Fix Auto South San Jose

Delayed taking my car in for months because I was sure it was going to cost a fortune and take forever to get a few minor scratches repaired. I was in and out of the shop in about 30 minutes, car looks brand new, and the cost was minimal. Grateful for good customer service and excellent workmanship. Would recommend to anyone.

I highly recommend Fix Auto! From the moment I took my Yukon Denali in Roy was very professional and courteous. It was super easy with these guys amazing staff. Car was repaired on time as promised and they even took the time to detail my car. The best part was my backup camera was kinda getting foggy and hard to see on the screen. While detailing Roy had them clean the backup camera lens (nothing to do with repairs and free of charge) and it looks brand new. I couldn’t be happier with the level of service from Fix Auto!

My first auto mishap someone hit and ran my car. I lease so I freaked. Fix It totally understood. They understood my concerns and needs. They never were pushy. Always friendly. The ENTIRE experience was honestly magical. I know that sounds stupid but I haven’t experienced this level of customer service in so long. From the fixing of the car to the rental service they offered to how they not only fixed the car but cleaned it (I feel terrible because I didn’t know they would and my car was diiiirty. I had everything in it). They were awesome and I won’t hesitate to send my friends and family there. If I had any sort of constructive criticism it would be that the text updates are not accurate at all. They were an entire two days off. But I ignored them for the amazing customer service I got. I hope I don’t have to see you guys again but if I do, I know it’ll be a good experience.

I’ve owed Roy Ghiasvand and the Team at Fix Auto a review. I’ve heard good things about this shop so one day I stopped by to show a scratch in the door panel. Roy said to give him an hour. When I came back it was as if the scratch never existed. The best part — NO CHARGE. I’m not saying he would do free work for you but this was outstanding customer service. I highly recommend Fix Auto.

I need to give a shout out to Roy and Eve at Fix Auto South San Jose.
From the moment I arrived both Roy and Eve treated me with first class customer service. Eve started my paperwork and explained to me what I should expect step by step. I appreciated that because she didn’t leave anything out. I even got text messages on my cell phone that kept me in the loop while my car transitioned through the shop.
My car was schedule to be in the shop for 5 days and they completed the work in 3. My car was pretty dirty when I dropped it off and Roy said not to worry that when the work was done that they would wash my car. Well I need to say that my car was not only washed but it was DETAILED, like immaculate.
I am so happy with the service and the quality of work at Fix Auto South San Jose. There is no question about it, this is the spot to take your car and they have a life time guarantee on their work.
Thanks Roy and Eve for exceptional service.

I bought my S2000 used (a 2005 model in 2008) when it had been traded in because the prior owner got into a minor accident that needed repair of the front and rear bumper. It was truly minor, and needed mostly cosmetic repair (paint and finish) not new bumpers.
Fast forward to 2015, and the quick and dirty dealer paint was failing. The clear coat began to peel off first on the left rear of the bumper, and then the right front. Doing my own polishing since I bought it, I was aware that the quality of the refinish, uh, how shall I put this, SUCKED.
After getting a couple of quotes that wanted to replace the two bumpers, and well over $ 2500, I was referred to Fix (which was L&M), by a colleague whose wife’s Mini got great service for a minor parking lot oops.
The quote was reasonable, and the work was exceptional. They removed both the front and rear bumper, sent them out to be sandblasted, and then refinished them professionally. The match of the paint is perfect (Grand Prix white from the 2005 model year), and the finish is perfect. Lifetime guarantee, and I am one super satisfied customer. My main disappointment is that I waited this long to get it fixed. Now my S2000 is my pride again.
When I stopped in after getting tires mounted next door, Ray greeted me, and was the perfect interface.
Thanks, and I will bring any additional work back.

The owner was super nice and professional. I got my car back and it was like new. And the repair was very fast as well.
Saw I have some small scratches on the car, the owner even gave me a small touchup paint.
Thank you very much!

We have had several dealings with Fix Auto when they were L&M and now as Fix Auto. Ray, the owner, had gone over and above to do great work for us while giving us the best deal possible. He is a man of his word and always is up front with any issues that must be addressed. We have always been pleased with his fine work.

I took my car to Fix Auto to have the back bumper repaired, after someone hit me while my car was parked. I must say, I was extremely impressed with the workmanship, attention to detail and the turnaround time. Roy is a very kind and professional gentleman, even when dealing with a rather demanding customer. I would certainly recommend this shop to anyone looking to have their car fixed or repaired. Looking forward to returning to have the front of my car worked on as well. Thank you Roy, Eve and everyone who helped to fix my Mustang!

I recently had a car accident and was undecided whether to repair or scrap the car. I talked to Roy who painted a very clear picture of the pros and cons of both along with a detailed quote on the necessary repairs and the time frame required to have the repair completed. This was my first accident and he also gave me guidance on how to best work with my insurance company. I chose to have the car repaired by Roy and his team. The results were amazing. My car is a 2005 and looks brand new. The estimate was accurate down to the penny and they finished the job exactly when they said they would. It was a pleasure to do business with Roy and I would HIGHLY recommend Fix Auto to anyone needing an honest and excellent body shop.

Everyone at Fix Auto is incredibly helpful, and I was extremely pleased with the price I paid ($ 40) and turn-​around time (one day) to get a tow hook cover painted. I’d definitely go back in the future.

My was repaired perfectly, delivered a day earlier than expected, and spotless when I got it back. Thanks!

I had a small collision on my VW Passat 6 days before I had to turn it in on a lease. Roy and Eve were just terrific. They got the work done in 6 calendar days (in on Friday and done on Thursday). Great work but more importantly, good people who you can trust!

I’ve been doing business with this shop for many years (formerly LM Body Shop). I highly recommend them and send my friends here.

This place is the BEST!
the employees are very friendly, and they keep their promise!
(if you want your car out on a certain date, they will take care of you)!!!
Best Customer service!
My car came out looking like NEW!!!
I am a HAPPY CUSTOMER!
THANKS!
R. Black

Farmers provided me with this location as one of their preferred body shops.
I set up an appointment and the day of I got there 10 minutes early.
I walked in and after being ignored for about 2 minutes, I told one of the guys I had an appointment for 10am, I was there to get an estimate on my car. The guy looked at the clock on the wall and said it’s not 10am yet. He said give me a minute.
So I waited for an additional 20 minutes and continued to be ignored. I was the only customer waiting at the time. The guy that said he would help me, seem to be busy ordering parts.
At 1020am I decided I had waited enough.
So I got up and walked out of the shop.
2 days later, I received a call from my Collision representative and I was told the shop had informed her I never made it to my appointment and wanted me to re-​schedule. I told my insurance representative about my situation, which was completely ignored. I told her my car was already being fix at another shop.
Anyways…
Customers should always be first priority and at this shop they are not.

Farmers Ins recommended them for estimate and repair in 2014 Ford Fusion. They repaired and cleaned my car like it was new again. I was very impressed of how honest, professional and repaired my car sooner than expected. Ray and staff were very friendly, set up my rental car who picked me up at the shop and dropoff me off at the rental effortless. I highly recommed this shop to anyone who wants great service and repair… JD

Won’t ever choose this place. They park cars all up and down Winfield, and then also on Furlong! They’ve almost caused accidents because of their reckless driving up and down Winfield.

Found this shop through Farmers. It is on their list of recommended shops.
After doing extensive research comparing the 10 shops recommended to customer reviews, I ended up here. Started off well, had a minor accident to my 08 BMW. The grill needed to be replaced and bumper had to be removed. THAT’S ALL.
They were good with customer service as well as daily updates as to when my vehicle would be done. Well, I go pick it up and one of the guys noticed my light bulb was out on the right side. Funny, it was working just FINE when I brought it in. Mind you, my lights were NOT involved in this minor accident at all. He knew it was out before I notice it (strange). So he called it a coincidence that it went out. After giving me a hard time as to who’s fault it was. Anyway, I left with my car with intentions on bringing it back Monday to have it fixed. Well now my left headlight is a pink/​orange color (interesting) again there was NO light involvement in the accident just my center grill. So I came back Monday, dropped it off and picked it up a day later. The owner did a complete explanation as to why it went out JUST A COINCIDENCE he tells me again. So I left unsettled feeling taken advantage of. As soon as it became dark, my right light is extremely bright, I’m getting high beemed by others, and my left light flickers on and off, mostly off. If it’s a «coincidence» why are both of my headlights screwed up. They had to remove my headlight assembly to complete the repair however clearly something went wrong and they want to claim it’s a coincidence? Nice try. Called my insurance and they are investigating this shop. Not sure if they are ripping off the insurance company or what… but somethings not right.
I’m left extremely unhappy and now have more work and more money to spend on something that should have NEVER happened.
For those of you considering bringing their car here BE CAREFUL! I do have an investigation in process from the BBB, Farmers and another business group that handles scams and situations like this.

I must say, from the front Staff to the men that do the body work, this place is hands down the friendliest and most accommodating auto body shop ever.
We had issues when we brought my husbands car in to get fixed. Someone re-​ended my husbands car, and their insurance company was charging too little to get the job done right.
The staff called and said we wanted to get our work done there (we have the right to go where we wish) and they said they would not pay anymore. Well, that was not gonna fly. So the shop called them over to look at the damage and it was more extensive than they thought.
So, we got the job done right and L and M arranged the car rental the next day. Stress free as they took care of everything for us.
This was by far the best experience and best paint match ever. Love these guys.
Will definitely go there or all my cars auto body repair needs.