Aqua Clear Pool & Spa Service

I called this pool service and spoke to a guy named David. I emailed pictures of our pool and pump that needed to be replaced, and kindly asked him to send me a quote. The email I got back was basically, «Sorry, can’t help you.» No reason, no explanation, nothing.
I guess I won’t describe how this made me feel, since people get sued nowadays for saying anything negative. So let me just say this…
«Wow!!! What an awesome company to hire to fix your pool an pump!!!»

Dave knows his stuff, he is a nice guy, and he does good work. If you want your pool repairs done right the first time, these are the people to call.
Thanks Dave:)

Dave the owner of the company is very professional and knowledgeable. He has many years of experience and is willing to explain and answer in detail any questions you may have. His quotes are more than fair and the quality of his work is outstanding. I would recommend this company any day.

My pool heater is about 13 years old, and it has been causing me a lot of trouble for the past 2 years. Another reputable pool service company (call them Company A) replaced the exact same part (the flow valve) twice during this period, and they also replaced another part called the thermister. They pointed out that I had a problem with spiders and cleaned out all of the gas openings that were blocked by spider webs. Six months later, the heater was having the same problem (cycling on and off, taking forever to heat the spa), so I thought that I should try another company that I respect (let’s call them Company B), but the owner of that company told me that Dave at Aqua Clear would be the best person to help me with this problem.
Dave initially tried to help me solve the problem on the phone, explaining how I could use a bent paper clip to clean out the gas openings, in case they were blocked. One of them was, and I was able to clean it, but the problem persisted. So I asked Dave to come out and take a look.
Dave is a smart, friendly guy, and he was able to solve the problem in short order. It turned out that the new flow valve had broken, probably due to poor manufacturing. He gave me a lot of good advice about my pool, and he spent some time rummaging around in his well-​stocked van for a replacement flow valve but couldn’t find one. He promised to come back in a couple of days with the part, but to my surprise he showed up again about two hours later, having driven all the way to the parts supplier. His pricing was considerably less than I had paid at Company A because he only charged me for the piece that had broken, not the entire flow valve.
I ventured to ask him about the not-​so-​good reviews he has received on Unilocal.He has strong feelings about people who pump him for information and then turn around and buy their equipment on the internet, based on his recommendations, cutting into his potential earnings. I can’t say that I blame him, even though I have been guilty of the same behavior on one occasion in the past. He is right in feeling that we need to support local businesses, or we may find ourselves without readily available expertise when we need it.
I got the impression that Dave is an honest guy who really tries to do the right thing for his customers. He isn’t trying to gouge people, judging from the facts that a) he tried to help me solve my problem for free on the phone, and b) he charged me much less than his competitor for the same replacement part.

They charge way too much for such little work. Their guys are over here for all of 5 minutes each week. Every month I get a bill for additional fees, «extras» such as pool salt, chlorine. Seems like they do «extras» every single time they come in the little time they are here so, my monthly bill is about 33% more than what I was expecting to pay each month. Very frustrating! Look around, many other pool services out there that are on the up & up and what your expected costs will be and guaranteed they will spend more time actually cleaning (ie. scrubbing tiles) rather than dumping cleaning supplies in your pool and charging you for it.

I love Aqua Clear Pool & Spa Service. I have had them service my pool for the last 13+ years. I have never had any problems with them. Barbara and Dave treat me wonderfully. Always willing to help me. Saved me a fortune by doing a pool evaporation test when I thought I had a leak, and Dave did it personally. I feel like I’m treated by a valued customer. Recommended them to everyone I know that has a pool. Love them!

Wow, what a piece of work Dave is. I asked him to come over for an estimate on upgrading my pool heater, filter, and pumps. I asked a lot of questions, because I like to understand my big decisions. When the conversation turned to costs, he quickly got frustrated with me when it became apparent that cost was a factor and I didn’t want to overpay. «I’m not cheap», «I can’t compete with the internet» and «I don’t need your business» were his comments. Basically a big fat «F– you if you are cost conscious, I’m here to bilk you». Finally, he just up and left without finishing the conversation because he realized I would not be taken advantage of.
He could have had my business, at least for labor if I ended up buying parts online… but I guess he wasn’t interested because he wouldn’t get the parts markup. In the end I still need the labor done so I might have chosen to pay the markup, but he wasn’t willing to hear me out through the decision process.
So if you’re looking to over pay, you might consider Aqua Clear.

I use Aqua Clear for pool equipment repair and replacement. The pool pump failed and they came out and replaced the unit with a new variable speed pump. Fast and reasonably priced their work is top flight. I have been using Aqua Clear for the last 4 years. If you have a thorny pool problem these folks are your best bet.

We have been using Aqua Clear Pool & Spa Service for over 10 years and we have only GOOD things to say about them. The owners are good people and their service people are always friendly, respectful of our privacy and very helpful. They visit our home every week to take care of our pool. Any time something breaks, they are very quick to fix it. They bend over backwards to please us… and they do just that. I would highly recommend this company.

Even one star for this biz is too much. Their service sucks big time. AlwAys have to talk to their answering machine. Charge too much for the little they do, keep hiring and firing hence u see a new pool guy almost every 3 – 4 wks.