G By Guess

Very nice clothes, but service is not always good. During my last visit, the associate never said a word to me while I shopped around and when I approached the cashwrap to ask a question she never acknowledged me. She was on the phone, but she never motioned to me or made eye contact. after a few moments I became annoyed and left.
Honestly, I’ve come in before, shopped and had good service. The last few times, not so much. I work in the mall and buy clothes for work from there, but for what they charge, I would rather shop at forever21 and spend less for no service.

Every time i go to the mall i tend to look pretty grungy with just a pair of sweats and a sweater. This usually leads to me getting terrible service, what with looking young and broke i guess. Not yesterday. Juan and zaretta were oh so very helpful and kind. Juan especially made my day. I had been shopping all day with little to no help from any stores staff, then i walked into g and he was just fabulous. Very positive and beautiful spirit. Ended up at a diff g the same night (eastridge). Terribly rude and felt like they were rushing me out. As well as leaving a sensor in my new purse i bought forcing me to return.
Will only be shopping at this store from now on.
5 stars for the excellent service and if i could another 5 for brows sooo on fleek.

Never want to step foot in here again. What a rude and cranky retail worker! Probably because he has to work on Valentine’s day and no boyfriend. With this kind of service, the store won’t last for long…

There clothes look stylish for wearing during the day or if you want to go clubbing. The price looks affordable.

If you’re the type that loves customer service, only come here when a guy named Justin is working. I came in today just browsing and I was ignored by all the employees except for him. He always asked if I had a question, and checked if I was doing alright. Caution, if you look really young, possibly just a freshman in college, majority of the workers will ignore you, except Justin. Five stars for Justin, one star for everyone else there. I work retail, i was tols that customer service applied to any age group. Apparently, thats not the case here. But Thank you, Justin! Keep it up.

I don’t typically shop at Guess, but decided to stop in during MLK weekend to take advantage of the sale. After picking through a lot of items that I could stand to live without, I came across the most adorable pair of boots that happened to be marked down. Score! The ladies who helped me were awesome!
What will keep me coming back? The 15% military discount. Thank you for supporting military families!

Jessica was very helpful. She greeted once I walked in. Told me the sales theyre having and helped me choose a gift for my wife. Costumer service is good and Everyone was nice. G by Guess is lucky to have her!:)

The clothes are okay, once in a while you find a really nice piece, but its a hit or miss. Most of the clothes are nothing like the real Guess clothes. I prefer the Guess store at Valley Fair, but sometimes I drop in to see if something is worth it.
Staff is very unprofessional, but what can you expect from high school kids? Last time we dropped in the music was ridiculously loud! I had to yell over and over again to ask a question or talk to the person I came with. Finally, I plugged my ears because it was so unbearable. The manager told an employee to turn it off, then as we were about to leave (I was still standing in front of the manager) he said «Okay, you can turn it back on» in a very rude tone.
They often will place a sign that says «50% off» on a display of purses-​but only one style of purse will actually be 50% off-​lmao!

My wife and took a walk thru this relatively new (and sparsely populated) store at Westfield Oakridge Mall. My low rating isn’t based on the product, but the service: no greeting, no inquiry… no sale. Thanks, but I’ll be shopping elsewhere.