Benefit Brow Bar at Macy’s

I’ve never gotten my brows done before but Edessa made the experience so great! My brows were literally a mess, but she guided me through the way and perfectly cleaned up and sculpted them. She’s also super sweet and fun to talk to, which made the experience even better. I really enjoyed my time and will for sure be coming back to Edessa once my brows grow out again :-)

Some girls were born with eyebrows on fleek and some girls were born with wacky azz brows. The latter is me. My brows used to be a pain– the hairs on my brows would grow sideways, making it hard to trim, and the hair seemed to grow in a weird triangular arch that was not attractive. Luckily, back in college, I discovered Erika– the miracle brow guru from Benefit’s brow bar. She is amazing at what she does and I can fully trust her in helping me fix/​maintain my brows. When I had my very first consultation with her, she would explain to me what she was doing to my brows and she always checked in to see how I wanted my brows to look like. Nowadays, I just leave it up to her since she already knows what to do. Erika is such a sweetheart and she is really easy to talk to. But the most important thing of all, she puts a lot of time and effort into fixing your brows and making sure your brows look right for your face. I highly recommend making an appointment with Erika if you have problematic brows like me and need some extra TLC to fix them up.
Appointments can be made by calling the Macy’s number — dial 8 for the Benefits counter and you will reach the stores associates at Benefit who can help you schedule a time. Typically, Erika is booked fully on Saturdays and you would need to call the store ahead of time in order to schedule a Saturday appointment with her. FYI– Gabby is also great and I would schedule an appointment with her if Erika is fully booked. The Benefit Brow Bar also have walk in appointments where you may be able to just go to the store without an appointment scheduled and add your name to a list where the brow specialists may be able to help you given the free availability they have that day. I would not recommend walk in appointments because it is a hassle waiting and you are not guaranteed an appointment. Its best to just call to schedule an appointment in advance.
The brow wax service is usually about $ 21 dollars. To me that is pricey, but it is worth it. Also, remember to bring cash if you want to tip because you are not able to tip via credit card. I been to other brow salons and different Benefit Brows Bars before, but I am never quite satisfied with my brow results as when I go to Erika or Gabby. I highly recommend this place!

Can I give 50 stars !!! Like seriously after a horrible botched eyebrow threading I was recommended the benefit brow bar by a friend however how lucky am I to be in the hands of the brow goddess ERIKA!!! Like seriously you the bomb girl!!! I’ve been going to her for a few months now and I’ve never had so many compliments on my brows then I do now!!! Not only does she have my brows on point. She’s so sweet and funny AF I love our convos and she also gives me makeup tips!!! Ladies!!! Like seriously you gotta try this place all the girls are very highly trained to do brows but Erika is the shit!!!

My first time going here and Erika was really nice & professional! My eyebrows look absolutely amazing and I can’t wait to come here again after a month or so. Thank you, Erika!

This review is for my girl gabby, she hooked me up! She helped me out with my butchered eyebrows who were in dire need of being brought back to life. Thanks for taking the time to evaluate, treat, and correct my eyebrows. You treated them with such grace and respect. Please if you are in need of a eyebrow repair you must see gabby!

I just got my brows done today for the first time at benefit! It was amazing and I loved it! Edessa was sooooo sweet and treated me like we were best friends haha. I bought the brow zings, shy beam highlighter, and the boing concealer! Omg SO SO worth it!

I always love coming here to get my brows done. Edessa is so fun to have to do your eyebrows. She does a really good job too!

Eyebrows & lips waxed by Edessa today! She is very nice, sweet & friendly and she saved my brows. Haha would definitely go back to her and would recommend her to my friends!

After years of searching for the perfect eyebrow lady I have finally ended my search!
After looking at reviews online I finally decided to give this place a try. Erica gave me my first consultation and I love how she explained what she would be doing to my brows before waxing them.
Erica and Gabby both do an amazing job!

Just got my brows done for the fist time by Gaby, she did such a great job and was extremely nice. I will definitely be back and would recommend her to anyone that wants impeccable brows.

I have been coming to Gaby for 6 years. NEVER have I ever gone to anybody else. If she ever moves, I will follow. She does SUCH an amazing job

I think I will never stop reviewing this place!
Gaby by far. THE BEST !!! Always impeccable with her work and herself and present herself well. I love this chick because not only is my appointment to keep my brows looking great she make the experience better and better.
Gaby as of the moment is in her vacation which was well needed due to her working so hard keeping ladies happy.
I tried rescheduling my appointment which had to call Macys.
I knew Gaby was on vacation but wanted to see what else she had available.
The girl on the phone didn’t bother to check (Macys employee) which she raced on and on about how she was out for a while and did not have anything for sure till a certain day. Same day I was at the mall an walked in hoping to see if someone could actually check the books. This girl got so bothered and gave me the worst attitude and did not want to check the books. Same girl I spoke to on the phone because I recognized the same voice. Repeated the same thing over and over like she was so fed up talking to me. I told her I knew Gaby was on vacation I just wanted to see what available times she had other than the time I had.
Long story short,
I’m pretty sure many are wondering why I rated this a 5 star.
It was a Macys employee not a benefit.
My sister needed to make an appointment since we are leaving to Hawaii mid January.
Ended up finding Erica which she seemed a little busy behind the the counter looking at the books. I called her name in a low voice and she looked up. I believe she recognized me because she smiled and said hi very sweet. Asked her about gabys books but didn’t have anything till after we were back from Hawaii. Then I ended up asking about her. Worst case scenario I’ve asked Gaby about booking with Erica incase Gaby were not in. Gaby has always spoken great about Erica but never got the chance to come to her. Speaking to Erica made everything so much better. Explained what had happened about calling in and apologized even tho it has nothing to do with benefit.
Regardless of what Erica and Gaby go through they are amazing girls and handle every situation well. Always welcome you your close friends. Even if I go to Gaby Erica is still super sweet regardless if I’ve never been to her.
I will forever be coming to benefit because they truly know how to treat girls. And there BROWS. Love you ladies

Simply amazing!
My eyebrows were looking thin and sparse. Every time I grew them out then went somewhere to get them done it was a disaster.
Now my brows look amazing! Gabby did such a good job. She makes you feel so comfortable. She had me telling her my whole life story hahaha.
She’s through, thoughtful, knowledgeable and skilled.
I’m never going anywhere else!
I do recommend you make an appointment, seems like they are always busy but it’s worth it.

Book in advance if you can! I was a walk in today and had to wait over an hour but it was worth it! Gabby helped me out today and she was awesome. She’ll took me through the process of how my brows should look and asked what shape I wanted. She showed me exactly where she was waxing and where I still need to grow my brows out. They even fill in your brows at the end of the session!

I was pretty damn happy with Erika.
I had a severe case of botched brows. It’s a long story. I got them threaded, and they came out uneven, so I tried to pluck one to even it out… it was a disaster. To top it off, my brows are naturally really faint.
I decided to do the brow tint AND wax. Erika was super professional and knew what was going on. She even did a patch test with the dye first to make sure it wouldn’t irritate my skin.
The process took around 40 minutes, but it would probably only take 20 if you were just getting them waxed.
I came out looking so much better! Erika and I were just upset that we didn’t take a before-​after photo.
Altogether $ 33 well spent. Your eyebrows are like prime real estate on your face (Beverly Hills status), so you need to invest in them! I feel a lot better about leaving the house with a bare face now that my eyebrows are cleaned up and shaped.

I usually go to Erika to get my eyebrows done, but this time I saw Gabby. Gabby did an awesome job with my eyebrows! She is super sweet, friendly and great at her job! She gave me a consultation first, which is awesome because 1) I know that she knows what she’s doing and 2) You know you won’t end up with some thin ass eyebrows. =P
Now I know I can go to either Erika or Gabby and my eyebrows will still look good. Love this Benefit Brow Bar!
Also, I noticed that the price for brow waxing has gone up by $ 1.

Erika is incredible — super friendly, helpful, and enhanced the natural shape of my brows. She discussed what she was going to do and asked for my consent with her plan before starting. She was very thorough, plus she covered up the mild redness with BB cream and power and filled in the ends of my brows, where there is less hair. My brows look natural, thick and dark with lovely arches. I can’t stop looking at them! I definitely recommend her — she is very knowledgeable and keeps the discomfort level to a minimum. Very pleasant experience, highly pleased with the results.

Erika = EYEBROWS ON FLEEK!!!
And I say that with the most sincerity in the world. I was very lucky to get a walk in appointment with her today, and she fixed my awful brows. She was very thorough with the consultation, so I knew everything that she aimed to do before the wax came out. When she was done, she showed me how to fill my brows in using Gimme Brow, which was ridiculously easy. I can’t believe I walked around this long with busted brows! Erika is all that, and a big bag of chips! Needless to say, I will not be seeing anyone but Erika for brows in the future.

Erika is my go to brow lady, she is seriously the
!!!
I’ve been seeing Erika for about a year now, and it all started with birthday brows. My brows and I have been through one hell of a journey and they’ve been tore up more times than I can even count. After getting my birthday brows done by Erika I was amazed, for the first time in a long time my eyebrows were on fleek! That’s the day I swore I’d never let anyone else touch my eyebrows.
I have had a few slip ups where I couldn’t get an appointment with Erika so I’d get my eyebrows threaded, but honestly, there is no comparison to Erika’s work. She is very meticulous and knowledgeable in what she does. She is also very personable and professional. I love coming in to see Erika because she is very good with conversation and always remembers our previous conversations.
My best advice is to seriously, book appointments asap, she’s so good she’s booked almost always 3 weeks in advance. I’ve learned my lesson when I had to cancel an appointment with her and couldn’t get another one until about 3 months later! My brows were miserable in those 3 months.
Highly highly recommend Erika at this Benefit Brow Bar location, I will continue to be a customer of hers, whether she’s still here or moves to another salon, my brows need her in their life.

Erika is so fantastic and so sweet! I haven’t had my eyebrows waxed in years (I usually get them threaded). I also have really thin eyebrows, so I was really worried too much would get waxed. Fortunately, she showed me what my eyebrows are supposed to look like and how she would shape them. She also gave me tips on how to clean up between appointments.
Definitely make an appt ahead of time. There are walk-​ins but you have to wait in between appts.
The cost is a lot more than threading, but the personalized attention is worth it. It’s $ 20 plus tip.
I also bought the brow mascara, which makes a huge difference and looks more natural than pencil.