Global Property Management

AVOID THIS PLACE!!! Unprofessional, dishonest, and a scammer!
This company operate under either «Global Real Estate Services» or «Global Property Management». Regardless of the company name, it is run by the same scam artist, Tim Nguyen.
I would give this company a negative star if Unilocal allows. I used their property management service to manage my condo in downtown SJ. Tim Nguyen, the property manager, was responsive and quick in finding a tenant to fill the vacant condo at the beginning, thus, being over charged at 8% for their management fee was justifiable. During the entire occupancy of ~1.5 years, Tim rarely contact me for any issues with the condo except for one incident early on where the hot water wasn’t working and he fixed the issue with appropriate invoice billing. I assumed everything was going on fine until it’s time to end the lease contract because the condo is being sold.
Issue #1: Never bothered to notify the tenant of 30-​day notice of vacancy after weeks of calling and emailing Tim. He finally answered to my emails 2 weeks late but claimed he’s out of the country. I never expect my property manager to be glued to the area, but it’s also a fair expectation to have a back up when one isn’t available. Tim and his establishment are UNPROFESSIONAL and failed to perform what they’re hired for. They’re not hired just to collect rent!
Issue #2: Tim collected January 2010 rent from the tenant but decided to put a stop payment on the check he gave me for the net rent proceed. I eventually received the rent, one month later, but he claimed tenant was late. When I checked with the tenant, he provided bank records that proved the rent was paid on time. They are DISHONEST and can’t be trusted!
Issue #3: Since Tim failed to perform his job properly; I personally had to email the tenant for move out details. During this time, I discovered Tim charged my tenants $ 145 higher per month!!! Talk about SCAM artist! The tenant was unable to supply his version of the lease contract, but the signed version given to me clearly state the lesser amount. The tenant shows bank records that he has been paying the higher amount. Not only he charged more than what I agreed to, this also implied, although not proven, he forged my signatures on tenant’s version of the lease agreement. Given Tim’s unprofessionalism, I wasn’t surprised he denied it when approached. SCAMMER! Because Tim was hired as my agent, I am now legally responsible for the excess rent even though I never collected the excess.
Issue #4: Tenants repeatedly request maintenance issues to be fixed but never follow up. The hot water issue brought to my attention early on and paid was actually never fixed. This further illustrate how unprofessional and unreliable they are, not to mentioned they probably created the fake invoice and kept the fee.
It appears many licensed realtor uses this establishment to register their business. This can’t be trusted and BEWARE!
Don’t make the same mistakes and stay miles away from this place entirely!