Cheryl’s Cleaning

Cheryl is absolutely fantastic! Our family has used her services for about 12 years and she has always come through for us, even when our house was at its busiest with 3 kids and several pets. She is very reliable and flexible regarding areas of special focus and schedules. Just tell her what to do and she’ll get it done!

Cheryl and her team do a wonderful job! I have had nothing but outstanding service, at a very reasonable price for over a year now. They did a deep clean for me after we had our kitchen remodeled, and there was not a speck of construction dust left and the windows were so clear! I would recommend them for all your cleaning needs.

Cheryl answered my call and said that she was driving and that she would call back. I waited over an hour and never got a call back. I wanted to get 3 bids, so I decided to call her back. She gave a good quote over the phone to do a move out, so I booked the appointment for 3:30pm the next day. The next day she called and said that she had a huge job and that she would be there a little later and I didn’t care because I was having the carpets cleaned and they needed time to dry anyways. She called back again and said that she was going to be even later because they needed to take a lunch break. I wasn’t happy this time because the carpets were done and I was tired of waiting. She called me a couple more times because got lost and finally showed up around 4:45pm
She had 3 people in here crew and they started going to work. She didn’t have any paperwork to review what we discussed but asked if the price was correct and what she could recall from memory. She forgot one thing that she later recalled and took care of. They hooked up too much equipment, which caused the circuit breakers to trip and a power outtage. They were trying to go as fast as possible because it was getting dark and we couldn’t see. Finally, we got the power back on they were almost finished. Her staff was very nice.
When I asked for an itemized bill, she said that she didn’t have a receipt to give me and I asked for something on paper at least. I needed a receipt for my tenant. Finally, her husband gave her a slip from his receipt book (he also has his own business). As I was doing some other touch ups in the condo, I noticed that her hair had fallen in some spots in both bathrooms and that something sticky was left in the master bathroom floor. It came up easy but shouldn’t have been left. They did a great job on the hardwood floors and the kitchen but the master bathroom needed further work. I’m going to use another cleaning service next time.
Cheryl gave me the lowest quote but you get what you pay for.