The number of stars or words are inadequate to describe how wonderful Caring Hearts is. They cared for my wife as she progressed through the last 18 months of a debilitating and eventually fatal illness with skill, compassion, cheerfulness, and love. She was a demanding — frequently unreasonably so-resident but the staff always tried to meet her demands. If she was in pain, they called in Hospice to make sure her pain was controlled. The facility isn’t fancy but the care is exceptionally good.
Ann W.
Rating des Ortes: 5 San Jose, CA
My mother lived at Caring Hearts for 16 months. During that time, which was difficult due to mom’s many physical problems and issues with anxiety; we gained an extended family who was willing to make mom the most comfortable she could be. Olivia hires great staff including two cooks who make nutritious meals. Some of the care needs of the residents can be very difficult and they work well to support each other esp. when it comes to ‘the heavy lifting!’ For those residents who need additional activities; Olivia is a good resource when connecting folks with community agencies who can provide additional outside stimulation(physical therapy, memory care programs, etc). During the past 9 months my mom was on Hospice care thru Vita’s. It was an additional layer of care for the resident, staff and family, as her needs increased. In her final days with us, Vita’s provided 24 hr. nursing care which was so important to us in knowing she was given as much care as possible in order to be kept comfortable. We felt forunate and blessed to have found Caring Hearts. In this complex world of medical needs and aging parents it’s truly amazing to find a place to lives up to their name! Thank you so much Olivia and staff!
Marianne O.
Rating des Ortes: 5 Saratoga, CA
Our family had the good fortune to find Caring Hearts about 3 years ago and I am so grateful. Mom had been living in a senior community with assisted care, but a fractured foot caused her to «fall between the cracks» in the continuum of care. Post foot fracture, she was wheelchair-bound – so couldn’t reside in her 2nd floor apartment in case of fire – but she was otherwise healthy, so not appropriate for skilled nursing or the dementia unit. Off to investigate other options I went. When I found Caring Hearts and met Olivia and her staff, I knew it was all going to be OK — for Mom, and for our family. There are places that take care of your loved ones’ physical needs, and Caring Hearts does a great job at that, but I wanted something more for Mom. I wanted a place where they would care for Mom’s spirit as well as her body and a team that would work with me to ensure the highest possible quality of life for Mom for the remainder of her life. I got all that and more at Caring Hearts. Unless your loved one needs a very fancy place to live, I would unreservedly recommend Caring Hearts. The people are great, the food is good, they allow you to do «special» things like bring in favorite foods and flowers, and whenever there are medical issues, they are on top of it.(Olivia – not the geriatric physician – was the one who figure out that my Mom was suffering from UTIs. What a world of difference that made to Mom and all of us.) And, as Mom approached end of life, Caring Hearts got us set up with a terrific hospice called Optimal Care. Olivia started in this business because of her grandmother. Her grandmother would be very proud indeed.