Allegiance Moving and Storage

DO NOT USE THIS FIRM. Their sales people were good on the phone but as soon as we had confirmed the booking things started to go wrong. We received many calls before our move date asking if we would like to move it to a later date. We said NO as we were all scheduled for entry /​departure dates. On the day of the move they did not show up. We called and spoke to the driver who stated he would be there in 2 hrs. 4 hrs later still no sign of them. Called again and they said they were on their way. They turned up 6hrs late and were useless. (Broke a chair etc) They packed up the truck by 9pm and then refused to unload (or unlock) the truck at the new location until we paid over $ 1000 (quote was for $ 225) There was no way to negotiate. We HAD to pay to get our stuff. I was going to call the police but it was already midnight and we just wanted our stuff. I am reporting them to the better business bureau. They are nothing but crooks.
I AM PRETTY SURE THEY USED TO BE CALLED ALLEGIANCE MOVING SOLUTIONS. Check out how bad those reviews are!