Apex Marble Inc

We’re currently remodeling our house, and Gorge and Kalama were extremely helpful in helping us select the kitchen marble that we needed. Since there are always variations in color among tiles of a particular design, we were wary of what type of tiles we would get. Gorge and Kalama both were really kind and patient in helping us get the exact tiles we needed.

This is yet another update based on my experience yesterday. We were very happy that the owner finally agreed to compensate for our wasted time, and had told him we would mail a check after receiving the new invoice. Less than 3 hours later, a woman called wanting me to pay my unpaid bill. She was not very polite and after explaining many times that I had already mentioned a few hours prior I would mail a check once receiving the invoice, she kept focusing on the fact that the job was done a week ago. I had to explain many times that although the job was done a week ago, no one from their store ever called me to figure out how they were going to clear up their mistakes until after I posted a Unilocal review. Their communication at the store is lacking and some of the employees need a lesson on costumer service.

I purchased a prefabricated counter-​top for the double sink vanity. Their price and installation seemed to be inline with the rest of the stores around. Their person came out and did measurements for the template.
During installation day I was out but my general contractor was overlooking their work. Overall quality of installation and prefabrication deserves 1 star. Sink holes were cutout incorrectly with very uneven gap between sink boundary and marble boundary, which ranged from less than 0.5″ to almost 1″. Same was for the alignment of the counter-​top to the back wall and the cabinet, on the left side bullnose extend1 3/​8″ and on the right it 2″. From this it was very clear that despite previously taken measurements they did not use the template to properly cut the counter-​top.
Then it gets more interesting with Raj. My counter-​top came with backsplash, which I asked to have delivered to later decide if I want to have it installed. For some reason, Raj remembered that I said no backsplash needed, but I only meant that no side splashes were needed. End result backspalsh was not delivered. Raj and I got in an argument of who said what. He want an additional $ 50 for the backsplash delivery — I disagreed. In the end he won and had to ask my contractor to pickup the backsplash. This to me shows how a potentially more serious issue will be dealt with should one arise. Reading other reviews I can clearly see a trend here.
Not recommended. Definitely do your own research for outside installation.

Raj was so awesome to work with!!! It was simple and straight forward and he was there while all the work was getting done, making sure it was done well along the way! Thank you Raj and the guys at Apex marble! My quartz counter and sink are awesome and I can’t wait to come back when we are ready to install the backsplash!

When we began the remodel of our Master Bathroom, we were feeling overwhelmed by the many choices for tile, flooring and counter tops. We were very frustrated with the big box stores, and the lack of assistance they offered. When we stopped at Apex, Jorge was so patient in helping us look at many options. We went back a few times before making a final decision, and again Jorge continued to offer excellent customer service. Mario and his assistant (sorry I did not get his name, he was very good) did a great job with the template and installation, in a timely fashion. We had a small problem with sizing but thanks to Elena she had Mario out that same day to correct it and we are thrilled with the final product.

So many great things to share about our experience.
Showroom — fantastic selection, great prices, Gorge (sales) felt like a family member from the get-​go. Zero pressure so I had no idea he was the sales guy. Love that.
Pricing — very competitive as it should be. There must be 50 counter mfgrs in the area. they know what they have to do to get your business. high quality service with affordable pricing.
Lead time — as promised, my counters were installed within 8 days of template creation.
Above and beyond — Julio the installer drove up a second time on a Saturday to «measure twice, cut once». We live in the hills so that’s quite an effort to make sure the job would be done correctly.
Strong recommendation from us.

After my wife and I searched several granite and marble shops, we finally found something we both liked at Apex Marble Inc.
We worked with George and he was a great help. He guided us through the process of selecting the slabs, laying out the counter top templates on the slabs and getting the fabricators/​installers dialed in for delivery of the finished product.
We’re very happy with how the whole process went with Apex from start to finish, and the installed granite looks great!
I recommend Apex as one of your stopping points while searching for granite or marble.

Its been 1 year and my marble still looks excellent!!! For anyone who is contemplating whether to get marble over granite… I am SOO glad I picked marble as I have always loved the look but was afraid of the staining. I have 2 kids and we drink wine and have red sauce all the time and it does not stain! Now, I am very clean, I wipe up every night but it is just as easy as having granite. Thanks again Raj for the recommendation and honest truth about marble!

Apex Marble has great options and their prices are pretty much unbeatable from what we experienced. We looked around (a lot), all the way up to Hayward down to Gilroy where we live, and Apex had what we wanted and their pricing was crazy good. We worked primarily with Rick. He was patient and really took the time to explain the process to us. We had an issue with the marble after installation, not their fault, it was a factory issue, none the less, they came out and looked at it the very day of the call, and worked it out for us so everything was perfect. Their installer was ON TIME every time, (hard to believe right?) and really good. We chose an expensive marble (though their pricing was great), and they did a really nice mitered edge for us throughout the kitchen. They cleaned up after they left, and were very careful not to damage our hardwood. They have a big crew and got a lot done in good time. We were very impressed and will go back for our bathrooms and laundry room next! Thank you Rick!

Upon settling into our new home in WIllow Glen last summer, we had a number of projects we wanted to begin tackling right away. One of the projects was doing a refresh to one of out bathrooms with staying true to original vintage charm design. We went to Apex Marble Inc. to have them custom cut a white carrera marble vanity top and contract to have them do the installation. We figured this was a great way to also understand the quality of the slabs and how they would perform on the installation and customer service. Based on their high Unilocal ratings, they were a top candidate to do our countertops for the upcoming kitchen remodel if they did a good job on this small project.
Well, thank goodness we did not hire them for the kitchen countertops project. I would never recommend Apex Marble to any friends or family. What should have been a straight forward easy project turned into a major inconvenience and hassel in dealing with Apex to get them to correct the mistakes they made.
Here is a brief sequence of events —
We took our new Restoration Hardware single vanity to Apex and selected a white carrera marble top to be cut to fit this vanity. We also left with Apex the purchased sink and facet set we wanted to incorporate into the vanity. They had these pieces for a couple of weeks at their shop so they could cut the marble to fit, including the holes for the faucet and the backsplash.
A few weeks later, Raj called to say they were ready to come to our home to install the vanity. The installer came into our home with no protective coverings for his shoes as he carried the mable vanity top walking across our hardwood floors and set the mable down on our floors and propped it up against the wall with no protective covering underneath. He then went to his truck to get equipment and began gluing the vanity top and installing the vanity to the bathroom wall. After several minutes he came out and advised us that the backsplash they cut would not fit. Now mind you… they had the sink, the faucet at there shop for a few weeks so they could ensure the measurements and cutting of the holes were correct. Also, due to where they cut the holes in the slab, there was not way they could reduce the thickness of the backsplash piece to fit.
The worker on site, called Raj who indicated he would ensure we were taken care of and they would correct the problem. Well to make a long story short… THEY DID NOT DELIVER what we contracted for. Raj advised there was nothing they could do to correct the backsplash but he would send over his installer to correct and polish out the scratches on the surface. To add injury to insult —Raj arranged to have his worker come the first time at 5PM and the worker stil had not show up for 40 minutes after that time, so we left and advised Raj we would need to reschedule. This happen 2 more times. Finally the worker came and did some polishing that ended up making the marble look worse. Preiously it had a significant white tone and after he «fixed it», it became more gray and surfaced more inclusions.
By the way. this job cost us $ 950– and all Apex did to appease us was offer a $ 50 discount and left us with a unfinished vanity. Athough, this was a total waste of money as we will need to get this redone, it was invaluable learning that this is not a company i would never do business with again!

we remodeled bathrooms and recently our kitchen and ended up buying all our tile and the kitchen countertops from Raj and the Apex team. They were terrific, prices were very fair and mostly I just developed good rapport with Raj. He’s a total straight shooter, confident but not pushy. I checked out most all the other places in the San Jose area. I appreciated that Raj engaged, spent time with me discussing the process and generally put me at ease over a really big spend for us. In addition, we were able to do the kitchen job with one slab, it was tight, but Raj spent the time working through the details. We ended up buying the White Macaubas quartzite and were really happy with the results and especially the installation team. Felix and his team busted it out ahead of schedule and were a pleasure to deal with. Obviously, I’d recommend Apex.

We recently had to replace our Stove top and found upon receipt of the new one that it didn’t fit into the existing cut out. I called at least half a dozen places and most of them weren’t willing to come out for such a small job. Not only was Apex willing and able to come out to make the needed modification, they were able to do it immediately! I was stressing with thanksgiving right around the corner that I wasn’t going to be able to get my new stove installed in time. Apex came out right away, made the cuts and the new stove fit perfectly! They laid down plastic on the floors before they did any work so there was no damage or mess. I am so grateful I found them!

These folks are either selective about their customers or didn’t want their slab measurements exposed. I found Juanita fiddling with her personal things in the office. She was very friendly until I asked to have the slab measurements verified and then she literally disappeared. She had said she would be right back with a tape measure. After quite a while, I walked over to her office and found her working on some other paperwork. She had no explanation other than she was suddenly busy. So yes, Ricky, Raj, and Juanita are good greeters but I can’t say much beyond that. 10% is supposedly the standard discount, but on my first visit Ricky only offered me 5% unless I bought more than 2 slabs. Feels like a car dealership.

Raj & his team are very professional and completed the work before time. Pedro, the installer has very clean workmanship, especially at the seams. Had a great experience working with Apex Marble overall.

Here are some «after» pics. Next month they install the granite in our inside kitchen.

In the spring of 2014, my wife and I searched through all of the usual spots near Junction Ave. in search of the right piece of marble and the right shop to help us cut/​install our new kitchen counters… luckily we wandered into Apex Marble. From the moment we entered the shop, Raj’s knowledgable and straightforward approach, friendliness, and good humor made us feel right at home. Within a short amount of time, we had settled on 2 beautiful pieces of Carrera Marble, a reasonable installation fee, and a fast project schedule (which was well-​adhered to). Unlike many of the other shops who wanted to sell us a slab and then point us in the direction of a cutter/​installer who might be able to help us, Apex Marble offered the logical solution; offer both material and labor at a fair price. Neither material nor labor was cheap, but we ended up with a beautiful kitchen counter that we’ll enjoy for many years with no regrets.
Last month we purchased around 450 ft^ of porcelain tile from Apex Marble. Again we found a material we liked at a competitive price. Juanita was very helpful throughout the entire transaction and quick to email and/​or call with any updates or questions.
We are now in the midst of having two bathroom counters made by Apex Marble, and I have no doubt we will be similarly pleased by the results.
Apex Marble has become our «go to» shop for stone or tile, due to consistently great products and friendly service.

I came here during my lunch hour and Juanita really went above and beyond to find something that would work for me. The marble turned out great!

We remodeled our kitchen and purchased a Sea Pearl Quartzite — ~ 134″ x 78″
We were able to use the same single slab for the counter + back splash and island. Raj worked closely with his staff to enable our vision.
The fabricators were easy to work with and the entire process was well coordinated.

Very nice work by Apex Marble for our master bathroom. The original piece I selected did not work out as planned. I was sort of in a panic, but Apex was very accommodating and we were able to find a replacement piece and still kept the same installation date. Service is excellent! Definitely recommend them!

Raj and all his staff at Apex Marble are the absolute best. We had spent several frustrating months researching countertop materials for our kitchen and bathrooms, and within half an hour of stumbling upon his store, and with a bit of guidance from the staff, found the perfect marble for our home. Most of the slab yards we visited had great slabs, but an overwhelming amount of inventory to comb through, with no prices on the slabs, and no one to help us. Raj makes things so easy for his customers — he has just the right amount of high quality slabs so as to not overwhelm someone with too many options, the prices are clearly marked, and he gives you all the help (or time alone to discuss) that you need. Any time we visited the store, we felt like his most important customers.
His fabricators and installers are also true artists and committed to doing perfect work. They were on time, or called in advance to say if they would be slightly delayed due to another installation, they were respectful of our home, and thoroughly cleaned up afterwards. Even several months later, we still get compliments on our countertops anytime someone comes to our home.
Raj is simply one of those good, kind, honest, hardworking people that loves his work and loves to take care of his customers. He made the entire experience so pleasant, and we wholeheartedly recommend him.