ClearChoice Dental Implant Center

No good!!! the offer free consultation, but in reality it is not free!!! the first question they ask you… what is your insurance name? what!!! for what? your insurance will pay. what? you said it is free consultation!!! but nothing is free. They are not interested of you if you don’t have insurance. it is all about the money!

I went there for a consult and almost fainted when they told me the cost. The lady told me to think of it as buying a new car!!! I’m sorry but this dental stuff can be a very emotional thing. I can’t think of or compare it to purchasing a car. Dental is highly expensive it makes me wonder if they even care about the people that come to them or are we just a paycheck to them I am a single mom with limited income so this place is out of my league. It’s just sad that there are not dental places out there that will to really help people the teeth thing can be life changing it could mean the difference in even getting a job it’s a very emotional thing for me. I work in medical field and i meet people every day I’m a phlebotomist and share my experience with clear choice all the time very cold and uncaring people there you don’t even see a dentist unless you prove you have enough money to pay for the implants horrible I left that place in tears!

better bring your bankbook tothisplace they are expensive.

I had temporary teeth installed and will get my permanent teeth in several weeks. Since receiving upper and lower temp teeth, I have had a speech impediment caused by the teeth being so thick and not accommodating my tongue. It has been 11 months since I had them put in. Also, as reported by another reviewer, I also bite my tongue quite a bit. I recommend that they inform the patient that their speech may be impacted by the temp teeth. I returned 5 times to get the teeth adjusted but no improvements happened in my speech– I still sound like I have several marbles in my mouth. I anticipate much improvement with the perm teeth so that is why my rating is not so low.

My husband went there for 3 implants one year ago…
I will say that medical wise the experience was not too bad.
It is very disorganized. The date of the surgery was rescheduled by them two time. Pushing the surgery 2 months later from the original date, no apologize… We waited 2 h in the waiting room before the surgery without any apologize.
The worst in that place is the blond lady at the reception. She is having an arrogant way of talking to you and taking care of you. She does not know what is customer service. She will never make you welcome.
The only day she is making that fake smile is right at the beginning when you have to sign the paper and pay. After that, she make you understand that she is having the power and make you feel like a number.
It was for us the worst experience…
Hopefully we will not have any future problem with the implants and not have to walk one more time in that place !!!

Having read many advertisements in our local newspaper and viewing uncounted TV commercials, decided to make an appointment with this firm to have issues with 4 molars (2 already missing) evaluated by them.
My regular Dentist whom I visited for many years had been unable to resolve even after great personal expense, plus payments by my then insurance coverage these problems. He had performed root canals, installed crowns, had me consult with outside specialists and additionally replaced crowns numerous times all to no success.
Upon meeting with the lady who represented Clear Choice, she had X-​rays taken using their elaborate 3D imaging machine that provided a full 360 degree image of my skull and teeth.
She then brought Dr. Sands into our meeting room and he went over with me his recommendation for a course of treatment which included 4 implants, abutments and crowns. All at a cost of some 20,000.00 dollars.
I told them that I felt that this was more expense than I could justify and that I would like to get other opinions of a course of treatment and estimates of costs. They than proposed a full mouth replacements in what they called their 4 in 1 complete upper and lower replacement of all teeth at a cost of some 40,000.00 dollars.
I told them that I preferred to await any decision to until I had gathered more information. They then suggested that perhaps i could get by with 2 implants and crowns at some 10,000.00 and encouraged me to reserve a future date if I decided to go thru with this proposal. I was told that I could reserve this future date for a payment of 1,000.00 to which I finally relented and agreed to. I had felt that I was almost in a used car salesroom in a hot little office where attempts were being made for me to buy a car and I really just preferred to get out of there. Therefore I agreed to this payment for a treatment program that was to commence in some 6 weeks later.
I then scheduled appointments with 2 other implant specialist firms, both of whom were some 50 percent less expensive than estimate proposed by Clear Choice. I ultimately chose one of these 2 firms, the one selected I found to have a Dentist who not only had been performing implants for some 20 years but also was the an instructor who trained Dentists in implant technology. He also in his office performed the surgery to remove 2 molars, did the required «sinus lift» surgery, created impressions for the required crowns and installed them once they were manufactured.
Also I will note that his 3D X-​ray imaging detected exactly the issues that had caused me so many years of failed processes by my original Dentist, and also the consulting Dentists to which he had referred me. His imaging discovered my 2 problem molars had cracks in the roots (likely caused by posts inserted in them during root canal therapy) of these teeth that was causing the ongoing failures. Clear Choice’s X-​Ray imaging had also failed to detect these cracks in these roots.
I then had the recommended treatments performed by this Dr. Smith. The results have been outstanding. If any firm deserves a 5 star Unilocal rating it is this firm. I will be later be doing such a review for them.
My very strong recommendations if you are considering implant procedures.
1. Do your homework on the internet. There is a wealth of information available which is invaluable.
2. Ask friends and/​or family members for their recommendations.
3. Obtain at least 3 consultations with different firms before signing up with any of them. Pricing and capabilities are and will vary significantly. In my case as mentioned earlier, Clear Choice had given an estimate of 20,000.00 for 4 implants,
required surgery and crowns. I spent a total of 11,000.00 with the firm I selected,
furthermore using a Dentist that I feel could not have been better.
4. Never, ever pay any deposit to any firm that you consult with until you are
absolutely certain that you will be using this firm for your treatment. If you do
you may as I did find that these deposits are non-​refundable, even if you are not told so
at the time that you pay them (I was not informed of this when they
recommended I reserve a date). In my case I ended up out 1,000.00 dollars.
I have called Clear Choice 2 times, and written them 3 times requesting a
refund. I not once received a call back or response from this firm.
This even though I had cancelled my scheduled appointment 5 weeks prior any
procedures were to commence.
For those who might be curious as to why this firm gains a few 5 star reviews and has numerous 1 star reviews (compared to many other implant specialists), I have a thought. Perhaps those who gave 5 star have insurance coverage and cost is somewhat irrelevant to them, yes some people do have such insurance, think perhaps governmental employees. Others must pay out of their own resources.
I say avoid this firm.

I am so happy to review ClearChoice Dental Implant Center in San Jose, the entire staff, Dr. Sands and Dr. TJ have been amazing! I was treated with respect, care and kindness from the very first day! My ugly smile has been replaced with a beautiful white smile that I thought I would never see again! If you are in doubt about using this complete facility may I encourage you to run don’t walk to see the doctors and staff! I highly recommend ClearChoice! They have changed my life!!!

After seeing the commercial and knowing one of the Doctors affiliated with Clear Choice my mom decided to replace her false teeth with implants from clear choice. It is no wonder they want all there money up front because it gives them all the control.
My moms teeth were about 62,000.00 but if my dad paid cash it would be 42,000.00 a 20,000 dollar savings. So now I am writing this for my mom since she does not go on the internet, but her story has to be told. Our family feels so bad for our mom the way her new teeth look and now she lisps, It’s Terrible.
This story you are about to read is so unbelievable and has been going on for a year and my moms teeth are still not right.
I will start from the beginning the day of surgery. Mom and I went in at 7 am or so, Dr Sands and Dr Yellnich were the ones who where to be doing the work on her mouth. Not until she got out of surgery and was trying to talk to me was when she said Dr Yellich did not do her implants as promised. I told her to relax and we will see why he did not do it. we finally got the name of the dr who did the implants Dr TK. Who the heck was that? He was not in the brochure. Anyway a few hours after surgery they were going to fit her new temporary teeth in. OMG when she say her face and smile. She Cried Hysterically and keep saying this doesn’t even look like me. Which it did not. I have pictures to prove it. The front teeth were gigantic and long. So they tried to fix them but later on that day my mom when home with NO teeth because they could not fix them while she waited. So the next morning she went back and they told her that give these teeth time to settle in and get used to them. If you don’t like them we will try and make them better but remember these are temporary and your permanent will be beautiful and better. This satisfied my mom but in a week or so they still did not look like my mom’s teeth, looking at her side view her lip was handing straight down the teeth were flat and lower on one side. So she complained and they tried to make them better. She even left her set of false teeth with them so they could make the new teeth similar but it never happened.
During the next 6 months or so when ever my mom would talk we could hear a lisp, and she kept biting her tongue, and not to mention that her temporary teeth broke off at different times. My mom was careful not to eat anything hard but even biting into a sandwich broke one of the front bottom ones. I think at least 3 or 4 times the temp ones broke. And since they broke you could only get one time which was 7:45 so none of the other customer coming in would see that she had broken teeth. They are Smart.
Now for the final Beautiful New Teeth or Permanent ones. NOT. My moms smile is gone not because she doesn’t smile but because it it NOT her smile any more. Her facial features have changed for the worse. When you look at her straight on and she opens her mouth slightly the right side lower teeth drops down and they tell her her mouth is crooked? Really… and if you look at my mom when she speaks it seems that the lisp is coming from that side too… She is not Happy. For 42,0000 you would have teeth you could be proud of and frankly her false teeth looked 100 times better.
As we try to find a solution to this problem I will update this Unilocal

Excellent caring Dental Implant Center. From the time you walk in the door and meet the receptionists, you are surrounded by pleasant, competent people who know their craft. I had total upper and lower teeth implants and needed bone grafts as well. Everything about the process revealed they know what they are doing and always ensured I was comfortable and knew the next steps in the process. I highly recommend them for you to get a great smile back on your face. Dr. Sands has assembled a crew of people who know the implant process and customer service.

I had my Implants done by Clear Choice and from the first Time I set Foot in that nice Place with all the beautiful caring People, Dr. Sands, Amy, Carla, Beth, Angel, Jenny, Kelly, Nancy and the Ladies in Surgery. Sorry if I forget anybody! It was the best thing I have ever done for myself. I feel that every one at Clear Choice is part of my Family and since I’m all done with my Implants and I’m so happy with my new Teeth and my great Smile, I still want to go visit any time I’m in the Area.
Sigrun W.

I need to share with everyone how wonderful Clear Choice is! I had my surgery done last week. Just as promise, it took one day, and I left there with all new teeth!
Dr. Sands and his entire staff are all very kind and caring, and now I have the most beautiful smile! I had a very bad underbite my whole life, and Dr. Sands is such a miracle worker! Not only did he give me beautiful teeth, he also corrected my bite. Now it’s perfect!!! I am very very impress! Oh, I should mention that I had the complete upper and lower ‘AlI on 4′ teeth implants. I will keep Unilocal up to date with my future visits and if anyone out there is interested in communicating with me about Clear Choice, please contact me via this review.
Thank you everyone at Clear Choice!

I really have to wonder about the accuracy of the complaints listed in the scathing reviews below. With all these criticisms you’d think there would be lots of complaints filed with the Better Business Bureau, but as you can see, that’s definitely NOT the case:

I went to this dental implant office because a particularly good dental surgeon by the name of Dr. Yellich was working there at the time. Before being allowed to see Dr. Yellich, or make an appointment, I was forced to watch videos about the procedure and speak to a «health educator» which were mostly sales pitches and were a waste of time.
The receptionist/​scheduler was inflexible and arrogant; whenever I tried to make an appointment, it was like pulling teeth (no pun intended); she could never accommodate my schedule and it was always about accommodate theirs.
During one of my procedures, they tried to switch out Dr. Yellich for a different dentist. I’m grateful that I was awake for the procedure, because I was having none of this– Dr. Yellich placed the implants.
The second part of the procedure – placing the crowns – was a hassle and was full of pain and problems, to which the practice was insensitive.
Dr. Yellich has since made the wise move of leaving this practice. I suggest you have nothing to do with this officie either – if you need a dental implant, skip this «implant factory» and go elsewhere.

Spend the extra money for a real dental office. This place is an assembly line and has no flexibility to schedule appointments when it’s convenient for the client. When they called to reschedule one of my appointments with them I was flexible and rescheduled. But when it was my turn — it wasn’t so easy. They gave me a date for my implant more than six months ago that they claimed was «tentative because doctors schedules change in six months». Now that the date is closer and I have a conflict they can’t schedule my implant until January! Ridiculous. Unfortunately, I have to use the money I set aside this year in a flexible reimbursement account this year but they could care less. Toothless and unhappy.

I’m very surprised with the other two reviews because my experience was totally positive. Everyone at the center has always been friendly, caring and professional. Since the first time I went there just to learn what they do and find out if I was a good candidate for dental implants, the staff and service was outstanding. I had my surgery done in August 2012 and I have nothing than good things to say about it. The nurse called me a week before surgery to make sure I had all the medicine I needed, she call me again the day before surgery to go over the instructions on when to take them, the day of surgery was very relaxed and easy, when I woke up after the surgery Dr Sands was taking the last impressions and then I was moved to the recovery room where I stayed until my teeth were ready to be placed, that room is very comfy, I watched tv relaxing on a big chair and the nurse checked on me every 30 min plus they made sure I had some protein like muscle milk etc (they spoiled me)
The work they did on me was amazing, my teeth are beautiful and I don’t have to worry about cavities anymore since I have an autoimmune disease that causes me to produce very little saliva and because of that I went through so many crowns and bridges and thousands of dollars spent at the dentist but none of that lasted for more than 2 years.
I did get a second and third opinion before saying yes to Clear Choice but both of them were way more expensive and neither one could do the work in one day like Clear Choice. Here you get all done in the same place and Dr Sands is very meticulous, I showed him a picture of a beautiful smile I’ve found online and asked him to give me that smile and he did!
My one week follow up appointment went smooth, everything was healing as expected and I almost forgot to tell you, after having a 5hr surgery where they removed all my teeth and crowns, and bridges and placed 8 implants I didn’t even need to take one pain killer, all I took was the prescribed Ibuprofen to help with the swelling. The swelling wasn’t bad either and I had no bruises. The one month follow up was good and Dr Sands made sure the bite was perfect and now I only come back in February for my final.
I hope this review helps those looking for a real solution to teeth problems, I know how embarrassing it’s to smile when you know your teeth are not in good shape or you are missing some of them and you also have pain and sensitivity, you can’t even eat many things because of this.
I’m so glad I found Clear Choice because they delivered on all their commitments starting with the first visit and the free 3D Cat Scan until today when they just call me or email me to check how I’m doing and looking forward to see me again in February.
I do recommend them because they’ve showed professionalism at all times and that includes front desk, nurses, doctors, lab, patient education etc
Thank you Clear Choice for my beautiful smile, I’m confident again, happy and don’t mind getting great compliments everyday. Did I say I Love to Smile?

They have commercial ad everywhere on web or TV or newspaper to give out the free 3D-​Cat scan consultation. Once you get there they show you around the state of art facility, army of people working there, and the fancy million dollar 3D-​scan machine. Then they gave me the 3D scan (took about 15 seconds), and I watched the DVD the clear choice movie about how happy the patients got the implant done with them. Then I waited whole hour for the dentist to explain the scan result which he never came, then the salesman like consultant came back to tell how bad my teeth are and require more than 20 K implant to replace because of bone loss, bad gum on my my healthy tooth (which I confirmed with my own dentist later), I felt like they just make money back on their investment. If you decide to request a copy of scan X ray, and you need to pay $ 350.(they don’t handle issuance)
My opinion of them is, even you have a lot money to burn, you need to get a 2^nd opinion to make sure you don’t give out your good tooth for the pain and lengthy procedure artificial implant.

I had a wonderful experience with Clear Choice Dental Implant Center in San Jose. I had upper implants implanted last week, and I had very little pain or swelling. I feel great not having to wear dentures and having to deal with that awful denture adhesive. It feels almost like my original teeth.
I’m glad I never read the two complaining reviews because it might of swayed me away from the San Jose office. I had totally the best care from beginning to finish. I think the staff is terrific! I highly recommend this office for dental implants.
When I made my consultation appointment, I met with Amy, who showed me the facility, performed the CT scan, and after Amy discussed the treatment with Dr. Sands, she reviewed the information with me. She gave me a price quote for the entire treatment. Amy was very informative about the treatment that I needed. I had already read up about dental implants so the information was nothing new. There really is not too much to dental implants. I think the important thing is making the teeth to make your smile look like when you had the real thing.
I have checked out other private oral surgeons and prosthodontist, and there were a lot of hidden cost. If you go elsewhere, you would need two separate offices to deal with, the oral surgeon for implants and the prosthodontist to make the replacement teeth. Hopefully, they can schedule the care at the same time. With Clear Choice, everything is done at one facility. The prostodontist and the lab technician are right there to make any corrections in size of teeth, color, and bite.
After signing the contract, oral impressions were made by Karla, the hygenist. At this time, I met with Dr. Sands, who was straightforward with the treatment plan. I have total praise for Dr. Sands. He listens to what you want and expect, and makes the necessary adjustments. He has been in the private business for over 30 years and definitely knows the implant business. Lionel, the lab technician, is terrific and also has over 30 years of experience. He worked diligently with Dr. Sands to make the teeth to be attached to the implants. It sure made a happy smile on my face.
The earliest that they could schedule me for the surgery was in a month. I didn’t meet the surgeon until the day of surgery. I was OK with that because I had asked other dentists the qualifications of Dr. Yellich, who is highly respected. Yes, I saw him for a few minutes before the surgery and that was it. I don’t need the touchy feely care where the surgeon has to come back after. All I needed was his expertise and the wonderful pre and post-​op care by the staff: Beth, Sergai, Jen, Spring, Kelly, Lionel, and Dr. Sands.
Yes, I’m glad that Clear Choice is spending the money on the advertisement because if they hadn’t, I would have never known about them.

Clear Choice contracted with me telling me that I would be getting 2 superior dental implants that would be done under constant continuous CT scan, the best dentist of the year would be doing the work and a maxilo-​facial surgeon that is very considered and caring would be taking care of the first face of the implants. My experience was way below expectation. The price of the implants were much more than average. I accepted the contract anyway, because someone that I know irresponsibly recommended Clear Choice, they make the patients pay in advance and make them sign a promissory note for future works (phase 2) among other papers.
At the time that the maxilo — facial surgeon, Dr. George Yielich, came to extract two broken roots and put the titanium implants, he was half hour late and got in the room without even saying good morning, when he left he didn’t even spoke a word to me about further instructions, I didn’t realize that he was gone, he didn’t even have the courtesy to ask how I was doing or say good by, no chance to ask him any questions. Yielich doesn’t have any side manners.
For the next few weeks I was in pain that eventually subsided I understand that most maxilo — facial surgeon call their patients the next day, specially that in cases, like he had, were he had difficulties with the extraction. The day after surgery no one called me, two days later his assistant called me and she ask me how I was doing, and that she was supposed to have called the day before, just a formality, no substance, no quality call.
When I came back for the follow up appointment, about a month later, I saw mostly the dental assistant, it impress me that Dr. Sands, the contracted dentist, came just for show off.
The implants were in the lower jaw, which is much easier to do than the upper jaw and have a success rate in the average dentist hands of close to 100%. At that time, a few months later, the check up and the impression where done by the dental assistant and I don’t even remember seen the dentist. Next appointment, I had another dental assistant that started by doing the impression again, she was confused, she didn’t even know what was the next appointment for until a while later, she was talking with other people all the time and taking her shore rather casually, like she was doing a meaningless shore or mopping the floor.
When I requested to e-​mail me as attachment my dental X-​Rays, the mail me some other patient X-​ray, with no date or name, very sloppy, specially for a job that they charge much more than the average dentist to do.
From the very beginning Clear Choice was supposed to give me true statements, according to the deal we agreed upon, because they don’t even accept insurance, instead, they provided me with false statements that cost me a lot of time and headaches to straighten the situation, even my insurance had to work hard at the situation, they were even brushed off twice by Clear Choice. My insurance was trying to work in my behalf to pay me the rightful amount. It was laughable that my insurance was my best friend and my «dental provider» was my main headache.
After the ordeal was finished, months later, I was called by Clear Choice telling me that I needed an appointment to have my permanent crowns, I already had my permanent crowns, the person at the other side was saying that the one I had were temporary, I asked her to make sure, then after a while on hold she came back and told that they were the permanent ones, not even an explanation or an apology.
To this day I think about the possibility of having some one else’s crowns, if I compare one of the implants that was placed with my natural teeth at the other side, it is much, much wider, at the time I told Dr. Sands about it and he just shrug his shoulders and was arrogant and rude in his response.
I could keep on writing more about Clear Choice, but suffices to say that I sincerely believe that I had bad dentistry, at a very high price buffed up with a lot of exaggerations (lies).

These idiots are spending six figures on TV and other advertising campaigns but they have no idea about customer service. I sat in the EMPTY waiting room for over 45 minutes past my appointment, then I had the free 360 xray, then a quick tour, then the female salesperson left me to pow-​wow with the doctor and I waiting in the room again for another 20 minutes. I spent an HOUR AND A HALF for this useless visit and still DID NOT have an answer about what they could do for me or how much it would cost. The salesperson called, and I returned the call, it was never returned, I also emailed and NO response. I guess they don’t need new business, that’s why they are advertising. A very bad image and experience… and I still have a painful tooth.
Apparently, they just don’t care whether they need new business… they just want an image on TV. The real image and experience was a waste of time and uncaring.