Astro Jump of San Jose

I was a little worried when Oak Meadow Park would only let us choose from 4 bounce house vendors, 3 of which got terrible reviews. But Astro Jump was terrific. Their prices were competitive, they called the week before the event to confirm, and they showed up on time.
The driver, Troy, set up the bounce house, and carefully staked it to the lawn. The stakes and ropes were flush with the ground so no one would trip over it. He even cleaned every inch of the floor! Before he left he showed us the power switch, throttle, extra fuel, and fire extinguisher.
The kids of all ages loved the bounce house. Troy returned on time to dismantle it.
The only disadvantage was that they only took cash (no checks, no credit, no online payment). I was surprised that, given their volume business, they don’t have a Square or other smartphone attachment to give clients more payment options. So I took off a star for that and the initial curtness of the guy on the phone. But otherwise very satisfactory!

These guys are amazing. Price was good, they came in and set up without my help, left plenty of time for the party to end and took it away, completely seamless and the kids loved it.

The highlight of our summer block party! We had a block party for all of our neighbors where we closed the street off. We needed a vendor that was on the city approved list (Sunnyvale) because it was on city property and that’s how we found Astro Jump. Every time I called Zack was very helpful and courteous.
We ordered the 3 in 1 bounce train. It has a bounce room, and then a slide to the exit. It was extra long and impressive. Everyone thought it was wonderful. It was clean and of good quality. The kids loved it, and it made the party. :)
I have to give huge compliments to our driver Troy. He went really out of his way to make sure the kids got as much time as possible, giving up his own time. This is a man that really puts his heart into his job, and cares about the happiness of his customers. Although the whole experience was great, I will make sure to call Astro Jump for my next occasion because of Troy going above and beyond expectations. I’ve owned businesses, and it is really hard to find employees that care for the customer as if they were as invested as the owner. Hold on to this one Astro Jump, he’s a gem!

I booked astro jump after another company wasn’t returning my calls. I booked about 4 months in advance. We got the pink and purple castle. I wanted the carriage but since we were having it at a park it wasn’t allowed. They called a few days prior to confirm the booking and to give me the delivery window. The day before the event I received another call shortening the 30 minute window to an exact time, that was great! He arrived right on time as scheduled. If we ever need a jumper again, we would definitely use them. Very reliable and the price was very competitive. They charged less for 5 hours of party fun (6 hours counting having them set up 1 hour prior to the party) than other companies I contacted wanting them for only 3 hours. We didn’t plan on having a 5 hour party until they said we get it for 5 hours. Kids enjoyed it very much. Would definitely recommend them!

I had been in a pretty bad spot and needed a jumper and dunk tank on pretty short notice. They came through without hesitation, customer service was amazing, and made sure they had everything set up in plenty of time before the event started! Staff was very helpful when they got there. Once I told them where things needed to go I didn’t have anything else to do, they took care of it all! Such a relief when planning a big event!!!

BEST JUMPER RENTAL IN SAN JOSE & SANTA CRUZ!!! Stan is a great guy and made extra sure our event was taken care of. He was very accommodating and made extra phone calls to me to make sure that everything was delivered and setup as we needed. He went the extra mile… which you don’t see much of these days from many businesses. We will most definitely rent from them again… and again… and again.

Rented an inflatable slide for my nephews birthday party over the weekend. I have to say that their people were prompt and very professional. The unit we rented was the pirate ship slide. It was in great shape and all the kids really enjoyed playing. Will definitely be using their services again. Great service.

My husband found this place only by driving by, he told me they had a huge pirate ship and it was ginormous. So I looked it up, my daughter was having a big 5^th birthday party. We ordered the «Royal Princess Carriage w slide» it was a HUGEEEEE hit! Everyone LOVED LOVED LOVE IT.
They came really early to set up. I never had any problem interacting with any of the employees.
Our neighbors would slow down while driving by just to look at it, some even stopped their car to take a photo. I had so many compliments from our guests.
I would definitely order from them again :)

Another year, another jumpy!
These guys are awesome! My sons party was Mickey Mouse themed so they brought a castle jumpy house that had Mickey and other Disney characters on it… it even had a little basketball hoop inside which was a surprising plus!
On the phone, Zack was always friendly and accommodating. Called me the week of to confirm, just like he said he would. Drivers were on time, friendly, double checked where I wanted it and completely wiped down the inside before they left. They were back on time to pick it up and were super quick with tear down.
Can’t wait for next year!

Great place, courteous service, fast and clean. They brought the ordered items exactly on time, made sure appliances are working and even cleaned them up again on the spot to make sure everything was spotless. The equipment was in a very good condition, clean and they left plenty of supplies for my daughter’s party. I had a big inflatable castle, popcorn machine and the sugar-​cone maker, all worked perfectly and provided oodles of fun for my 30+ guests. Will order again! What I loved the most was the letter from this company which they sent after the event thanking me for the business. Personal touch like this goes a long way!!! Thank you guys!

When renting a Jumpy house I sort of expected a lower level of service… but with these guys I constantly blown away with their articulate and clear communication.
The day they show up to set up the massive Jumpy house (with my 8 year old son watching with anticipation and excitement) they guy couldn’t have been nicer and easy to work with.
The kids had a blast and when and if I ever need a service like this there is only one place I will go… Astro Events.

Teenage B-​day party — how to keep them entertained. Ordered a jumping castle, cotton candy machine. Both a huge success — who would have thought?. More than a huge success — had to limit the number of teens in the jumping castle they liked it so much. One word of caution — we overpowered our electrical supply and had to run leads to neighbors house — we had a lot of things needing electricity besides jumping castle ie heaters, dj etc. However Astro Jump was at the end of the phone and willing to send someone out to help us but we sorted out. Astro Jump staff was great. Helpful on the phone, delivered on time, professional and hassle free. Definitely recommend.

Zack was very helpful from selecting a 4 in 1 to informing me about the delivery and pick-​up from the park and all of the other details involved. All the staff that I encountered, including the drivers were very professional. In fact, the driver that delivered the 4 in 1, wiped it down before leaving.
Although it wasn’t for a defined birthday «party» and used for entertainment for the children at the barbecue, I’m very happy that we had one. It was a huge success and my son enjoyed it with his friends.
The only con that I had, it’s too bad that Astro Jump doesn’t accept a check or credit cards at the park. It’s a minor thing for me, and doesn’t change my decision to want to use Astro Jump again. Thanks to the team at Astro Jump.

Total fail. We rented the Margarita Machine. The guy showed up over an hour late. I asked him some questions on how to use the machine, but he said he didn’t know how to use the machine. He did fill the machine up with water & the margarita mix and said it should be ready in an hour or so. Well long story short the mix never froze, even after 2 hours. I called Astro Jump to tell them it wasn’t working. They suggested it wasn’t working because it was to hot outside. I brought the machine in the air conditioned house and waited another 2 hrs and it still didn’t work. I was pretty disappointed since we planned to serve the margaritas as the main party drink & we were not prepared to serve much of anything else as the choice beverage:(
When I called the office to let them know that it was still not working after 2 hours in an air conditioned house, they did offer to give me my money back. (Oh great thanks for not charging me for a product that didn’t work!) I had to keep leaving my guest to check on the machine and go to the store to get other drinks.
Very disappointing that I could not get better service from this company.
I would not count on this company for your important event.

I can’t say enough about this company. We had a large party at our house and ordered 4 big inflatables+popcorn machine+ 5 carnival games+air hockey table.
Everything went smoothly; from getting the quote, to placing the order and getting the inflatables. The guys were more than helpful with setting up everything
and making sure all is safe for the kids and adults to play. Extremely professionals and courteous. Will definetly use them again and I higly recommend them.

Zero stars! They claim to serve Santa Cruz County, but because their employees complain about delivering to Felton they refuse to do business in this area. LAME! Plus, I had to call them after I sent my 3^rd email request to them and not one reply from them! Sad excuse of a company! The guy actually said don’t bother calling the san jose store because I’ll just get him again and he doesn’t want to drive out this way from Capitola… even though they deliver to San Jose! And no pick ups either… there are other bounce house rentals in santa cruz that will work with me, and I will gladly repeat my business with them. GET A BUSINESS CLUE ASTRO JUMP! BUHBYE!

Long overdue review…
Love love love this company. Have been using Astro Jump for the last 6 years and will gladly use them for the next 20. The customer service is great, every time! Friendly knowledgable staff. The drivers are always nice and on time. Peter is our favorite… really nice guy. Good rates and their jumpers are in good, clean condition.
Pros: Nice group of people, from the manager to the phone staff to the drivers.
Always on time (usually early) delivery
Good rates, clean and good condition jumpers.
Cons: None!

These guys are so incredibly easy to work with. I was very impress.
The guy who owns or runs this place is completely on top of it.
Maybe you can hunt around and save $ 10 – 20 by going somewhere else.
Maybe there is a place that has more bounce houses.
I don’t know if this place is the cheapest or has the best inventory but the service was awesome.

We’ve always rented from this place when I supervised and ran events at the school I work at. They always show up WELL before necessary, set up where you want it, run the plugs (even when they’re hard to get to) and take off. The reservations are always super easy and the service is great. They are always prompt.
Here’s how much I love them: I am trying to plan another school event, but I couldn’t get the jump houses and obstacle courses I wanted because another school reserved them for that day! So, after doing some research on other companies trying to find the pieces I want, I decided I don’t want to risk it and we’ll just get simple bounce houses instead of the fancy ones we wanted. I’d rather have awesome service with something good than sub par service with a questionable product.
Astro Jump: you’re fully endorsed! :) Thanks, Jake, for the awesome service.

I was throwing my friend a going away party before she moved back to Japan, there was no UFC fight that weekend on pay per view, so we decided to do one ourselves in comfort of our backyard. I contacted Astro jump and made some inquires for a boxing ring w/​gloves for the date, and the staff responded to my email inquiry pretty quickly, price wise there were a few companies that were close, however after comparing them on Unilocal on a few of them scared me off.
When I spoke with them on the phone they also gave me an option for an overnight rate on the jump house, they took my information down and we set the date. They were to drop it off at 5 pm and would pick it up the following morning, but they arrived 45 minutes prior to the designated time to set up and make sure that the inflatable boxing ring was in good working order. We had an awesome night, full of laughs, fun little «mock» fights and if anyone had any energy left, jumping around till you passed out. Although that could have been from other influences. ;) Everyone had a blast that night, and this company is extremely professional and well organized. Additionally if you can swing an overnight rate, the price is quite reasonable although honestly depending on how fit you are I’m pretty sure you’ll be tired out half way through the night.
Oh yes and there will be a rematch coming sometime soon… I just gotta work out the contract details with a few of the fighters on the next card.