush Shaun greeted me so politely and got me taken care of. Thanks again.