Going to a «specialist» is nerve-racking enough. Since my Father’s diagnosis it’s been tough getting all the appointments and questions answered. From my 1st call to this office, Melony the coordinator showed us nothing but patience, caring and compassion. She handled every single detail, including scheduling other appointments for us to getting all his records. We showed up for our appointment, met the Great Dr. Bogerty. We had 6 family members and a million questions. We made our choice of care and the after care and million of calls were always ansered. My Father is now cancer free. The quality of care at this office is exellent. Long wait in the wing room at times but worth it
Ren Y.
Rating des Ortes: 5 Santa Clara, CA
This is my first Unilocal review. I’m not a writer by any means, but I do want to express my appreciation to Dr. Bogerty and her staff. I believe the best way to show her how much I appreciate what she’s done for my family and I is to write my experience. My dad was diagnosed with esophageal cancer. My dad was passed around to many doctors for over a month before we were told to see Dr. Bogerty. The other doctors could not give us clear guidance and did not seem to be as concerned as Dr. Bogerty. It was very frustrating to say the least. Melony, the receptionist, was very nice. She seemed very compassionate about my father’s issue. Melony not only requested all the necessary documents from my dad’s doctors but made it her priority to get everything ready for the last minute appointment. Dr. Bogerty is extremely patient and caring about my dad, she was very focused in understanding my dad’s complaints about how he was feeling. It was the very first doctor that I’ve seen who made me feel as if they really cared. Yes, most doctor we’ve previously seen were nice, but they didn’t seem to care as much as Dr. Bogerty. My dad’s left leg has been getting weaker for some time now. Every time my dad expressed this problem to other doctors they would consider as a separate issue and did not look further into it, but Dr. Bogerty checked my dad’s leg and expect that it may be caused by his cancer(she was right. PET scan showed there was cancer on his leg). She then continued to explain to us from the information she gathered that she was afraid his tumor(at that time it was not diagnosed as cancer yet) may be obstructing his airway. The way she explained it to us did not give us a feeling of fear or hopelessness, but she did make us realize it something urgent that must be done immediately before things got worse. She then proceeded to give us her plan of action and she coordinated with all the other doctor that needed to be involved. She took care of everything for us. The doctors from there on out knew my dad’s situation without us explaining every detail over again. I am certain it was because Dr. Bogerty have already talked to all the doctors before they saw my dad. My dad stayed in the hospital over two weeks. I saw Dr. Bogerty at the hospital almost every day. She filled us in on my dad’s situation and told us the next steps. We didn’t feel like we were left in the dark anymore. She even came in to talk to us on Sundays. One time I asked her did she ever get a day off, she replied«No» and that her patients’ needs to been seen. I must say when I first read all the Unilocal reviews about Dr. Bogerty I was very skeptical. I’m not sure why other people had a bad experience with her. She seem to be very caring and is focused on getting the right treatment in the fastest way possible. She is truly a great doctor. She’s dedicated to her patients.
Alex L.
Rating des Ortes: 1 The Loop, Saint Louis, MO
The one answering phone calls is doing a terrible service. She really succeeded in leaving you bad impression/experience.
Missy S.
Rating des Ortes: 1 San Jose, CA
This doctor does not have good bedside manner and does not return phone calls. Apparently it is okay to ignore someone awaiting the results of a cancer screen. We were scheduled to receive the results two weeks after the scan and then rescheduled again. Her office staff hasn’t been trained in customer service either.