Artistic Tree Service

Artistic Tree did an amazing job reshaping and trimming trees in my yard yesterday. Trees that seemed unattractive were pruned and shaped very beautifully. In addition, Artistic tree removed a lot of ivy by the roots and weeded our backyard. We have been our own gardneners for years and our backyard was very overgrown. Artistic Tree was very fairly priced. The crew was skilled, professional and hardworking. Hans and Susan were very professional and easy to work with. I would definitely recommend Artistic Tree. I love my backyard again!

OK this company is just horrible, they didn’t even cut my trees! They cut my neighbors and my car happened to be parked in front of there yard… So instead of asking my to move my car they piled huge piles of tree branches around my Audi!!! And after I was able to get my car I see there’s a dent in my door! I called the company owner and he said he would fix it but now ignores my calls!!! Horrible business practice!!! I hope he loses his company! Please do yourself end your neighbors a favor and do not hire these people!!!

My husband and I used this service run by Hans Vandenberg and a woman (sorry, forgot her name) who seemed to be a project manager.
The gentleman who called us weeks before was polite and consistent and never pushy. Was very informative on what they could do for our trees. He set up Hans to come over and take a look at our three eucalyptus trees that were about 40 feet tall.
Hans was prompt and he and my husband needed only about 10 minutes to discuss the scope of work. He scheduled it for the following week.
A day before the scheduled service the woman called and discussed what would be done and all was agreed upon.
On the day of their arrival (December 8, 2013) she called me in the morning to remind me they would be here within a 2 hour window of time. They did show up on time. Hans and the woman walked around our back yard with their crew and reviewed the photo’s my husband had printed out for them. To make it clear for all involved he used a marker to show exactly which limbs he wanted taken down and others that he only wanted trimmed back.
His crew listened attentively and they all agreed on the work they were to perform. I must say the crew did a WONDERFUL and COMPLETE job. I was able to check up on their work twice with them and see how things were progressing. I saw them referring to our photo’s several times so that made me feel good about their quality of work. The guy who was holding the rope and guiding large limbs down answered all my questions and was very polite.
From the time they got to work till the time they picked up every last branch and swept my porch clean all together it was about 1.5 hours. They were very careful to not let any branches land on the fence between us and our neighbors.
They were also careful of my nearby roses and nothing was damaged.
This crew does a thorough and professional job. We are very pleased with how the trees look. They must have taken down at least 12 – 15 feet of height on two of the trees so that’s a lot of wood.
They even cut up a bunch of the branches into logs and neatly stacked them for firewood.
The only drawback, for which I am knocking off one star, is the woman (who seems to be like a project manager) and I agreed that they would also chip out two tree stumps for $ 150.00. I was on the phone with my husband discussing it before they began work and she was right there with me. I really should have gotten it in writing from her at the time because when it came time to pay she said it was $ 250.00. I’m going to chalk this up to my perhaps not hearing her correctly when we were on the phone with my husband and it really is not that much more. I’ll know to get it in writing the next time.
But even with that they seemed well organized, kept me apprised days before their visit, and she was always polite on the phone and answered all my questions.
I would DEFINITELY recommend this tree service again to any of my neighbors.

They cold called me and I scheduled an appt. Did not show up at the appointed time and called hours later with an excuse. Rescheduled and was late for that appt. They did a horrible job and I will probably have to have it done properly next year. Do not use!

They cold-​called my wife one day, and tried to sell her on trimming our trees. After she asked for references (which to their credit they did provide), they switched to a very aggressive and annoying set of marketing calls. No way will I go with a company that is pressuring me that aggressively.

BAIT & SWITCH !
We had a firm quote on removing a tree of $ 2000. This is the same tree Artistic had just worked on ($ 1200 worth) 2 weeks before. They arrived on time (men and trucks) on the removal day but said they needed to talk … the price for removal was now $ 2800 instead of $ 2000. The reasons were: it would take 3 days instead of 2, the fence would have to come down. It is impossible that they didn’t know of these issues when they made the original estimate because they had just worked on this tree not two weeks ago!
We told them to get lost and suggest you also do the same.

this tree service is absolutely amazing on the quality of work and how they show up and keep there work done on time they did my palm trees recently and i got to tell you there pros

Mario is the one you want to speak to. He did a professional job trimming my tree and shaping it for more growth. I would call them first if I have any other tree needs.

Didn’t show up, didn’t call, answered the phone when I called, but didn’t respond, they were talking to someone else! PFFT!
Glad that they didn’t show, now that I saw what terrible reviews they have.

Did a quick and good job at removing a dead tree for a reasonable price. Was able to come out the same week.
Reason for 3 stars instead of 5 is that they did not come when scheduled. We rescheduled for later in the day, but still came much later than rescheduled for. But, they were available via phone to call and talk to and did eventually show up and do the job.

Don’t waste your time! Guy came around to ask about trimming our palm tree– claimed he had work down the street the next day and wanted to keep the crew busy all day. Husband said he needed to ask me and would call him back. We agreed, and called him to tell him, but got his partner who said he’d pass on the message. The next morning, he wakes us up to see what we’d decided, because he’d never bothered to check for messages. He also agreed to remove a tree in the backyard and said he’d be back «in a couple hours» 5 ½ hours later, no one has shown up and no one is answering the phone– and there’s no way anything will be done today, at this point. So an entire holiday wasted waiting around on people to show up who can’t be bothered.

Artistic Tree service cut down a tree in our neighbors yard and I found them noisy, careless and inconsiderate. Tree parts dropped all over our fence and yard as they had little concren or control about their surroundings. They damaged the fence and fiberglass awning between our yard and the neighbors. The neighbors are only renters and didn’t complain much because the service did clean up the remains… o repairs to the damage was made and I had to do all the cleaning of debris in our yard. Upon discussing this with the apparent boss, I just received a lot of lip service about sending someone over… they never appeared. I would never hire this company!