2 Paws UP Dog Daycare & Boarding, Inc.

2 Paws Up is amazing. I’m a first time dog owner and our golden retriever Lola has been going to 2 Paws since she was a puppy and is now 8 months old. The staff and management are amazing. When Lola was spayed and she had to be down for two weeks we had an engagement and I didn’t have anywhere to take her. Alana at 2 Paws said no problem and that they would take care of Lola for me. Lola is always happy when I pick her up and 2 Paws has literally saved me! I didn’t realize in getting a dog for the first time all that it entailed and without 2 Paws I probably would have lost my mind by now. Not only do they take care of Lola, but they also help provide advice when I need it. I feel safe going away for the weekend or on a trip knowing Lola is just fine and I never have to worry. THANK YOU 2 Paws! The Vaughan family loves you!

We have been here a few times. First two were great and it was nice that you could check on dogs through webcam. However, now the cams don’t work and the owner/​manager? Is extremely rude. The one sitting at the desk in the back. Asking where we are going, why we have a pure breed and not a rescue? Things that were not her business. Left our dog there over a holiday and the whole time we were worried about our dog. We ended up coming back early. Lot of «turn over» with always new staff. Makes you wonder how it’s like to work for that boss? Our dog is like our baby and I don’t want her at a place I have to worry about her. She always smells like pee when we pick her up. We won’t be coming back.

I have taken my German Shepherd puppy to 2 Paws since she was 6 months old and she has gotten the best care. Alana and her crew has such amazing kindness and experience with animals that I would not leave my now 10 month old puppy, any where else. 22 Paws is the best and I would recommend them to anyone!

I brought my older dog here for an overnight stay and they were absolutely amazing with her. I loved that they set up a «senior center» so she wouldn’t be annoyed by the puppies. I also really enjoyed being able to check in on her over the live webcams. I would absolutely recommend bringing your fuzzy kid here for belly rubs and extra love.

I have had my precious Husky stay with 2paws up for three boarding stays over the holidays and they have been amazing. The staff all love dogs and they genuinely love them. My Husky Sky gets excited every time we come in.
Not only that, there is a play area for the doggies and they have them in rotation so they can socialize with all their new friends they meet during their stay. On top of that, there’s a security monitoring system that is a live feed of the doggy areas so if you miss you pup, you can check in on them anytime ²⁴⁄₇.
They are staff has put my boarding anxiety at complete ease with the way they truly care, are organized and the entire system on their organization. I wouldn’t being my precious Sky anywhere else.
As a bonus, they give free baths to the doggies after an extended stay so they come back nice n fresh and fluffy. Truly a great experience. I wish I could give them 10 stars.
Cristina

Called the day before to set up a «meet and greet» appointment over the phone. Guy on the phone said I could bring in shot records at time of stay (which was a month later– just moved to the state). Came in for the appointment (meet and greet) Person behind counter said there was no appointment set up. I told her (so claimed «owner») that I had set it up over the phone the day before. She told me I am incorrect and I need the shot records at time of meet and greet. I told her that I drove 45 minutes to be here for an appointment. She continued to insist I was wrong. «Owner» did nothing to try and keep me there or even apologize for the inconvenience. Bad business ethics. Taking business elsewhere.

The best dog groomer in San Jose is at 2 paws up! Genesis genuinely loves her job and it shows! My chihuahua hates to have her nails done but she allows Genesis to do it for her!

A few weeks ago Scrappy-​CoCo had grooming done by Genesis. I just want to say you did an EXCELLANT job. Thank you and that he looks great!

We had a really great experience with 2 paws UP! My dogs, who are a highly anti-​social cockerX brother and sister team, needed some daycare. We went in for an interview and I really did not think they would be able to help us on account of the dogs inability to be around other dogs or even people. To add to their normal anxiety I should state that they are over 8 years old, they’ve recently acquired a new human baby in their life as well having their home put on the market. These are all very stressful things for a normal dog, let along these shy guys. But 2 Paws UP stepped up for me to accommodate their special needs. They put them in their very own little «cave», a private kennel spot with sheets up to keep them comfortable and out of other dogs line of sight. We ended up having to bring them two seperate days in this manner and it went great! Unexpectantly we had to call on their grooming services as well. The dogs had never been groomed before as I did it myself at home all their lives. Genesis is the groomer and she is really top notch! She did an exceptional job with them! Alana, the owner, KNOWS her dogs and her business. She was very understanding and caring about the dogs behavior and personalities. The place in general was clean and all the other dogs were happy. As a former pet professional (I worked as a pet groomer for 10 years) I can say that these people know what they are doing. And, as a former groomer myself, I can assure you a happy groomer who loves her work place is not always easy to find. Genesis seems to be in a really good place and I believe that shows in her work. My dogs came home happy and unbothered by their confinment in a strange place or being groomed by a new person.
Thank you Alana, Genesis and the team for helping us out!

2 paws up day care is superb, they take great care of my dog and I love how they give bath to your dog before sending him home, so he is all fresh and fluffy too!

2 Paws Up is my go to doggie daycare when I’m visiting. My two pugs love it here. Staff is super friendly. There is a large dog area and a small dog play area which is great for my boys. 2 Paws Up also provides grooming. Pricing is great. $ 30 for a full day of daycare. The best part is it’s only $ 15 for half day of daycare (up to 6 hrs). That’s amazing! You can’t beat that price.

We’ve been dropping our Australian shepherd puppy from when she was 3 months old at 2 paws daycare. She always gets so excited when we’re even near the place! When she was little she was with the small dogs and even though that section is smaller than the big dogs side she’d come back super pooped out and wouldn’t move an inch for the rest of the day. This is after four hours play time and 2 hours nap time. Now that she’s bigger she goes to the big dog side and loves it all the more. I’ve even noticed that she started playing better with other dogs since she started going to this daycare. And the fact that you can check on them makes us happy just because even though we can’t be with her it’s nice to know she’s happily playing. She doesn’t even miss us when she’s at daycare! And that’s how I know she really loves her daycare!

I have been taking my dog, Lucky here for the last two weeks. He loves it! I drop him off on my way to work and pick him up on my lunch hour. He does the ½ day doggie daycare. He gets to play with other dogs and gets some exercise. The prices are very good, the location is great and best of all Lucky is a happy, tired dog when he gets home! I definitely recommend this place for boarding/​doggie day care. You can also watch your dog on the webcam from your computer screen while he is playing! I am a very pleased customer! Alana & staff are great!

So, since my first review, we’ve actually boarded the fur babies twice more with 2PawsUp, and each experience was better than the last! And I’m getting ready to give them a call about an upcoming weekend we’ll be away for, and realized I unfortunately never updated my review!
Alana is beyond caring and I think she’s really going to make 2 Paws to ‘go to’ boarding and daycare place for many, many people, not just us! Again, love the webcam, love that they care so much for the animals and their emotional wellbeing.
Looking forward to having our pups visit them again!

2 Paws Up is our Frenchies’ (Stitch and Stella) home away from home. Although it is a cozy place with many doggies, Alana and the staff make you feel comfortable about leaving your fur-​children and ensure that each of them will be given plenty of attention. The staff is very hands on and attentive to every little pooch that walks in. This is apparent from the day you bring in the dogs for an evaluation. They are able to give you feed-​back on how your doggy did that day (ie, if they had eaten lunch or played well with the others). Alana especially is in-​tune with all of the dogs and know each of their personalities. They are very casual and make you and your dogs feel like part of the family. Other doggy daycares have continuously rising rates as they start growing and hiring more employees who cannot seem to communicate with each other (ie. front desk people have no idea about what’s going on with any of the dogs in the back). 2 Paws Up has very reasonable rates and have very generous time periods for half day (up to 6hrs!) The only one con that I can think of (which is nothing they can help) is that there is no outdoor area for the dogs to roam or relieve themselves. My dogs are so excited and happy when I go pick them up that they have a wrestling match in the car then drop dead from exhaustion. I think we will be taking our girls to 2 Paws Up for a very long time

Brought my 2 beagles, paco & stinky here for an evaluation because we were thinking about boarding them here for the weekend. We had an appointment at 1030 but got there at 10. Was early but they were very accommodating. We filled out out paperwork and Anthony took our dogs in one by one to see how they do with the other dogs. Everyone that helped us was extremely helpful and answered any questions that we had concerning our dogs. One of our dogs get anxiety separation. So we addressed that. Any questions we had they were helpful with! After our dogs passed the evaluation we decided to leave them for day care. Just so we don’t just start boarding them there right away! Want them to be used to this place… I highly recommend this place!

Well first of all they never returned my call. Then the told me my dog needed to be evaluated and gave only mon-​thurs options during 9 –3. What does the person do who works and cannot go during that time? Find a better establishment who is willing to make exceptions.

Alana and staff are pretty amazing. We just brought our 4 month old Frenchie puppy, Penelope home a few days before I had to leave on a business trip. I called 2 paws up to see if they could take her in the next day before my boyfriend left for work. They told me I needed to come in for a evaluation which I was totally fine with as I too would like to see how she would adapt to their environment.
The next day my girlfriend told me she could watch our little girl however, with my girlfriend not feeling well herself she just couldn’t keep up with a 4 month puppy so she dropped her off at 2 paws up. The team at 2 paws were great. At this time I was in Seattle in back to back meetings and all I could think about was my little at doggy day care. Around 4pm I received a call from my boyfriend saying that he was not going to be home from work until really late. At this point it wouldn’t be fair to keep our little puppy in a crate until late so I elected to board her with 2 paws. Nervous leaving our new puppy with people we didn’t know I had to make the call to have her stay the night.
The next day my girlfriend was able to pick up Penelope for us as my flight came in after 7pm, when they close the doors for all pickups. She said all was good and she did great. I didn’t take Penelope back until later the next week for a doggy day camp play day. When I walked in the entire staff was so excited to see her. They all knew her, and I could tell Penelope was super excited to be there.
When I picked her up later that day she literally fell asleep in her carrier about 2 minutes into our drive home, which is a 5 minute drive. I couldn’t be more grateful for all the 2 paws have done for me in such a pinch.
PROS:
Evaluations to see how your puppy does in their environment is a great idea.
They have a full puppy salon there for all needs.
They love your dog just like the do their own!
I can see my puppy through the puppy cam during play time which is a MUST!
CONS:
Or should I say con. I wish they were open for pick up to at least 8pm. I sometimes have long hours and with traffic coming from Sunnyvale can take longer then expected.
Thank you Alana, and the 2 paws up crew!

— Free evaluation
— Two play areas
— Webcams for the play areas
— Friendly staff
— No tour available for customers to evaluate their environment
— Package deals available to choose from
— No reservation needed for daycare
— Full day daycare is from 7 am to 7 pm, and half day is 6 hours
— Require 2-​hour nap time between 12 – 2 pm
— No pick-​up/​drop-​off during nap time
— Always wipe dogs paws before pick-​up
— Now accept more dogs, which makes the play areas more crowded and staff busier
I was a loyal customer to this dog daycare. All of the staff are super nice and the facility is clean; I would give them more stars if everything remained the same as before. I understand that they have a 2-​hour nap time policy, but recently I found out that the nap-​time is becoming longer and longer; there was one time they even closed up the play area at 12:30 and kept the dogs in the kennels till 4:00! That is 3 ½ hours! If my dog will be locked in the kennel that long, I might as well just lock my dog in my house! Very disappointing.

SUPER LONG REVIEW BUT IT’S A MUST!
My boyfriend and I decided to go on a weekend getaway and needed someone to watch our pup. I came across 2 Paws Up on Unilocal in my suggestion and I found out they were only 10 minutes away from my house! How convenient! The reviews were great and I decided to call and check it out. I spoke to Alana and made an appointment to come in for an evaluation the day of. I met Alana and she introduced me to her team. They were all so nice and chill. I felt a really strong positive energy after talking to them. A guy took Kiba out into the facility to see how he was with the other small dogs. He was really shy and kept running away and hiding. It worried me a little, but Alana reassured me that it would be helpful to put him in daycare or boarding to help build his social skills. So I agreed to board him for 3 nights/​4 days (Friday-​Monday). We got the new client deal $ 30 per night.
That day, I came home and started to get worried and contemplated on canceling, My boyfriend said I was overthinking it and brought up the idea to take advantage of the 3 half-​day package for daycare to see how he is before leaving him for a whole weekend. Thankfully I did! We put Kiba in daycare for 2 days before the weekend and I love that we were able to watch him on a camera throughout the day. He was hiding and running away from the other dogs the first 2 days and they had to separate him with lower temperament dogs to keep him calm. The high energy was too much for him. However, by the day we had to board him, he was playing with all the other dogs! I was so happy seeing him run around and playing.
My boyfriend and I called the facility every day to check up on Kiba while we were away. Every time they picked up the phone, they gave us a great update and told us who he was playing with and how awesome he was doing. It was really considerate of them and reassuring!
On Sunday, it turned out we were heading home earlier than expected and I asked if we could pick up Kiba a little after closing because I couldn’t stand another night without him. Aly, who was working the night shift, was awesome enough to let us come by and do a quick pick up after hours. She called to let us know she got him ready for pick up and fed him. Once we got there, Kiba ran into our arms safe and sound and even a bit more happy! He actually came home more mature and relaxed too!
Something that I have to mention is that I owe Alana the biggest thank you for being so great and considerate! I was super indecisive throughout the process and constantly making changes to our plans for boarding, but she had no problem accommodating to all my needs. You’re the best!
2 Paws Up is the place for us and I will definitely refer all my doggy parents here! We will be back more often for daycare and boarding! :) THANK YOU ALANA AND YOUR TEAM FOR TAKING SUCH GOOD CARE OF KIBA!