Evergreen Valley Optometry

Came in after about 9 years of not wearing glasses (even having been given a prescription). I wound up having significantly worse vision and headaches over the last year.
I had my eye appointment with the fantastic Dr. Tri who was so friendly and knowledgeable. She was patient and explained every step of the process since I’m in an inquisitive kinda guy.
The staff here was amazing. Friendly, knowledgeable, and sharp. They looked up all my insurance information and had it printed out and ready for me so I knew exactly what I could get. They were super chill while I looked through countless amounts of frames since I’m picky.
The frame selection was wonderful, lots of great brands, and a solid variety of moderately priced and high end designers. The average person would CERTAINLY find a good pair they’d fall in love with here. I got a pair of sunglasses and frames.
Highly recommended and will be back soon with my little guy for a new couple pairs for him!

I really enjoy taking my daughter here! The entire office is extremely friendly. They are always willing to answer any questions I may have.
The staff helped my 7yo pick out frames for her picky taste. Also to make sure they will grow and not cost us more down the road. She was very nice to look up what colors they come in, and sizes. Looking outside the box of the ‘children’ frames and we found a great pair of frames that was covered by our insurance and fancy enough for the cutie :)
My daughters previous glasses had come lose from her sisters’ doing, and I brought them in w/​o calling. They fixed them on the spot!
I also love that the office seems to be very kid friendly. With plenty of children magazines, and toys.
I have 3 children all together and we usually travel as a tribe! So, this makes the visit very easy. They never seem to mind when I have them. It’s excellent!
This year I am need of a check up for contacts and today while I was there, I booked my appointment. Looking forward to it! The doctors all are very knowledgable.

I’ve been going here for the past three years. The staff is generally helpful and nice! The only down side to this place is that the glasses are a bit expensive since they are all brand name eyeglasses. However, they will help you pick out a pair of glasses, sit with you to break down the cost of the eyeglasses and how much insurance costs, and suggest items for you. The optometrist is good too, she remembers that I’ve been wanting to do Lasik, but because my eye keeps changing, she told me to save my money and wait. She said if I did it now, then in 5 years then I would be wearing glasses again. I like her upfront attitude about it because I know she isn’t just trying to get me to keep buying glasses at her store. However, you have the option of going to other places to get your glasses if the place is a bit pricey for you. I just like the convience of having it all right there.

Highly recommend this place ! The team is amazing! They are personable Professional, kind, caring and patient! Extremely knowledgeable and up-​to-​date! The front office people are always very friendly and helpful! Everyone in the office goes out of their way to make you feel at home!
The staff is awesome — everyone is very friendly and patient, Staff is all very welcoming and on top of their responsibilities. I’d definitely recommend this place — they have a good assortment of frames to chose from and the practice is very accommodating with the patients schedule as well.

I love this place since it’s 5 minutes from my house! he staff is amazing and the inventory of glasses they have is great!

Dr. Trinh and her team are amazing! They are professional and personable. They also have state of the art equipment and a great selection of glasses. In addition to my regular prescription glasses, I even found a great pair of sunglasses. Instead of going with the regular designer sunglasses that don’t necessarily provide the protection that I need, she directed me towards a pair of Maui Jims. I would never have considered this brand, but after testing them out, I became a believer! They’re also really cute and fit perfectly.

Initially I had a difficult time getting a contact lens fitting. However, they were fair about giving a refund for services and very nice in the way they handled the issue.

My experience was completely different from the other two reviewers. I decided to try this place out because it’s near my home. All I can say is I gave them my insurance info when I made the appointment and was told someone would be contacting me shortly. I was impressed when the staff verified my insurance and called me back the same day to explain my coverage with me. Sometimes places say they will call you back but don’t actually do so until days later. I was seen on time and my appointment was quick and painless. They have a wide selection of frames and will even special order frames they don’t carry. No complaints here.

Grrr… it’s so frustrating to have to write this review but it must be done. For a few months before my appointment (that was supposed to be today) I considered going elsewhere to get a second opinion on my prescription for my toric lenses but decided against it. So I get a voice message the night before my appointment from «Tanya» saying they think I don’t have insurance because the coverage from my parents expired when I turned 23, so they canceled my appointment for the following day. First off, my parents’ coverage expired when I turned 22 and this appointment’s been scheduled since last year and you’re JUST now telling me this?!
You ask patients to give 24 hour notice yet you didn’t. And how do you know I don’t plan on paying cash for your services? Needless to say I was upset about the whole situation. I initially planned to go on with the appointment after informing them that I do indeed have coverage but I’m taking my services elsewhere– even though I’ve been with Dr. Levingston since I was «yay high». Anyone got any recommendations?
ETA: this review is old but worth updating– Dr. Levingston personally called me after finding out about the mishap. She offered to give me a 6 month supply of contacts since I already had my eye appointment elsewhere. Although I was upset about the situation when it happened, I appreciate her reaching out to make it right. So + 1 star-«A-OK»

you wait forever & sometimes the staff isn’t so friendly. why waste your time? there’s a lenscrafters down the street.