Eye Site Optometry

Staff is very friendly and accomodating, as well as the doctor. I was impressed with their selection of frames with choices for every budget. Love this place!

I have been seeing optometrist for about 7 years now and recently discovered this place accidentally. Everything about it is wonderful. They care about you as a patient and make a personal connection. Sweet, caring, very professional and knowlegeble Dr. Love her and will consider her as my only optometrist.

This place has a really good service. Went here get my eye exam done. Dr. was really polite and experienced. She did a really good job in diagnosing my vision, and costumer service was awesome. they repaired my broken frame for free, tho I paid for the lenses, so I didn’t have to pay for the frame. Price was very reasonable and negotiable. Thanks a lot!

This is an updated review since my last post in 2012. I would like to thank Dr. Diep again for taking me on short notice i.e. Immediately. I woke up and could barely open my right eye. I didn’t sleep in my contacts so I washed my face. It felt as if there was something in my eye. Long story short I called Dr. Diep office and they saw me right away. I actually got an eye infection and if I didn’t take immediate action it could of been an ulcer!!! Holy sh** Dr. Diep is easy to talk to and she even gave me a student discount which I desperately need! The medicine is 160 $ if you have no insurance even with a disc. It’s 140 $ not cheap! I look forward to seeing her on Monday and she also does hook ups on contact lens fitting! Give her a ring my fellow glasses wearer!

This place has it all. Glasses, a beautiful and professional eye doctor (My Diep), and clap clap to the front desk Lady for being very kind and polite to her customers. So far nothing has gone wrong with my orders or my eyes itself. So i recommend this place to those who really wants to take care of their eyes.

Dr. Diep is one who sincerely shows deep concern for her patients. Her calmness and patience while checking my eyes and knowing the cause of my blurriness – indicates that she knows her craft and does it very well. Added to that, her friendly staff completes the whole package.
I highly recommend Dr. Diep and Eye Site! God bless.

Amazing optometrist! Personable and knowledgeable. Very patient while repeating my numbers as previous Unilocaler had mentioned. And no high cost sales at the end. Good selection of frames. It was a great experience. Thank you Dr. Diep

Thanks Dr. Diep! She is a rare gem in this location. She knows it, too (I hope)! She helped me out so much when I had used her through the military, but even though I’m out now, her service and hospitality has not faltered on the civilian side. She is informative and unbiased in her line of work and she will tell it how it is with utmost sincerity. I couldn’t have asked for a better optometrist.

Wow. They’re really outgoing! Both receptionist and doctor tries to get to know the client and making sure they’re comfortable. Love how they open late compared to normal optometrist. Would really come back again!

School is coming and I need a new pair of glasses so I decided to come with my aunt to Eye Site Optometry just to see if I can find a suitable pair for me. When I first walked in I was overwhelmed with brand name glasses frame which I thought I couldn’t afford. I have been to many places before and it costs me a lot (by that I mean a lot) just for a pair of glasses, so I had doubt in my mind that I would get one, but my aunt keep pushing and guarantee me it would be a lot cheaper here. I listened to her and started rolling down the isle to pick my new glasses, I didn’t bother to look at the price bc I thought I was just trying it on for the hell of it. I picked out a pair of Prada and of course Dr. Diep was there to help me, she was so kind and friendly, and it’s so amazing how we had the same last name, not a lot of Asian have our last name so that was a win for me :). She started calculating, I didn’t wanna look but since I was a student and also been to the same high school she did I was shock when she gave me the price! It was half of what I paid for my previous glasses! I took the deal and I’m ready to rock my new Prada! I thanked god that I found this place and thanked Dr. Diep for all that’s she’s done! I would most definitely recommend this place! I don’t really write Unilocal reviews but when I do, you know this place is epic! I would recommend all my friends and family here! Come and get your glasses now guys!!!

On the smaller side, but the super friendly staff more than makes up for it! My mom gave me the wrong insurance card and the lady at the front desk spent almost 45 minutes helping me find out who my insurance provider was. o_​_​_​_​_​o
Dr. Mai is an absolute sweetheart. She made sure my prescription was a perfect fit. I took forever with the «1, or 2? 3, or 4?» questions and she was very patient. She even gave me these funny looking «glasses» to walk around in to make sure I wouldn’t have headaches like I normally do with glasses. (I haven’t worn glasses in almost 5 years.) They have a pretty good selection of contacts and frames and I absolutely love my new frames. :) All in all, I’ll be coming here for my eye exams from now on.

Got my new glasses here. The dr and staff here are very friendly
and a good service indeed. I miss goin here again and get a hug from the Dr herself. Loll

Amazing optometrist! Very friendly, professional, and informative.
Came in for an eye exam this past Saturday and Dr. Diep seemed to really enjoy what she does. If I were to work on a Saturday, I would be in a not-​so-​good mood. But since Dr. Diep loves taking care of her patients, she opens on Saturday and have extended hours on weekdays.
Pros: Friendly staff, warm welcome, and great service.
Cons: NONE
Would recommend anyone of any age to have an eye exam for frames or contacts.

Dr. Diep has been our eye doctor for about 2 years now. And she has been very hospitable, friendly and considerate to our needs. She doesn’t only attend to service adults but also infants. When I was at their office, I witnessed a mother with a 6 month old infant with her. I really thought at first that it would seem impossible for her to conduct the eye exam for the infant because we all know that infants are really hard to control. But to my surprise, after 20 mins or less, she was done and I didn’t even hear the baby cry. I do believe she can provide excellent quality care for patients of all ages.

Its my first time here & I love it! As soon as we walked in we were greeted immediately by the receptionist & Dr. Diep! I was looking for a new optometry not only for myself but my 2 years old daughter & we found it! Dr. Diep is very friendly & was very patient with us. We will be coming back :)

I was very pleased with this office. I was visiting my sister in San Jose for a few days and I accidentally broke my glasses on my very first day there. Not fun! So I needed a new pair urgently. My sister is a customer of theirs and suggested we dropped by to get me a new pair. Luckily it was very close to her place. So we just went without an appointment and I was very impressed with their selection of frames. They had something for every budget, including mine which was fairly limited (since I hadn’t planned on buying a new pair of glasses). The staff was helpful and attentive and answered all my questions very honestly. They agreed to take me in that same day for an eye exam, even though I hadn’t made an appointment and it was almost the end of their office hours. I really appreciated that. I had to wait a little while for the Iast appointment of the day to come out and then Dr. Diep called me in for my eye exam. The exam was very thorough and Dr. Diep was kind, patient and great at explaining everything. I felt at ease and was also pleased with the cost, which was reasonable. After my eye exam they helped me make the right decision on which frame to choose and what lenses to go with. Since I was only going to be in San Jose for 4 days, I told them I needed the new pair urgently. They were very understanding and told me I could go back the next day and get my new pair (and were nice enough to not charge me for rush service). I was so relieved and grateful about how accommodating and understanding they were. They gave me a loaner pair of glasses to wear until the next day, which I really needed. So my experience with Eye Site Optometry was very positive and I’d definitely be a customer if I lived in San Jose permanently!

TERRIBLE customer service. Originally i wanted to come here because it was so close to my house, but the location of that area is known to be terrible. I had an appointment at 6:30 on a weekday since that was the only time the doctor could come in. I asked for other times, but the doctor is only available at 6:30 on weekdays… On the day I was asking the receptionist about prices because I didn’t want to come in to waste not only my time, but also theirs. I wanted an eye exam for contacts. The receptionist told me i had to take TWO separate eye exams, one for glasses and one for contacts. So here’s the thing, why would i need to get an exam for glasses if I’m not getting contacts? She said i needed an exam for glasses in order to get contacts, while i called other places and they did not say that. Then i just asked her for the total for BOTH and she tells me the contact eye exam is $ 50 – 80 and the other one is $ 128. I ask her to TOTAL BOTH and she keeps saying $ 50 – 80. Then she said «Well i dont want to sound rude, but your appointment is at 630 and it’s 620 and you’re the only customer that has an appointment today, so are you coming in or not?»
Bottom line the receptionist sounded rude for just saying the first part already. Also, she clearly didn’t know anything, including totaling up prices.
If you want to come in and make an appointment at an optometrist that would give you PRECISE prices I recommend you to go to the OTHER optometry in the plaza, Vision First eye care.
That place actually told me that the Eye exam for contacts were 128, and by the end of the exam it was 128. Also when I called they actually sounded professional and gave great customer service.
Go somewhere that will actually give you great customer service than just wanting to go home because you were their only APPOINTMENT. Smh.

Recently came to Eye Site Optometry to get an eye exam and contact lenses for the first time.
Dr. Mai Diep and her assistant, Tiffany, were so kind and personable. I felt like I’d known them forever.
I’ve been wearing glasses for about 15 years and have gotten them through other optometrists as well as from Costco (bad idea!) Dr. Diep really took the time to do a thorough exam and I didn’t feel like I was being rushed. My last eye appointment was at Costco and I swear that from beginning to end, it took 15 minutes, includes checking in and filling up my paperwork. This was NOT the case at Eye Site. They patiently explained everything to you and offered plenty of knowledgeable advice and alternatives.
My sister came in or her first pair of prescription glasses and they didn’t rush her or pressure her to choose higher priced options. This was my first time with contact lenses and they made a special appointment to try them on and to explain how to care for them. I was having such a hard time because it seemed my eyes would blink automatically and trying to get the contacts took forever (okay, maybe more like 45 minutes). But Dr. Diep was patient and never rushed me. Later on, Tiffanny showed me how to take them in and out and how to care for them. Even though she had a line of people for appointments, she never forgot about me nor did I ever feel rushed.
End of year is coming up and I know many people will be looking to use up their vision insurance plans or FSA funds. I would highly recommend Eye Site Optometry to anyone who values customer service or for first time eye glass/​contact lens wearers. They take the time to patiently answer your questions and explain everything.