Bridge Wireless, Inc

I have been going to this Mobil phone store for over 20 years and I always get excellent service. I recently had to upgrade my a cell phone and the salesperson took his time to explain every phone they carry and every phone carrier as well. I own a business as well and I really appreciate great customer service. I highly recommend them for all your cell phone needs. They also have an in house repair service where you could actually chat with a live technician Wow what a novel idea.

Everyone I’ve ever worked with over the past four years at this location has been fantastic! They go above and beyond to help and they are always pleasant! I go to them for everything now. I highly recommend them.

I LOVE THIS PLACE!!! My company uses Sprint and I get so frustrated with trying to get descent help from them. I found this store a couple years ago and they are GREAT! They can always solve my problems and are very customer oriented.

We bought a phone from this store in August and had a problem with it in January. We went back to get it taken care of and they sent us to a Verizon store. when arriving there, we were told that the phone was out of warranty. Turns out, Bridge Wireless sold us a used a used phone without disclosing. Needless to say, not only am I irritated at that, but now I have to take up more of my time to make a third trip.

I like this place. I have been coming to Bridge Wireless for about a year and it is usually with a cell phone nightmare. The staff handles my freak out well and always gets me back on track and out the door with my problem fixed. It’s convenient and close.

Want to say a few words about Bridge Wireless on Meridian Ave in San Jose., Went there for the first time back in November due to annoyance with other Verizon providers in this area (ie: pretty weak and disinterested customer service even though we are not difficult customers)
Wow what a difference! These people are very knowledgeable, FRIENDLY yet respectful, helpful and always take enough time to learn whats needed by the customer. No matter who we work with the experience has always been a good one and if they don’t know the answer to a question right off the top, they find out ASAP. Would also like to add the staff appears to respect each other’s skills as well and relate as PROFESSIONALS which of course carries over to the customer. Really hope the owner /​manager of this orginization appreciates the staff as they sure deserve it! The only thing I’d change would be to have the place stay open a little later but for service like this its worth taking time to get there between 9 – 6.

I have a construction company in Campbell and have used Bridge Wireless for all of my communications in the business and personal. Alan and his staff have worked with my company many years and have always been there when in need. Their attention to service is superb and always try to help me to get the best prices and the proper upgrades as needed for my staff. I think that Alan understands what is needed in these days of business and that is customer service and he has hit the nail on the head.
Thank you again Alan and staff all of your efforts.
Best Regards,
Jon Crase