Envision Optometry

I usually don’t give reviews, but for this place I just had to because the service really pissed me off. The receptionist is rude and seems confused all the time. I saw a bucket that was labeled «Finished Glasses» behind the front desk. The receptionist was working on a pair of glasses, and when I came in, she carelessly threw the pair of glasses into the finished bucket. I have never seen an employee handle their merchandise so unprofessionaly. My mom and I requested to see the doctor to discuss my mom’s previous eye exam because we needed referral papers to see a different eye doctor who specializes in eye surgery. When the doctor came out, he was absolutely rude and had a complete temper. My mom explained to him why she needed the papers. He yelled at her that he didn’t understand what she wanted, and just told her to take a new eye exam without listening to her. Then, he sent her away. When I saw him treat her so badly, I got really mad. My mom’s eyes have been hurting really badly for a while, but when she told him, he seemed to not care. When I requested the documents to leave, he went inside and he didn’t even reply. The doctor has major temper issues, doesn’t care about his patients, and all he wants to do is make you take more eye exams. Don’t go to this place unless you want bad service. There are many other better places that you can go to.

This place has very poor customer service. They do not provide full and complete information when providing service to new customers. Why give me a call back to confirm my appointment to only turn me away from the office because you don’t accept my insurance? What a waste of time. Such lousy customer service. Don’t go here.

I always go to LensCrafters and they are expensive and Im still paying the charges I made 3 years ago! Then I found this place. At first I was hesitant cause it looks like a small place located in an ok neighborhood. When I tried them, wow I was amazed. The glasses that usually other places will charged me like $ 300 to $ 400 dollars only costs me $ 90.00 and they accepted my VSP insurance right away. Im planning to come here from now on every year. Forget LensCrafters. Staff very courteous, friendly and left me alone to decide which glasses I want.

It is frustrating enough that I can’t find glasses to fit my face, but to come into a place like this — having someone stand next to you and telling you everything looks good on your face when you know it doesn’t and asking me if I’ve picked something I like while I AM STILL BROWSING the eyeglasses selection, is quite annoying and uncomfortable.
My biggest mistake was coming here a second time. It was like déjà vu all over again. Dangit.

A decent place for you to get your eye exams if needed. We needed an emergency eye exam and since a lot of places require pre-​booking for their exams we couldn’t get it done with our optometrist. I called around and finally landed here. They were able to fit us in a 40 minutes time slot (not sure if it’s because they are nice, or it’s because they don’t have enough business). The appointment was good and we got things taken care of in a timely matter, but definitely did not like one of the older receptionist there. She was definitely on the rude side.

i’ve been going here since i was little. i love this place because it’s super clean and they have a lot of frames to choose from. (:
They always have another set of contacts ready for you whenever you need it. so you could just call them and they’ll have it for you.

good location, great staff, very inviting office space (looks like they just remodeled.) they went out of their way to get my preferred prescription lenses last year so i went back again this year for a new pair. i haven’t gotten any frames from them yet but am tempted to each time i go there because of the extensive variety and choices. they also fixed a couple of my old sun-​glasses, no charge! can’t go wrong here, i highly recommend.

After hopping around to various optometry offices the past few years, I’ve finally stumbled upon a place that actually knows what they are doing. Envision Optometry is my new place to get my eyes examined and frames ordered. The staff at Envision was very helpful in assisting me during my visit. I just started at a new company so I wasn’t sure about my insurance coverage but the staff was more than happy to look it up for me on the spot. After explaining the coverage to me, I went on to have my eyes examined. Dr. Vu was very professional and knowledgeable. I was surprised that he did not have a heavy Vietnamese accent (my previous optometrists were located in the same area and all had strong incomprehensible accents). This was a huge plus. It totally made the visit smooth as I was able to get in and out with my eye exam in a very timely fashion with all my questions answered.
As far as the location is concerned, it is very convenient as it is right off the 101. The facility seems to be newly remodeled, probably within the last year, because it was very clean and updated. The selection of frames were decent. I wasn’t able to find the specific frame I wanted but they were able to order it for me and it came within 3 days! That’s what I call service!
All in all, it was a good visit and I have definitely found myself a new optometry office.

I started going to Envision a few years ago after a recommendation from a friend. Their place was recently remodeled and is a nice, cozy environment for an eye check-​up. The staff there is also very friendly and efficient. Each time I go there, one of the girls will perform a preliminary eye check before I meet with the optometrist, Dr. Vu.
Luckily I still don’t need glasses yet, but my wife does wear glasses and Envision has a large selection of designer eye wear to choose from.

dr. vu is fantastic. the staff is very professional too. i just switched to envision because i wanted a second opinion on my perscription. when i walked into the office i noticed it was very clean and they had a huge selection of frames.
the staff walked me through a few tests and they were very nice. when i had a chance to talk with dr. vu, he went over the problem with me in good detail. i liked his explanations. overall, the whole experience was very good.