Ben & Jerry’s Ice Cream

I had a meeting around the corner, and my mom and I both had a craving for ice-​cream. We stepped inside and started looking at the long menu of delicious ice-​cream choices. After trying out two different flavors of ice-​cream I got a chunky monkey in a chocolate dipped ice-​cream cone, while my mom had a scoop of Cherry Garcia. We paid and left, and had the best ice-​cream ever. We will be back soon next time we have a craving for ice-​cream. It is located next to a pizza my heart and a yogurtland.

Giving two stars only because the workers were super cool. Pretty embarrassing to explain to customers that you’re pretty much out of most of the flavors… For weeks now. Couldn’t order most of the items on the menu because there was no ice cream. Come on Ben and Jerry, regulate your stores.

Only one employee working with line out the door. She kicked ass and was still very friendly!

Anyone ever have that 1030 ice cream craving? Well that was me tonight, looking on Google to see what was open I found that Ben & Jerry’s was open until 11. I show up at 10:40 and THEY’RE CLOSED! Blasphemy right? Thanks for runining my night, and probably week at that. Never going back, I’ll be taking my ice cream talents and tastes strictly to Baskin Robbins aka 31 more flavors than lame Ben & Jerry’s.

Let me start off by saying this review is solely based off of customer service (mainly because I never got to actually purchase anything). My boyfriend and I decided to stop by Ben and Jerry’s Friday night on our way back from a sharks game. We regularly enjoy ice cream and With this shop being only a couple blocks away from my boyfriend’s apartment, figured it might be a new place for us to frequent.
I will admit that we did walk in the door at 10:45 (the shop closes at 11). But I was hoping to grab a quick scoop of ice cream to bring back with us. I noticed there was one male employee cleaning up and about to start mopping. I walked over to the counter and began looking over the menu, hopping that the employee would come over to help me. Not only did he not come over, he blatantly ignored that we had even walked in. It almost seemed that we were invisible because he never looked our way. After standing there awkwardly I got the hint that he wasn’t going to help me and sheepishly told my boyfriend that I had changed my mind. I left feeling awkward and ignored. We will definitely not be visiting again and will stick to driving 15 – 20 minutes to Coldstone, instead of walking 5 minutes.
I understand that it was late, but he could have at least acknowledged us.
All in all, awkward and disappointing.

LOVE LOVE LOVE Ben & Jerry’s. I was traveling through with my mom so of course we had to stop. I got vanilla ice cream with rainbow sprinkles in a waffle bowl.uhhhhhhhmazinggggg. There vanilla ice cream is just like heaven in your mouth. I haven;t even tried any of their other ice cream flavors because I just love the vanilla ice cream too much! WILL FORSURE BE BACK

With B&J’s ice cream, how can you go wrong?
Had the Chocolate Therapy and Coffee, Coffee BuzzBuzzBuzz together. Great combo. My wife had the Phish food which is always a good choice. This was my first time to have the Chocolate Therapy (chocolate ice cream with chocolate cookies & swirls of chocolate pudding ice cream) and will definitely have this again.
And the people behind the counter tonight were super helpful.

Was here for the free day of ice cream. Some protestors talking about how Ben and Jerrys sell and host events in Israel, which were bulldozed land from the Palestines, but I don’t know if they should be the main concern. Anyways got the chocolate flavor and it was heavenly. I don’t think I had chocolate ice cream in over a decade. Probably won’t come here again because I’m not really a dessert guy. I just happened to be there during the promotion, so with that said, it’s still good ice cream. Maybe others might find it worth it to buy.

Ben and Jerry’s is not reliable. DO NOT order an ice cream cake from this place.
Today is my father’s birthday. Yesterday I ordered a custom ice cream cake on-​line and requested to pick it up today at 12:30. Their website seemed a little sketchy, so after I submitted the order I immediately called the store to confirm they received my order. After a little searching, they found the order, read me my name and pick up time of 12:30. Obviously, someone at Ben and Jerry’s saw that order because they told me my name and the pick up time.
At 12:30 today I called to confirm the cake was ready to be picked up. There was no cake! They lost my order! Some how, in the last 24 hours, they lost the order that they had just confirmed the day before. They tried to tell me they never got the order, which isn’t true because they read my name and delivery time to me. Someone at Ben and Jerry’s saw that order and now they’re lying and trying to blame it on their website.
Now I have no birthday cake and my dad’s birthday party is at my house at 5:30 tonight! Thanks, Ben and Jerry!

Today was such a disappointment I had place my order on Monday for a coworkers birthday. This was the first time I have ever ordered an ice cream cake with them. I figured that since I’m a fan of their ice cream that trying out a cake would be amazing. When I went to go pick it up it wasn’t even in their system. One of the guys working was arrogant and keep saying «I only have one cake order, and it’s not for today…» the other guy seemed lost and confused and even got a little rude when I was taking to him about their website.
They showed me the cakes they did have ready and the selection was sad… very sad. they had three super small cakes or one large cake. Any who to say the least I went to Baskin Robins and was able to pick out a cake. Go to CREAM if your looking for a sweet treat their ice cream is wayyyyy better, and if you’re ordering a cake from them don’t… they could care less about your business.

This place rocks! Good ice cream then awesome service. The guy who served us was every helpful and energetic. He really lighted up the mood, while we were there there were a lot of people waiting to get their tasty ice cream and he would greet them very happily and did not stress! This is nice but this guy made it better!
Thanks!!!

Tried milk and cookies & mango sorbet, on free cone day (April 13). The milk and cookies was absolutely delicious, a nice combo of Oreo like cookies and chocolate chip cookies with a vanilla like base. Later did I realize that I wanted to get Cookies and sweet cream, which had ice cream sandwich like cookies. Next time. I also got mango sorbet which seemed popular, since every other person exited the store with a glossy yellow scoop. It had a mango flavor, but it’s texture was gummy like and kinda unpleasant.

Nothing can beat B&J’s ice cream for dessert. Had a small cup of the Mint Chocolate Chunk, though one of my faves is probably the chocolate chip cookie dough. The employees were friendly, one of them being extremely enthusiastic. I would’ve given this location a fourth star if the inside had been a lot cleaner, instead seeing trash on the tables and floor.

Love Ben and Jerry’s, but the prices are awful. $ 4 for a scoop of ice cream. However, there are just some flavors you can’t get anywhere else! 4 stars for price, but 5 stars for flavor and customer service!

Had a late night craving for something cold and sweet and decided to come here.
Originally was going to go to yogurtland next door but it was closed even though it said it didn’t close until midnight and the guy working made me feel so unwelcomed when he glared at me when I attempted to walk in.
Anyways by now, It was literally 11:40 PM and I really wanted something else and I realized Ben and Jerrys is just right next door. It was 20 minutes to closing and I totally felt bad because I know how it feels coming in so close to closing.
The two guys working were totally sweet and charismatic and energetic as if they just started working that day and that made me forget about being that last customer lol. They were awesome and very helpful too.
I ended up with a small size of the mango mango which was delicious by the way and not overly sweet.
Ben and Jerry’s has always been a great experience and this was my first time at this location. Will be coming here more often.
Thanks! =)
Excellent service
Reasonable pricing
Awesome and unique flavors

Movies and ice cream — great combination! Went for tradition this time– Chocolate Chip Cookie dough!

Yum! A nice little treat on a very hot day!
I ordered the addicted to chocolate milk shake! Omg! Heaven!
The fiancé ordered the Coffee Coffee Buzz Buzz. It was good, but big chunks kept getting stuck in the straw.
The line was slow since there was only one worker, but that didn’t bother us!

I can only speak for Free Cone Day but absolutely clap for the employees that work at this location. It’s swarming with greedy college students that take advantage of the free cone day. They welcome everybody with smiles all day long and the smiles never stopped. The scoop was huge, so imagine what the portion sizing is when you’re ordering a single scoop on a regular day that doesn’t involve something free. I tried their Mango Mango– which was I hoping to be more tart-​y but it was sweet. I tried some other people’s flavors and they were all just as good. I can to the full conclusion that I most likely wouldn’t come unless it was free cone day or cashing in my free birthday coupon, but if I was really craving ice cream, this would be my first choice! Sadly, I found the ice cream to be to sweet for my taste buds and too sticky, but if other people like that, then Ben and Jerry’s would be a perfect option!
Again, I can’t give enough credit to the workers and employees for being rock stars!
As a side note, this location is not franchised owned!

Trips to the ice cream shop are a rare treat since I make my own. When one of my children has a bad day, or a really good one, they can count on mom taking them for a trip for ice cream so they can vent or celebrate. Ben and Jerry’s makes it special every time! The décor is fun, and the employees here rock! They’re always fun to talk to and will always give you samples and suggest flavors if you are unsure.

Okay I know what you’re thinking, you can easily go a nearby grocery store and buy a pint of Ben & Jerry’s Ice cream from the freezer section no problem. But let me tell you, if you stop by this little ice cream shop, you can get that ice cream that you’re looking for as well as a chill ambiance and super friendly service.
Not gonna lie though, when I came here at 10pm I was already thinking about making my way to safeway instead and eating some of it in the car while I caught up with a friend. Let’s be real, there’s no way that I would do that. Instead, I ended up walking through the front door and quickly glancing through the flavors that this location had to offer. Not gonna lie, I think the freezer section of a grocery store probably has more choices of flavors but whatever, I haven’t tried too many flavors. I ended up ordering Stephen Colbert’s Americone dream (vanilla ice cream w/​caramel, fudge, and bits waffle cone) because it didn’t seem as sweet as the other flavors (trust me, they’re pretty sweet). Personally, my favorite is Phish food, but I already had a pint in my freezer at home.
I walk up to the counter and the worker behind the counter helped me immediately. I wish I got his name, but he wasn’t wearing a nametag or anything of the sort. Anyways, he asked me about my day and we made small talk for a while. I ordered a small scoop of the Stephen Colbert ice cream and it honestly looked like it could pass off as a large scoop. As he was preparing my scoop, I could see that the employees like to get creative with their tips and even divided up the tip box between batman and superman fans. Sadly, I had to pay with card and it didn’t even have a tip section. I’ll be sure to bring cash the next time I come here, gotta tip the fella for good service!