Baskin-Robbins

The girls working there Friday night were really sweet. I love how they stay opened until 10 and how helpful they were with picking out a flavor. I always get the same thing but my lady is very indecisive. They were really patient and even let me eat mine while she was deciding. We made sure to leave a tip. This will definitely be our new br

I come here often to get a cappuccino blast. Every time I come the owners have such a friendly greeting. The order comes through very quickly. I make this is default Baskin Robbins when I need a little caffeine pick me up or I am I the mood for something sweet. The staff are also very friendly.

Of course Baskin & Robins ice cream is Baskin Robins ice cream no matter where you get it scooped. The service here, especially from the «older lady who stares at you & doesn’t help customers» she is I believe to be the owner. Her attitude was very short & a bit rude. As she passed the waiting customers onto the girl to help everyone, as she slipped in the back… They were busy, thats the reason to jump in and support your staff! Why make customers wait more?
Ill be driving the extra mile to the Bernal Road location–

Awful customer service. The lady who served me was super rude. I went in with a email coupon of buy one get the flavor of the month free. It’s a coupon I have seen often but have not used. I would expect them to know their coupons. She was trying to accuse me of taking advantage of her. She told me she’ll «trust me» I told her to read the coupon. The man there (my guess the owner) looked at it and said I was right. I was incredibly pissed!!! If I didn’t have a newborn waiting for me I would have left and gone to a different baskin robbins. She had a rude comment for everything I said. I left her with the advice of knowing the coupons for her customers’ sake.

Terrible service, I asked the Asian girl for and ice cream with hot fudge, she gave me a lot of ice cream and little chocolate fudge, please could you give me more hot fudge and she replied: I can’t, my boss don’t let me, I asked how much it cost t put more hot fudge and she told me $ 1.18 more, and $ 3 dollars for the ice cream incredible! If I go to Mc Donald’s they will give me the same chocolate sundae for cheaper price and if I ask for more, the people will said yes, no problem in a nicer tone that this girl, I don’t plan to come back ever again, lost a customer for the terrible service!
No vayan te cobran mucho, te cobran por todo y te tratan mal!

This Baskin Robbins is located in the same plaza where Bill’s Café is. It is SUPER small! But what does that matter if your purpose is to just get ice cream right? When you walk in, there is literally an ice cream display to the left of you and then you have to walk to the back part of the store to see the other flavors. There is very little seating inside but they do have seating outside also. I’d say the store is «narrow» if I could describe it. The worker who helped me was very nice.

This place would have only gotten 2 stars if it were not for the very friendly cashier and owners.
My boyfriend wanted to show me this wonderful chocolate milkshake he got here as a child. I love the location that this store is located at, next to a cute little diner/​inn. It was a wonderful afternoon and we found parking right in front of the store. We walked in and was immediately greeted by the nice cashier. We ordered a large chocolate milkshake and were both very excited out about it. It’s nice that you can see your drink actually made in front of you. The owners were there and they smiled at us very friendly.
When our drink was done, it was unfortunately one of the worse milkshakes I’ve ever had. It tasted like there was barely any chocolate ice cream and way too much milk and ice. The ratio was completely off. We kept drinking it, hoping it would get better, but it just tasted bland. It was surprisingly expensive and definitely not worth our money. Needless to say we won’t be coming back to order any drinks again.

Over $ 8 for two regular one-​scoop icecreams? How? Why? I don’t get it. It’s ice cream, not caviar. And it’s not a modern, posh café where you are spending money on a pretty place to sit. Place is outdated, and not cute. I can get 2 gallons of ice cream in the store and enjoy it on my porch. Major overprice. MAJOR!

My husband and I used to come here all the time. Today will be the last time. We both got a single scoop on a cone and when it was time to pay, the cost was unbelievable. We could have gone to the grocery store an purchased 2 gallons of ice cream for the cost of our 2 scoops.

This Baskin Robbins is my favorite because not only is it so close to home, but they have so many flavors compared to the other Baskin Robbins in the area! Definitely more than 31 flavors. Their cakes in the freezer are nice too because they have so many flavors in each size and all of them are decorated really nice. The counter help is also very friendly. They always offer the guests samples. Finally, they have a very clean environment and friendly owners. Love this place!

Friendly counter help. Not a lot of space. Usual ice cream.

This is just any other ice cream BR just like the many others expect that the owners are a cute, elderly couple. Very sweet and nice people. . Always makes my sweet ice cream treat even sweeter !

This location is the best. They always have my favorite banana nut, baseball nut and love potion when in season. Plus for the price you pay, this place is not stingy at all when it comes to giving you a big scoop of ice cream.

September 14^th 2012 6:45 I witnessed the skinny kid drop waffle cones on the floor and the girl working there picked them up and they both put them in the case for use.
I also saw the girl stick her ass on the counter twice to climb over instead of walking 10 feet to the gate. I also witnessed the skinny kid do the same thing. I won’t be back if either of those two are there. Just gross and uncalled for! The owner needs to something about this!

I mean. 31 flavors. can’t really go wrong.
Bilingual staff would be a plus. my friend and I had to translate for a family.
Chocolate Chip Cookie Dough. nom nom nom nom

The woman working there is very kind and makes conversation every time I head in her store. She lets me try multiple samples, is patient, and is happy to get me my ice cream.
Baskin Robbin is delicious. Coldstone is a bit too creamy for me to the point where it actually feels watery (but it was yummy and one day, I will try it again). The Haagen-​Dazs in Oakridge mall has too little flavors.
I’ve turned to frozen yogurt now, but whenever I have a craving for ice cream, I come here.

It’s been years since I’ve came back to this location. I stopped by today because I had to go to Orchard Supply Hardware to pick up some carpet adhesive since my feisty dog bit a whole chunk off while I was gone. But back to the point… they have some really good customer service here. It was hot outside so when I came in, this place was pretty packed. The guy that was working here was really busy, but he made sure that he knows I am in there waiting and actually came up to me like 3−4x saying that he’ll be right with me. He ended up apologizing like 3x for the long wait. I understand cause the people he was helping before me kept asking for samples. This place is the same as I remembered it to be yearsssss ago. I used to go here in highschool… it was actually one of the first few places that I would meet my date back then. back in the days haha. But the ice cream is good as any other Baskin Robbins. and I still love their frappuchino shakes!

A nice friendly store to get your ice cream/​sundae fix. clean and well lit, i always choose nutty coconut in a wafer cone… mmmmmmmm

As far as mid-​range ice cream goes, Baskin Robbins is legit. I prefer Coldstone or an old-​school parlor — but BR is solid nonetheless.
Tonight I had a single scoop, Oreo Outrageous. Chocolate Fudge Ice Cream with Oreo Cookies and a Ribbon of the White Oreo Cream. Maybe one of the best scoops of ice cream that I’ve ever had there. Almost was like a moist cake it was so hearty!
My wife had the usual boring Mint Chip, but I can’t fault her… it is a classic!
They also have chrondog Ice Cream Cakes and Sundaes. A great treat in the summer heat.

Dear Baskin-​Robbins,
Took my two boys for ice cream after dinner last night. Eldest son got a cone with two berry-​something flavored scoops; younger one, a cup with 1 scoop of cookie dough; and I, a small soft-​serve scoop on a cone. Totalled $ 10.37. Ten. Dollars. 37cents. Really? REALLY?!