AZ Dental

I love this place. From receptionists to all the three dentist’s I met… they were fantabulous. A cavity started below an existing filling (and hence hard to see from outside or even in X-​Ray) and I went to two different places before landing here. One place quoted hell lot even though I had an insurance and in another place I was told that I don’t even have a cavity. I went to see Dr. Patel in AZ Dental and he helped me out. Now my wife also visits this place

Initially I had an okay experience here. I was able to get seen on a short notice for a chipped tooth. I got here and was asked to pay an exam and X-​ray fee. I believe it was unnecessary because my chip was visible and not low enough to hit the nerve. After the short «exam» by the doc (I say that in quotes because it was just him saying, «ah yes you have a chip»…thank you captain obvious), I was given a quote of $ 245 for a tiny chip. In my opinion that is way to overpriced for something that took less than 20 minutes to fix. After my appointment I left and then later called the same day and requested for an itemized statement. I was told it would be ready for pick up the following week (which was understandable because the Thanksgiving holiday was coming up). I have just walked out of the building fuming because not only was the statement not prepared for me to just grab and go, the idiots manning the front desk couldn’t figure out how to print it out correctly… claiming their insurance person made a mistake and they need to get it fixed in order to print an accurate statement. So after driving in traffic after a long day, not only am I statementless (yes I know that’s not a word), but I now have to wait and see if they are actually going to fix the problem and email me the proper documentation. All in all DO NOT WASTE YOUR TIME AND MONEY HERE!!!

As if I didn’t have bad experiences here already I went in for my ortho appointment on this month and got told I would not bee see because I missed my last months payment and I was ok with that because I forgot to update my new bank card but they also told me that had missed 3 more payments in the past I told her that was not possible because I been keeping track of all the payments and I been paying every month they even have automatic payments. Anyway they told me they have those records and I need to prove that I have been payin so I need to bring my bank statement. So WTF do they do with the records and all the other statements that I have showed in the past do they do this just to screw people over or what! I don’t get it! It’s so frustrating ! And i also called because i want to go leave the Bank statemets to clear everything but they said they would call me Back And they never did

Looking for nice and friendly office staff or a dentist you can easily get along with? Well AZ dental is loaded with super friendly and outgoing people! It’s such a happy place. Who would have thought a visit to the dental office to be a splendid one right?
I wanted to visit the office at least a few times before writing them a review. I’ve learned through experience that most dental offices seem super friendly and helpful at first until they take you for all your money then they don’t seem as nice anymore. Western Dental in particular !!! Do not go there !!!
The receptionist there are very friendly and professional. Myhoa schedules all of my appointments and makes sure no time is wasted. I’m always seen on time and never have to wait long hours for my scheduled appointments such as in other places. Finally a dental office who knows how to schedule appointments! Yippee!
There’s only one Dentist at this office and his name is Dr. Patel. Aside him his side kick Delma/​RDA. Both work so well as a team! They explain in every little detail what is to be expected. And their techniques seem effortless and procedures are painless. I was super nervous and dreaded feeling pain during my x-​ray and deep cleaning, but both ended up being a walk in the park. I’m so glad and am looking forward to all of my future visits!
Absolutely exceptional dentistry! I highly recommend changing dentists if you are having problems where you are at now or just simply looking for a dentist. It’ll save you a lot of headache and time!

Biggest scham I’ve ever seen went to get a clean for this dentist made all these x-​rays i didn’t charged my insurance for it didn’t even get my clean up i originally went in for they started bullshiting about how i had to do so much to my teeth and its like $ 6000 got scared off ofcourse went to another dentist got a deep clean which i needed and my insurance covered it, but i needed a copy of my x-​rays went in they said i had to pay $ 25.00 to get a copy of my x-​rays –_​– so i pay it then the reception says she will be sending it in 72 hours it really doesn’t take 72 hours to attach a file and email it worse place ever i wouldn’t recommend

The one star given is for the clean office and equipment. This place used to be really good. I have been coming to this dental office for over two years now. I was quite content with my original dentist but apparently they changed the system, and now they got a new and only one dentist at this office. The new dentist, Dr. Patel?, cares more about *selling* you stuff than actually focusing on your dental well-​being:
1) As soon as he met me, he talked about braces and kept talking about it again and again even when I told him I wasn’t interested. I told him I’m fine with my smile and chewing food, but apparently he acted as if he knew much better and kept going on about how I should have a consultation session with an orthodontist. I told him I’m not interested in spending over $ 5,000 for something I don’t need and his response was, «it’s not much, just about 3 – 4, maybe 5 thousand or more.» WTF?
2) He wanted me to have deep cleaning because the hygienist said I had a «little bit of irritation» on the gums. Well, no s***, the hygienist was cleaning my teeth for like an hour (usual 6 months cleaning procedure) and he wasn’t doing a superb job, so the gums could have gotten irritated in the process. What displeased me tremendously was, this dentist didn’t even bother to check the gums first before saying I would need deep cleaning. He just said let’s do deep cleaning — mind you, this was right after I told him repeatedly no on his sales pitch on braces.
3) He asked me how long I have had my fillings, and after I told him it’s about 2 – 3 years, he looked at it a bit and recommended that I get more fillings although my current fillings are fine and I can chew perfectly without any discomfort whatsoever. He kept trying to scare me by saying I could get cavity and bone loss if I don’t get this new filling for a tiny little gap that he said was there — I didn’t see it on the screen when he showed it. The worst part? The price quoted by the receptionist for this unnecessary procedure cost more than the original fillings. Seriously?
I don’t mind doing deep cleaning or new filling if I like the dentist and I was convinced properly that he got my best interests. Dr. Patel obviously failed this test and I would be looking for a new dentist for my next check-​up.
My advice to the firm that owns AZ Dental offices: sell less aggressively and create a friendly ambiance again where patients feel like dentists got their best interests.

This was the best dental experience I have ever had! I broke my tooth randomly on a Saturday afternoon. I was panicked because I have meetings on Monday and can’t go in missing teeth since I was a main front tooth. They took me last minute and literally created a tooth for me at least to get me through until I can get it crowned! This place is amazing

I had a wonderful experience at first. The staff were very friendly and talkative and Dr Hashemi was also very friendly and caring. After the first teeth cleaning my teeth were a little on the sensitive side… I have never had such high end technology and was not sure my mouth was handling it that well. However, I had a 1 – 2 cavities which he filled appropriately and also an old on I had he replaced it. These ended up falling out or something and we needed to re do them. Insurance checked out I got a free toothbrush! wow, everything was working out nicely!
Then, after he re did them, I guess he went so far into the enamel that we now have to do… a root canal! WHAT?! how does a root canal come out of fixing an old cavity?! I was hesitant and In a lot of pain after he supposedly «fixed the problem». now I have worse problems… I was just going to do what the dr recommended and get a A ROOT CANAL if it was necessary
I called him and he knows I was dissapointed it ended this way, but I had to leave. He did apologize and I know he was sincere but still, the pain was unnecessary.
I went to another dentist and he did very little and it was fixed. the pain went away on its own. where on the other hand, the other dentist would have done a root canal… Just saying.

I have been to this dental office a few times. Once for a teeth cleaning and another time for a cavity refill. I forgot the name of the dentist that worked on me, but she was very polite, professional and fast. Once I got inside, I was greeted by the secretary and then within a matter of minutes I was in the dentist chair getting worked on. I was in and out in about 15 minutes tops! That’s pretty good if you ask me. My last dentist, I was in line for about 25 minutes before I even got in the chair…
I will keep going back!

This place is PHENOMENAL! I’ve been to many dental offices but, none of them have made me feel comfortable as the Dr. and staff working here. Dr. Aulakh is very kind and caring. She was very informative and thorough with my cavity filings and teeth cleaning. The staff and Dr. didn’t try to sell me anything i did not need, like other dentist have in the past. Definitely not going to be needing another dentist. This is the place to go, if you don’t like visiting the dentist.

This is a great dental office! They have competent staff who is kind and caring. Because it’s a newer facility, their equipment is fantastic and the environment is very comfortable. I am not the biggest fan of going to the dentist and their facility makes me feel more relaxed and the staff does a great job of this as well. I will definitely be going back!

updated review.
Ravi the General manager called me and worked everything out. Assured me that what has happened isnt protocal and greatly appologized for it. Because of his generousity and his kindness I will be going back to this location.

UPDATE:
This problem was finally resolved. The dental office contacted our insurance and reimbursed the amount that was overcharged during all this time.

As if my previous review wasn’t bad enough, that was before I got a crown. The crown they made was improperly sized that they had to use the drill to change the size so much so that they ended up with a *hole* in the crown! They didn’t tell me though. When I went to my regular dentist for a follow-​up, they noticed. The crown they placed was also completely off in color.
Instead of going back to AZ dental to re-​do the crown I went to my regular dentist because he has been far more competent. When he removed the crown with a hole he noted that the post they created to put the crown on was enormous, and that’s why the crown didn’t fit right. Needless to say my regular dentist fixed things and I have a new crown that is perfect.
I called AZ dental to get my money back for the crown since they botched the job, but the manager is never able to take my call. And I have never received a call back. Talk about poor customer service.
Please save your money and your time and go somewhere else. You will be glad you did!

My mom age 85 used this office. Lots of work was done on her which was over priced and a second dentist told us it was not necessary. It took many calls to get her deposit back.

First time going here! I really appreciated the excellent customer service and the fact that they give you a price breakdown before starting treatments. The front clerk was super helpful and nice, she helped me resolve some insurance problem I was having. This place is pretty small and I am not sure where my time went but I was there for a while. The prices sounded pretty reasonable and my insurance covered my first visit so I’m happy about that.

I visited this place a few months ago and I liked it and didn’t. The reason I liked it is because the assistant and the dentist were imformative and professional and showed me areas of my teeth which had problems. The reason I dislike this dental office is the ridiculous prices. I had about 4 small cavities and they wanted to charge me $ 500 for each filling? Uhhmm. no, thanks. I had to bargain with them to drop the price. They were pretty stubborn about it too, but after a few minutes of firmly discussing how that is a ridiculous price… they dropped the price. I won’t be coming back because of this.

Everyone at this office is so welcoming! the receptionist is so helpful and everyone greets you with a smile. I remember my first time getting my teeth cleaned, the room was so cold as I was laying down on the operating chair and the dental hygienist noticed and brought me a blanket!
Before they start any procedure on you, they have a breakdown of what you would be paying for, what your insurance is paying for and you never leave the office feeling as if you’re being gypped. I recommend this place to all my friends!
EDITED — -
I use to love this place. but their scheduling system seriously sucks! I tried to reschedule my appointment with their online system (that apparently doesn’t work because they never confirm with you on time). Then they move your appointment to the side and try to reschedule you to a later date. They’ve tried to contact me by phone but I was busy and was not able to return the call, and two days before my appointment, I get an e-​mail and text to confirm my appointment (which I reply back to accept) then the receptionist calls me telling thee-​mail was a mistake and it was sent out later than they wanted. NOW I CAN’T GO SEE THE DENTIST BECAUSE MY APPOINTMENT IS PUSHED OFF FOR ANOTHER 2 WEEKS.

I always find it interesting the fluctuation in reviews for any business on Unilocal.With that said, I am in a great debt of gratitude to Dr. Hashemi, and his amazing staff at AZ Dental.
Most people do not enjoy the dentist, and I took that to the next level, by neglecting going to or seeing a dentist for almost 10 years (do not do this, the dentist may be «expensive» or a «hassle» or something you «dread», but believe me, do not do this).
I had to make an appointment as quickly as possible due to a very serious pain I was having in my tooth. Luckily for me, they were able to accommodate me in one day, which was about all I think I could have handled due to the serious pain that seemed to only get worse after a few days.
The staff was very nice and made me feel comfortable. One of my biggest problems with the dentist is the «holier than thou attitude» most offices seem to have, or at least leave you with such an impression. I didn’t feel pressured or belittled in anyway, and that to me is something that you can’t necessarily find everywhere.
As I said I had not been to a dentist in a long time, and my mouth is full of problems, but those shall slowly be fixed. Dr. Hashemi is a fantastic dentist, very gentle, and listens, I told him I may need more than the usual amount of numbing shots because my body does not seem to react as many others do. He took his time and made sure that I was ok the entire time.
His technicians, or other assistants were all on top of their game as well. Matt, one of the assistants who I dealt with prior to my procedure really knew his stuff, and explained some helpful intricacies of when and how to brush and floss, and when the most important times are. Beyond that, he did a solid job of getting my x rays even though I could barely bite down on the left side of my jaw.
I didn’t get the name of the other woman who helped Dr. Hashemi, but she was great as well, I was extremely nervous and mainly worried about the pain during the procedure but she was there the whole time to keep everything calm. She also had the difficult job of assisting in a tooth extraction, which in some cases, mine for example: was a horrible mess and turned out to be much more time consuming than usual. She did a great job of keeping all of the extra stuff (blood, tooth bits, puss) out of my mouth, or from me swallowing it, and for that I can’t thank you enough.
Their payment plans are very reasonable, and I can’t understand why anyone on here would complain about prices, Dentistry is expensive, sorry people, but that’s the bottom line.
Yet again I’d like to genuinely thank everyone at AZ Dental for their professionalism and compassion for the work they do.
I am not the type of person who Unilocal,in fact this may be my first, but it was necessary, and the least I could do.

Had to come in because my wisdom teeth had a cavity and it was killing me. I paid something around 600 or so for eating one tooth pulled. After they told me the price I was on the maybe end and then they told me if I came the day of the oral surgeon would be there and would give me a discount if I paid cash. The office was very clean … However everyone there was trying to up sell me or sell me other service. I just want one freaking tooth pulled. They estimated all these «problems» that would cost around 4k … Yeah no. Finally I got it trough their thick skulls that I just want the single tooth pulled … Afterwards they had the audacity to tell me to pull my other there wisdom teeth (which all grew in straight and doesn’t bother me) because it’s «no use» GTFO, the office manager lady was really annoying
1 star for cleanliness
1 star for taking me in on short notice
1 star for the oral surgeon because I didn’t feel a thing. Heard so many bad things about wisdom teeth pulling but I just felt pressure and 5 minutes it was out. Also probably because my teeth was like another other one in my mouth and grew in straight, just a cavity
Minus stars for constant upselling, annoying front desk manager lady ugh she is not the face of customer service