Bay Area Airport Shuttle

Still having nothing but good things to say about them after using them for 6 months now. Great customer service with an outstanding price.

Excellent service! The guy was just really nice and professional with his job always smiling. You can easily call him and arrange your trips. Highly recommended!

I had to go to SFO airport suddenly to pick my friends and I called this company to pick me from my home and go to SFO to pick my friends. My driver jay came 10 mins early as the time schedule. He waited with me for my friends to come out. He is a great and relieve driver. I extremely recommend this shuttle company and I’m always gonna call them for future business.

As good as it gets sums it up! I was worried because I’d never used this shuttle service before and because I had a 3:15 AM pick up time, but was encouraged by their ratings and reviews, so I took a chance (biting nails hoping to not miss fight!). The driver showed up 10 mins early, loaded our luggage, and swept us off to the airport with a smile and friendly manner. The best review I can give this service is that I would use them again and I’ve recommended them already.

When they were 10min late we called to check. The dispatcher had to contact the driver and call us back. I called them back and was told the driver had a «punctured» tire. He would get another driver to us but it would be 15 more minutes. We were now running 30 min behind. I asked him why his first driver did not call to arrange for another vehicle to cover us, he had no response. We cancelled and called Über. Poorly run and not reliable.

I was in charge of making reservations for transportation from my house to sfo for all 6 of us. I booked with Bay Area Airport Shuttle and was happy that I did. The driver was friendly and on time. The price was competitive and they had good service.

excellent service. smooth ride and professional experience

After all these 5 star reviews, we reserved online a week before leaving and got a confirmation email from JT. This was for a Saturday morning, and we just needed a ride from Sunnyvale to SJC. I had scheduled a 6:10 AM pickup for a 7:40 flight. We weren’t too worried since we had TSA Pre check in and wouldn’t have much of a security check delay.
At about 6:15, I called Bay Area Airport Shuttle and asked where our driver was. He asked my address and said he would check and call me back. Several minutes later, we got a call from somebody else asking if we are in San Jose, not knowing the address at all! I asked him «you mean there’s nobody on the road coming to pick us up?». It was only then that I discovered that this guy didn’t even work for BAA Shuttle, but rather for American Cab! Unbeknownst to us, the shuttle company had farmed out our ride to this cab company, and even they didn’t seem to know about it. American Cab was great, the guy that finally picked us up, 25 minutes late, did 85mph on 101 and we got there only 3 minutes after boarding was closed. They still let us on.
It turns out the cab ride to SJC was cheaper than the shuttle, and I cancelled the BAA shuttle as I consider them unreliable. BAA wanted $ 49 and there were plenty of shuttles/​cabs waiting that would take us for $ 35.

Just had a drop at SJC. Driver was very prompt (5mins early), and very helpful. Flying with a 1 year old is taxing enough. Easy to set up, and they texted the night before for verification of time. Will use these guys again.

Fantastic service overall. I messaged Jay T through Unilocal about my requirements when I was already on board a flight and had flawless service. Kumar (the driver) showed up on time at SFO airport and even without having a U.S. Number I managed to coordinate well and was home in no time.

Got all 6 of us to the airport safely. We needed to car seats for both of our kids and they were able to provide that at no additional charge. Our driver Sammy was really friendly and he came to our location on time. Even on the way back from sfo airport he picked us up on time. Will use them again in the future.

Excellent service from Bay Area Airport Shuttle. I was panicking because I had 10 people coming in at SFO airport and needed to make last minute reservations for them to get them to San Jose. I called bay area airport shuttle 3 hours ahead of time. I talk to Jt and he said he can transport 10 people from SFO to San Jose. Not only he gave me a competitive rate but he made arrangements so he can pick up my last minute clients. Jt has excellent customer service and runs the company really well. The driver Sammy who picked them up was also really friendly.

Outstanding customer service from Bay Area Airport Shuttle. They have always been on time and the drivers have been really courteous. I know all of their drivers because I have been using them for over a year. All of them have been really nice JT, Sammy and Jay. They gladly accept credit cards and have competitive rates. They use square for credit card processing which makes it easier for me to get a receipt. The receipt is automatically emailed to me every time I use bay area shuttle. This shuttle company has young drivers who know there way around the area and know what customer service is. No grouchy old man who is always yelling but a pleasant young man who is courteous.

I would like to give 5 stars for outstanding customer service. Bay Area Airport Shuttle has been a reliable taxi service when it comes to picking me up from SF to dropping me home in San Jose. They are very friendly and the rates are great! Thanks Sammy and Jay for great customer service.

Bay Area Airport Shuttle has been taking care of all my transportation needs for the last year. I choose Bay Area Airport shuttle because its a reliable company with friendly drivers. When i come back from my Asia business trips they welcome me back home with a smile. Once I get in there van It feels like home.
They have taken me to sfo and sjc airports. Also they have taken to me to my client offices which are scattered all over the bay area.
Courteous and reliable shuttle company. I forgot to mention they have competitive rates and best service for the rate.

Driver JT was awesome. He was very friendly, on time and helpful. I will definitely call this service next time.

Punctual, courteous, reliable. Other companies take longer or give you attitude if you keep them waiting. The driver in this case was super friendly understanding and respectful. He also wasn’t talking in the phone the whole time.
A service like this is worth its weight in gold when you consider how much safer and more responsible it is than risking driving under the influence. I’d call them again for sure.

Just like the other reviews my driver was JT. He was awesome and had a really good conversation with him on the way to sjc airport. The taxi was clean and Jt was nice. Yellow Cab Airport Taxi also picked me up from the sjc airport to Palo Alto. Great Service Overall.

Called to get picked up and the guy was early! Really great service from JT! He even a scheduled a pick up for the next day! If you’re going to need a taxi in the San Jose call them and ask for JT, he’s awesome!
Subtracted 2 stars for not letting me know you weren’t going to be at the airport when we made arrangements YESTERDAY.
Ok, I gave the 2 stars back because JT apologized… don’t do it again lol.